WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of
global Business Process Management (BPM) solutions, today announced
results for the fiscal 2024 second quarter ended September 30,
2023.
Highlights – Fiscal 2024 Second
Quarter:
GAAP
Financials
- Revenue of $333.9 million, up 8.7% from $307.1 million in Q2
of last year and up 2.3% from $326.5 million last quarter
- Profit of $57.8 million, compared to $33.2 million in Q2 of
last year and $30.1 million last quarter
- Diluted earnings per share of $1.16, compared to $0.66 in Q2
of last year and $0.60 last quarter
Non-GAAP
Financial Measures*
- Revenue less repair payments of $325.0 million, up 12.3%
from $289.3 million in Q2 of last year and up 2.4% from $317.5
million last quarter
- Adjusted Net Income (ANI) of $54.1 million, compared to
$47.2 million in Q2 of last year and $50.6 million last
quarter
- Adjusted diluted earnings per share of $1.09, compared to
$0.94 in Q2 of last year and $1.01 last quarter
Other
Metrics
- Added 7 new clients in the quarter, expanded 27 existing
relationships
- Days sales outstanding (DSO) at 35 days
- Global headcount of 59,873 as of September 30, 2023
Reconciliations of the non-GAAP financial measures discussed
below to our GAAP operating results are included at the end of this
release. See also “About Non-GAAP Financial Measures.”
Revenue in the second quarter was $333.9 million, representing
an 8.7% increase versus Q2 of last year and a 2.3% increase from
the previous quarter. Revenue less repair payments* in the second
quarter was $325.0 million, an increase of 12.3% year-over-year and
2.4% sequentially. Excluding exchange rate impacts, constant
currency revenue less repair payments* in the fiscal second quarter
was up 11.0% versus Q2 of last year and 2.1% sequentially.
Year-over-year, fiscal Q2 revenue improved as a result of new
client additions, the expansion of existing relationships, fiscal
2023 acquisitions, and favorable currency movements which more than
offset the ramp-down of a large HealthCare process and volume
reductions with certain clients. Sequentially, growth driven by
broad-based revenue momentum and favorable currency movements was
partially offset by volume reductions with certain clients.
Profit in the fiscal second quarter was $57.8 million, as
compared to $33.2 million in Q2 of last year and $30.1 million in
the previous quarter. Year-over-year, profit increased as a result
of the reversal of a provision for contingent acquisition
consideration, revenue growth, improved productivity, lower
SG&A expenses driven by provision reversals for performance
incentives and bad debt, and favorable impacts from currency
movements. These benefits were partially offset by increases in
wages, return-to-office costs, amortization of intangibles, net
interest expense, and the effective tax rate. Sequentially, Q2
profit increased as a result of the reversal of a provision for
contingent acquisition consideration, revenue growth, lower
share-based compensation expense, improved productivity, lower
SG&A expenses driven by provision reversals for performance
incentives and bad debt, and favorable impacts from currency
movements. These benefits more than offset headwinds from increases
in wages, return-to-office costs, and net interest expense
including a Q1 benefit from interest income on tax refunds.
Adjusted net income (ANI)* in Q2 was $54.1 million, as compared
to $47.2 million in Q2 of last year and $50.6 million in the
previous quarter. Explanations for the ANI* movements on a
year-over-year and sequential basis are the same as described for
GAAP profit above with the exception of amortization of intangible
expenses, share-based compensation expense, acquisition-related
items, and associated tax impacts which are excluded from ANI*.
From a balance sheet perspective, WNS ended Q2 with $248.1
million in cash and investments and $164.1 million in debt. In Q2,
the company generated $68.5 million in cash from operations,
incurred $15.7 million in capital expenditures, and repaid $38.0
million in debt. Second quarter days sales outstanding were 35
days, as compared to 30 days reported in Q2 of last year and 34
days in the previous quarter.
