CHICAGO, Dec. 11,
2024 /PRNewswire/ -- Aon plc (NYSE: AON) reports
that more U.S. hospitals are reporting steady or lower employee
turnover after bolstering pay and benefits to help attract and
retain talent, according to the firm's 19th annual Benefits Survey
of Hospitals.
Seven percent of hospitals reported increased turnover among
nurses (compared to 62 percent in 2023) and five percent
experienced higher departures among non-physician clinical
positions (compared to 41 percent in 2023) and nine percent
said that physicians are leaving more often (compared to
22 percent in 2023) than the prior 12 months.
Hospitals reported that turnover happens most often among
medical professionals with tenures of one to three years.
Eighty-four percent of hospitals still report shortages in nurse
staff and almost half report shortages in clinical technicians.
"To continue addressing nurse and technician recruitment and
retention, health systems must remain focused on investment in
total rewards and support for workforce resiliency and mental
health," said Sheena Singh, senior
vice president of Aon's national healthcare industry practice.
To address talent recruitment and retention, 70 percent of
hospitals during the past year have increased new hire pay, 69
percent have implemented or bolstered sign-on bonuses, 61 percent
have increased their minimum wage scales, 46 percent offered
higher-than-market wages to employees and 44 percent have modified
their total rewards offering for all employees.
Hospitals in 2024 modified or enhanced benefits to further
support employees' needs, with:
- 70%
enhancing voluntary benefits and an additional 13% considering
it.
- 67% enhancing tuition
reimbursement and 12% considering it.
- 65% offering more financial
wellness and planning resources and 14% considering it.
- 40% adding Rx home delivery
and 8% considering it.
- 36% offering more student
loan repayment or restructuring programs and 31% considering
it.
- 35% adding or enhancing
gender affirming care and 15% considering it.
- 32% enhancing employee
assistance programs and mental health provider networks and 28%
considering it.
- 32% adding nutritional
counseling and 9% considering it.
- 31% offering more subsidies
for adoption and 16% considering it.
- 28% adding subsidies for
backup childcare and 18% considering it.
- 26% expanding fertility
coverage and 27% considering it.
- 24% adding subsidies for
backup eldercare and 16% considering it.
- 24% adding onsite daycare and
14% considering it.
The report also shows average health plan expenses per hospital
beneficiary per year increased 8.5 percent, from $16,151 in 2023 to $17,520 in 2024. Sixty-five percent of hospitals
aim to pay 80 percent or more of their employees' health care costs
and 13 percent offer a no-cost health plan option to some segment
of their employee population. Eighty-eight percent of health
systems also provide a discount to employees to access their own
facilities and providers.
Despite increases in total rewards, health systems remain
concerned about their workforce going into 2025. Top concerns from
human resources leaders include:
- Access to
mental health services/providers (90%)
- Increasing healthcare costs
for health system (85%)
- Competitive total rewards to
attract and retain talent (85%)
- Improving health outcomes
(84%)
- Increasing healthcare costs
for employees (83%)
- Preventing and managing
chronic health conditions (81%)
- Managing fiduciary
obligations and risks as a plan sponsor (80%)
- Burnout/workforce resiliency
(80%)
- Employees understanding the
value of their benefits (80%)
Aon's 19th annual Benefits Survey of Hospitals surveyed hospital
employers between April and June
2024. The survey compiles results of participating benefit
plans for more than 3.3 million health system employees
representing more than 1,500 hospitals across the U.S.
About Aon
Aon plc (NYSE: AON) exists to shape
decisions for the better — to protect and enrich the lives of
people around the world. Through actionable analytic insight,
globally integrated Risk Capital and Human Capital expertise, and
locally relevant solutions, our colleagues provide clients in over
120 countries with the clarity and confidence to make better risk
and people decisions that protect and grow their businesses.
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SOURCE Aon plc