Hume Bank Transforms Customer Onboarding with Q2’s Cloud-based Loan Origination Platform
22 Februar 2023 - 2:00AM
Business Wire
Hume Bank selects Q2 to help future-proof and
differentiate its customer onboarding journey for loan and deposit
products
Q2 Holdings, Inc. (NYSE: QTWO), a leading provider of digital
transformation solutions for banking and lending, announced today
that Hume Bank, a AU$1.7B community bank based in Albury, has
selected Q2 to transform and streamline its customer origination
processes for loan and deposit products.
Hume Bank CEO Stephen Capello said, “As a customer-owned bank,
we play an important role in ensuring our customers and community
get access to the right banking products. With over 55,000
customers, we’re always looking for ways to meet and exceed their
needs, and we look forward to launching a faster, easier and more
innovative onboarding process. Drawing upon Q2’s innovative
technology stack, we’ll reduce the wait time for loan decisioning
and account initiation to ultimately deliver a better user
experience and bring value to our community.”
“Our Q2 investment is part of a bank-wide transformation program
focussed on modernising our bank to ensure we can deliver on the
changing needs of our customers and community.”
Q2 will consolidate and unify Hume Bank’s digital channels and
multiple product offerings under a single, configurable and
adaptable lending platform. The upgrade will enhance the user
experience, enable STP (straight-through processing) to automate
data sharing and reduce repetitive, menial tasks.
Ali Khan, Managing Director for Q2 APAC said, “We look forward
to furthering Hume Bank’s commitment to digital transformation.
Today’s consumers have high expectations for banks to quickly adapt
to emerging technologies that enable fast, safe digital
transactions. By harnessing the power of smart, fully integrated
digital solutions, Hume Bank will continue providing high value to
all its customers.”
Read more about:
- Consumer Lending
https://www.q2.com/consumer/consumer-lending,
- Commercial Onboarding
https://www.q2.com/commercial/acquire-and-onboarding
- Digital Banking
https://www.q2.com/consumer/digital-banking
About Hume Bank
Hume Bank is an Australian customer-owned bank with total assets
of over $1.7 billion, it provides products and services to over
55,000 customers, and employs more than 140 people. Headquartered
in Albury, New South Wales and with an office in the Melbourne CBD,
Hume Bank has 14 branches in its network throughout North-East
Victoria and Southern Riverina Murray.
About Q2 Holdings, Inc.
Q2 is a financial experience company dedicated to providing
digital banking and lending solutions to banks, credit unions,
alternative finance, and fintech companies in the U.S., Australia
and around the globe. With comprehensive end-to-end solution sets,
Q2 enables its partners to provide cohesive, secure, data-driven
experiences to every account holder – from consumer to small
business and commercial. Headquartered in Austin, Texas, Q2 has
offices throughout the world and is publicly traded on the NYSE
under the stock symbol QTWO. To learn more, please visit
Q2.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20230221005938/en/
Carly Baker Q2 Holdings, Inc. +1 210-391-1706
Carly.baker@q2.com
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