“Despite the challenging macro environment, WNS delivered
healthy financial results in the fiscal second quarter, growing
year-over-year constant currency revenue less repair payments* by
11% and adjusted diluted earnings per share* by 16%,” said Keshav
Murugesh, WNS’ Chief Executive Officer. “While we anticipate
increased top line pressure in the second half of the fiscal year,
the midpoint of our guidance continues to reflect double-digit top
line growth and industry-leading adjusted operating margin* for
fiscal 2024. In addition, we are making steady progress on our AI
and Generative AI initiatives and continue to believe that these
technologies represent more opportunity than risk to our business.
WNS remains focused on investing for the future, driving strong
operational and financial execution, and delivering long-term,
sustainable business value for our stakeholders.”
Fiscal 2024 Guidance
WNS is updating guidance for the fiscal year ending March 31,
2024, as follows:
- Revenue less repair payments* is expected to be between $1,254
million and $1,300 million, up from $1,162.0 million in fiscal
2023. Guidance assumes an average GBP to USD exchange rate of 1.23
for the remainder of fiscal 2024.
- ANI* is expected to range between $201 million and $211 million
versus $196.1 million in fiscal 2023. Guidance assumes an average
USD to INR exchange rate of 83.0 for the remainder of fiscal
2024.
- Based on a diluted share count of 49.8 million shares, the
company expects fiscal 2024 adjusted diluted earnings per share* to
be in the range of $4.04 to $4.24 versus $3.86 in fiscal 2023.
“The company has updated our forecast for fiscal 2024 based on
current visibility levels and exchange rates,” said Sanjay Puria,
WNS’ Chief Financial Officer. “Our guidance for the full year
reflects growth in revenue less repair payments* of 8% to 12% on
both a reported and constant currency* basis. The revised guidance
reflects reduced volume commitments from certain clients, lower
project revenues, and a delay in the ramp of our large insurance
captive. We currently have 97% visibility to the midpoint of the
revenue range. For the year, we expect capital expenditures of up
to $60 million.”
____________________
*
See “About Non-GAAP Financial
Measures” and the reconciliations of the historical non-GAAP
financial measures to our GAAP operating results at the end of this
release.
Conference Call
WNS will host a conference call on October 19, 2023, at 8:00 am
(Eastern) to discuss the company's quarterly results. To access the
call in “listen-only” mode, please join live via the company’s
investor relations website at ir.wns.com. For call participants,
please register using this online form to receive your dial-in
number and unique PIN/passcode which can be used to access the
call. A replay of the webcast will be archived on the company
website at ir.wns.com.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process
Management (BPM) company. WNS combines deep industry knowledge with
technology, analytics, and process expertise to co-create
innovative, digitally led transformational solutions with over 400
clients across various industries. WNS delivers an entire spectrum
of BPM solutions including industry-specific offerings, customer
experience services, finance and accounting, human resources,
procurement, and research and analytics to re-imagine the digital
future of businesses. As of September 30, 2023, WNS had 59,873
professionals across 67 delivery centers worldwide including
facilities in Canada, China, Costa Rica, India, Malaysia, the
Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the
United Kingdom, and the United States. For more information, visit
www.wns.com.
Safe Harbor Statement
This release contains forward-looking statements, as defined in
the safe harbor provisions of the US Private Securities Litigation
Reform Act of 1995. These forward-looking statements are based on
our current expectations and assumptions about our Company and our
industry. Generally, these forward-looking statements may be
identified by the use of terminology such as “anticipate,”
“believe,” “estimate,” “expect,” “intend,” “will,” “seek,” “should”
and similar expressions. These statements include, among other
things, expressed or implied forward-looking statements relating to
discussions of our strategic initiatives and the expected resulting
benefits, our growth opportunities, industry environment, our
expectations concerning our future financial performance and growth
potential, including our fiscal 2024 guidance, future
profitability, our expectations regarding the benefits from our
acquisitions of Vuram, OptiBuy, and The Smart Cube (including their
impacts on our results of operations), estimated capital
expenditures, and expected foreign currency exchange rates.
