Inaugural study of employees in 23 geographies reveals employees
are engaging in a "hustle reset" as they reassess where and how
much they work
DUBLIN, Jan. 14,
2025 /PRNewswire/ -- Aon plc (NYSE: AON), a leading
global professional services firm, today released results from its
2025 Human Capital Employee Sentiment Study. The
global study of more than 9,000 employees across 23
geographies, including the U.S., UK, Brazil and Australia, found that a majority of workers
have their eye on their next move and do not feel motivated to grow
their skill set as they prioritize well-being and work-life
balance.
Aon's study found that a staggering 60 percent of employees are
already moving on and might or will definitely seek new employment
in the next 12 months, revealing widespread dissatisfaction with
their current job. Moreover, employees surveyed showed a low
commitment to improving their AI skill set, as just over a third of
employees globally feel motivated to develop new skills to stay
relevant when asked about the new technology.
At the same time, demand for flexibility is on the rise, as
employees rank work-life balance benefits – such as job sharing or
technology-free hours – as third overall most valued benefit. Gen Z
employees rank work-life balance programs as their second most
valued benefit, just behind medical benefits, and outranking paid
time off, career development and retirement savings.
Taken together, these results illustrate that employees around
the world are reassessing their relationship to their employer and
more broadly the "hustle culture" of burnout and "always-on" ethos
that has defined recent years of discourse around the future of
work – a phenomenon Aon calls the "Hustle Reset."
"It's a common belief that the employee trends that took hold
during the 'Great Resignation' of 2021 and 2022 are over, but our
study results show a more nuanced picture of the workforce
landscape," said Lambos Lambrou, CEO of Human Capital at Aon.
"Despite cooling in the job market, employees are reevaluating
their values and priorities and, as they look for their next move,
prioritizing employers that will support their life outside of
work."
Aon's study results reveal that a strong company culture help
employers recruit and retain top talent amid the "Hustle Reset."
Behind competitive pay and benefits, employees seek businesses that
are considered "a fun place to work" and "a strong fit with
personal values" over all other factors when selecting a new role.
Other trends identified in Aon's 2025 Employee Sentiment Study
include:
- Executives and Employees Have Different AI Expectations:
Twenty-two percent of founders and C-suite executives believe that
AI will significantly replace jobs in their field, yet only 11
percent of entry-level employees believe the same. Entry-level
employees are 64 percent more likely to be unsure of the impact AI
will have on their roles and 31 percent less likely to think that
it will create new opportunities that require new skills in their
field.
- Hybrid Workers Feel the Most Valued: Hybrid workers feel
the most valued by their company. Fully remote employees are 52
percent more likely to feel undervalued and office-based workers
are 10 percent more likely to feel undervalued.
- Money Talks in the Talent War: Forty-seven percent of
employees ranked the provision of better-than-average pay and
meaningful benefits as the number one factor influencing their
employer choice, but culture is also a key attractor. Considering
this, it becomes even more important for businesses to use data and
analytics to benchmark pay and benefits against market standards,
ensuring they remain competitive. Aon supports this process through
its Radford McLagan Compensation Database, which provides
actionable insights into market trends and total rewards strategies
to help companies attract and retain top talent.
- Too Many Employers Are Failing to Accommodate Differing
Needs: Seventy-two percent of employees said personalization of
benefits was important to them, yet only 41 percent of employees
currently have a choice-based system of benefits.
- Ineffective Communication is Hindering Employee Utilization
of Benefits: The study exposes vital gaps in communication
between employers and their people. Even for commonly placed
benefits, such as life and disability insurance, our results expose
that only 38 percent of employees who consider life and disability
benefits important believe they have access to them.
"The results of our inaugural Human Capital Employee Sentiment
Study reveal that employee expectations are shifting and the war
for talent is far from over. Employers feel more pressure than ever
to deliver a superior experience that retains strong talent," said
Lisa Stevens, Chief Administrative
Officer for Aon. "Our firm is ready to help leaders make decisions
that move the needle and foster loyalty amid the 'Hustle Reset,'
creating an environment where employees can thrive."
About Aon
Aon plc (NYSE: AON) exists to shape
decisions for the better — to protect and enrich the lives of
people around the world. Through actionable analytic insight,
globally integrated Risk Capital and Human Capital expertise, and
locally relevant solutions, our colleagues provide clients in over
120 countries with the clarity and confidence to make better risk
and people decisions that protect and grow their businesses.
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SOURCE Aon plc