CHERRY HILL, N.J., Nov. 17, 2021 /PRNewswire/ -- TD Bank,
America's Most Convenient Bank®, announced the
integration of Aira in all TD Bank stores, optimizing
independence and accessibility for blind and low-vision
individuals. Through TD Bank's initiative with Aira, TD Bank
customers will now receive free access to Aira technology (and
service) in any of the Bank's 1,100+ stores from Maine to Florida.
Aira uses the latest, personalized technology to connect blind
and low-vision individuals with highly trained, remotely located
visual interpreters and navigators, who use live-stream video
to translate visual information into descriptive audio at the touch
of a button—enhancing everyday efficiency, engagement and
independence.
"TD is continuously looking for ways to improve experiences for
all customers, including those with disabilities, through
innovative products and services like Aira," said Steve Turley, Head of Consumer Distribution
Strategy, Planning and Innovation at TD Bank. "By working with Aira
to bring this technology to blind and low-vision customers, we are
demonstrating our commitment to inclusion and diversity and taking
an exciting step towards empowering our customers to feel
comfortable, safe and independent interacting with us via whatever
channel they choose, including our store locations."
Aira's service, accessed via a mobile app, feeds visual
information through the user's smartphone camera to a live agent.
The app is free to download and available in the Apple App and
Google Play stores. Agents can then assist users with their banking
needs such as properly lining up in a store, walking to an office,
or helping the customer navigate the TD app or website. At TD
sponsored events, Aira can reduce the stresses of navigating
crowds and new spaces, so customers can better
enjoy events.
"We are honored to work with TD Bank to help connect more people
to our service—but more importantly to the world around them," said
Troy Otillio, CEO of Aira. "Our goal
is to help more people learn, work and enjoy their lives more fully
by giving them access to the visual information they need on the
go."
About TD Bank, America's Most Convenient
Bank®
TD Bank, America's Most Convenient Bank, is one of the 10
largest banks in the U.S., providing more than 9.6 million
customers with a full range of retail, small business and
commercial banking products and services at more than 1,100
convenient locations throughout the Northeast, Mid-Atlantic, Metro
D.C., the Carolinas and Florida.
In addition, TD Bank and its subsidiaries offer customized private
banking and wealth management services through TD
Wealth®, and vehicle financing and dealer commercial
services through TD Auto Finance. TD Bank is headquartered in
Cherry Hill, N.J. To learn more,
visit www.td.com/us. Find TD Bank on Facebook at
www.facebook.com/TDBank and on Twitter at
www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank
Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services
company in North America. The
Toronto-Dominion Bank trades on the New
York and Toronto stock
exchanges under the ticker symbol "TD". To learn more, visit
www.td.com/us.
About Aira
Aira is a service that connects people who
are blind or have low vision to highly trained, remotely located
agents. At the touch of a button, Aira delivers instant access to
visual information, enhancing everyday efficiency, engagement and
independence. To learn more, visit the Aira home page, or
download the app (available on iOS and Android)
from www.aira.io/app.
View original content to download
multimedia:https://www.prnewswire.com/news-releases/td-bank-launches-aira-service-for-all-stores-301426813.html
SOURCE TD Bank