Forward-looking statements inherently involve risks and
uncertainties that could cause actual results to differ materially
from those expressed or implied by such statements. Such risks and
uncertainties include but are not limited to worldwide economic and
business conditions, our dependence on a limited number of clients
in a limited number of industries; the impact of the ongoing
COVID-19 pandemic on our and our clients’ business, financial
condition, results of operations and cash flows; currency
fluctuations; political or economic instability in the
jurisdictions where we have operations; regulatory, legislative and
judicial developments; increasing competition in the BPM industry;
technological innovation; our liability arising from fraud or
unauthorized disclosure of sensitive or confidential client and
customer data; telecommunications or technology disruptions; our
ability to attract and retain clients; negative public reaction in
the US or the UK to offshore outsourcing; our ability to collect
our receivables from, or bill our unbilled services to our clients;
our ability to expand our business or effectively manage growth;
our ability to hire and retain enough sufficiently trained
employees to support our operations; the effects of our different
pricing strategies or those of our competitors; our ability to
successfully consummate, integrate and achieve accretive benefits
from our strategic acquisitions (including Vuram, OptiBuy, and The
Smart Cube), and to successfully grow our revenue and expand our
service offerings and market share; future regulatory actions and
conditions in our operating areas; and our ability to manage the
impact of climate change on our business. These and other factors
are more fully discussed in our most recent annual report on Form
20-F and subsequent reports on Form 6-K filed with or furnished to
the US Securities and Exchange Commission (SEC) which are available
at www.sec.gov. We caution you not to place undue reliance on any
forward-looking statements. Except as required by law, we do not
undertake to update any forward-looking statements to reflect
future events or circumstances.
References to “$” and “USD” refer to the United States dollars,
the legal currency of the United States; references to “GBP” refer
to the British pound, the legal currency of Britain; and references
to “INR” refer to Indian Rupees, the legal currency of India.
References to GAAP refers to International Financial Reporting
Standards, as issued by the International Accounting Standards
Board (IFRS).
WNS (HOLDINGS) LIMITED
CONDENSED CONSOLIDATED
STATEMENTS OF INCOME
(Unaudited, amounts in
millions, except share and per share data)
Three months ended
Sep 30, 2023
Sep 30, 2022
Jun 30, 2023
Revenue
$
333.9
$
307.1
$
326.5
Cost of revenue
210.2
203.0
211.0
Gross profit
123.7
104.1
115.5
Operating expenses:
Selling and marketing expenses
18.8
16.0
20.0
General and administrative expenses
46.5
43.1
47.0
Foreign exchange (gain) / loss, net
(0.0
)
(1.6
)
(0.9
)
Amortization of intangible assets
8.7
5.3
8.7
Operating profit
49.7
41.3
40.8
Other income, net
(25.6
)
(3.1
)
(4.8
)
Finance expense
7.5
4.0
7.1
Profit before income taxes
67.9
40.4
38.4
Income tax expense
10.0
7.2
8.3
Profit after tax
$
57.8
$
33.2
$
30.1
Earnings per share of ordinary share
Basic
$
1.22
$
0.69
$
0.63
Diluted
$
1.16
$
0.66
$
0.60
WNS (HOLDINGS) LIMITED
CONDENSED CONSOLIDATED
STATEMENTS OF FINANCIAL POSITION
(Unaudited, amounts in
millions, except share and per share data)
As at Sep 30, 2023
As at Mar 31, 2023
ASSETS
Current assets:
Cash and cash equivalents
$
91.7
$
127.9
Investments
156.0
101.1
Trade receivables, net
129.6
113.1
Unbilled revenue
105.2
99.8
Funds held for clients
6.9
9.4
Derivative assets
6.2
6.4
Contract assets
14.7
12.6
Prepayments and other current assets
31.4
33.9
Total current assets
541.7
504.1
Non-current assets:
Goodwill
351.5
353.6
Intangible assets
165.8
179.2
Property and equipment
68.9
62.4
Right-of-use assets
