ibex Launches 3rd Annual CX Leadership Awards
15 Mai 2024 - 3:00PM
ibex (NASDAQ: IBEX), a leading global provider of business process
outsourcing (BPO) and AI-powered customer engagement technology
solutions, today announced its third annual CX Leadership Awards,
which honor the top customer experience (CX) innovators, leaders
and contributors around the world. This year’s recipients, selected
from a prestigious roster of renowned CX leaders and innovators
across the industry, will be recognized at the ibex CX Leaders
Dinner on June 5 during Customer Contact Week (CCW) in Las Vegas.
“ibex has a long history of CX innovation and deep experience
partnering with some of the world’s most iconic brands to deliver
next-gen, personalized, and differentiated customer experiences,”
said Julie Casteel, Chief Strategic Accounts Officer and CMO at
ibex. “Through these awards, we recognize and celebrate the
visionaries across our fast-evolving industry who are leveraging
the latest digital and AI-powered solutions to redefine CX to
enhance client and brand interactions, drive customer loyalty and
business success, all while reducing the overall cost to
serve.”
The ibex CX Leadership Awards shine a light on the individuals
and organizations demonstrating industry leadership, technological
innovation, and the ability to rapidly respond to evolving market
forces. Honorees excel in enabling seamless customer engagement,
creating extraordinary customer experiences, and optimizing the
customer journey.
About ibexibex delivers innovative business
process outsourcing (BPO), smart digital marketing, online
acquisition technology, and end-to-end customer engagement
solutions to help companies acquire, engage, and retain valuable
customers. Today, ibex operates a global CX delivery center model
consisting of 31 operations facilities around the world, while
deploying next-generation technology to drive superior customer
experiences for many of the world’s leading companies across
retail, e-commerce, healthcare, fintech, utilities and
logistics.
ibex leverages its diverse global team of over 30,000 employees
together with industry-leading technology, including its AI-powered
Wave iX solutions suite, to manage nearly 200 million critical
customer interactions, adding over $2.2B in lifetime customer
revenue each year and driving a truly differentiated customer
experience. To learn more, visit our website at ibex.co and connect
with us on LinkedIn.
Media Contact:Dan
BurrisibexDaniel.Burris@ibex.co
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/b0ec4067-8e6b-4a2c-aa82-ca05067a4fcd
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