164.2
175.5
Derivative assets
3.0
2.7
Investments
0.3
75.9
Contract assets
53.1
54.7
Deferred tax assets
46.4
46.7
Other non-current assets
53.6
49.6
Total non-current assets
906.8
1,000.4
TOTAL ASSETS
$
1,448.5
$
1,504.4
LIABILITIES AND EQUITY
Current liabilities:
Trade payables
$
19.1
$
25.4
Provisions and accrued expenses
33.2
41.8
Derivative liabilities
8.6
7.5
Pension and other employee obligations
86.7
107.9
Short term line of credit
9.8
—
Current portion of long-term debt
35.9
36.1
Contract liabilities
15.9
15.7
Current taxes payable
11.2
2.2
Lease liabilities
26.6
26.6
Other liabilities
27.3
40.7
Total current liabilities
274.2
303.8
Non-current liabilities:
Derivative liabilities
0.5
2.4
Pension and other employee obligations
21.3
19.5
Long-term debt
118.4
137.3
Contract liabilities
11.1
9.7
Other non-current liabilities
10.2
20.8
Lease liabilities
162.1
172.3
Deferred tax liabilities
34.4
37.3
Total non-current liabilities
358.0
399.5
TOTAL LIABILITIES
$
632.2
$
703.3
Shareholders' equity:
Share capital (ordinary shares $0.16 (10
pence) par value, authorized 60,000,000 shares; issued: 47,518,520
shares and 48,360,817 shares; each as at September 30, 2023 and
March 31, 2023, respectively)
7.6
7.7
Share premium
22.1
81.1
Retained earnings
1,039.8
951.6
Other reserves
6.5
6.8
Other components of equity
(259.7
)
(246.0
)
Total shareholders’ equity
$
816.3
$
801.1
TOTAL LIABILITIES AND EQUITY
$
1,448.5
$
1,504.4
WNS Segment Reporting
Effective April 1, 2023, WNS has adopted a new organizational
structure featuring four strategic business units (“SBUs”), each
headed by a chief business officer (“CBO”). Under the new
organizational structure, WNS has combined our existing verticals
into the four SBUs (as set out below). The new organizational
structure is expected to help drive improved outcomes for our
global clients and enable our company to better drive business
synergies, enhance scalability, generate operating leverage, and
create organizational depth. To align with this new structure, WNS
has changed our segments for financial statement reporting
purposes. Reportable segments are as follows:
- TSLU (comprising of Travel, Shipping/Logistics and Utilities
verticals)
- MRHP (comprising of Manufacturing/Retail/Consumer,
Hi-tech/Professional Services and Procurement verticals)
- HCLS (comprising of Healthcare vertical, which we have renamed
as our Healthcare/Life Sciences vertical)
- BFSI (comprising of Banking/Financial Services and Insurance
verticals)
About Non-GAAP Financial
Measures
The financial information in this release includes certain
non-GAAP financial measures that we believe more accurately reflect
our core operating performance. Reconciliations of these non-GAAP
financial measures to our GAAP operating results are included
below. A more detailed discussion of our GAAP results is contained
in “Part I –Item 5. Operating and Financial Review and Prospects”
in our annual report on Form 20-F filed with the SEC on May 16,
2023.
Revenue less repair payments is a non-GAAP financial measure
that is calculated as (a) revenue less (b) in our BFSI segment,
payments to repair centers for “fault” repair cases where WNS acts
as the principal in its dealings with the third party repair
centers and its clients. WNS believes that revenue less repair
payments for “fault” repairs reflects more accurately the value
addition of the business process management services that it
directly provides to its clients. For more details, please see the
discussion in “Part I – Item 5. Operating and Financial Review and
Prospects – Overview” in our annual report on Form 20-F filed with
the SEC on May 16, 2023.
Constant currency revenue less repair payments is a non-GAAP
financial measure. We present constant currency revenue less repair
payments so that revenue less repair payments may be viewed without
the impact of foreign currency exchange rate fluctuations, thereby
facilitating period-to-period comparisons of business performance.
Constant currency revenue less repair payments is presented by
recalculating prior period’s revenue less repair payments
denominated in currencies other than in US dollars using the
foreign exchange rate used for the latest period, without taking
into account the impact of hedging gains/losses. Our non-US dollar
denominated revenues include, but are not limited to, revenues
denominated in pound sterling, South African rand, Australian
dollar and Euro.
WNS also presents or discusses (1) adjusted operating margin,
which refers to adjusted operating profit (calculated as operating
profit / (loss) excluding goodwill impairment, share-based
compensation expense, acquisition-related expenses or benefits and
amortization of intangible assets) as a percentage of revenue less
repair payments, (2) ANI, which is calculated as profit excluding
goodwill impairment, share-based compensation expense,
acquisition-related expenses or benefits and amortization of
intangible assets and including the tax effect thereon, (3)
Adjusted net income margin, which refers to ANI as a percentage of
revenue less repair payments, (4) net cash, which refers to cash
and cash equivalents plus investments less long-term debt
(including the current portion and short term) and other non-GAAP
financial measures included in this release as supplemental
measures of its performance. Acquisition-related expenses or
benefits consists of transaction costs, integration expenses,
employment-linked earn-out as part of deferred consideration and
changes in the fair value of contingent consideration including the
impact of present value thereon. WNS presents these non-GAAP
financial measures because it believes they assist investors in
comparing its performance across reporting periods on a consistent
basis by excluding items that are non-recurring in nature and those
it believes are not indicative of its core operating performance.
In addition, it uses these non-GAAP financial measures (i) to
evaluate the effectiveness of its business strategies and (ii)
(with certain adjustments) as a factor in evaluating management’s
performance when determining incentive compensation. WNS is
excluding acquisition-related expenses as described above with
effect from fiscal 2023 second quarter.
These non-GAAP financial measures are not meant to be considered
in isolation or as a substitute for WNS’ financial results prepared
in accordance with IFRS.
The company is not able to provide our forward-looking GAAP
revenue, profit and earnings per share without unreasonable efforts
for a number of reasons, including our inability to predict with a
reasonable degree of certainty the payments to repair centers, our
future share-based compensation expense under IFRS 2 (Share Based
payments), amortization of intangibles and acquisition-related
expenses or benefits associated with future acquisitions, goodwill
impairment and currency fluctuations. As a result, any attempt to
provide a reconciliation of the forward-looking GAAP financial
measures (revenue, profit, earnings per share) to our
forward-looking non-GAAP financial measures (revenue less repair
payments*, ANI* and Adjusted diluted earnings per share*,
respectively) would imply a degree of likelihood that we do not
believe is reasonable.
Reconciliation of revenue (GAAP) to
revenue less repair payments (non-GAAP) and constant currency
revenue less repair payments (non-GAAP)
Three months ended
Three months ended Sep
30, 2023 compared to
Sep 30, 2023
Sep 30, 2022
Jun 30, 2023
Sep 30, 2022
Jun 30, 2023
(Amounts in millions)
(% growth)
Revenue (GAAP)
$
333.9
$
307.1
$
326.5
8.7
%
2.3
%
Less: Payments to repair centers
8.9
17.8
9.0
(49.9
%)
(1.1
%)
Revenue less repair payments
(non-GAAP)
$
325.0
$
289.3
$
317.5
12.3
%
2.4
%
Exchange rate impact
1.4
4.8
2.1
Constant currency revenue less repair
payments (non-GAAP)
$
326.3
$
294.1
$
319.6
11.0
%
2.1
%
Reconciliation of operating profit
(GAAP to non-GAAP)
Three months ended
Sep 30, 2023
Sep 30, 2022
Jun 30, 2023
(Amounts in millions)
Operating profit (GAAP)
$
49.7
$
41.3
$
40.8
Add: Share-based compensation expense
13.4
12.6
16.2
Add: Amortization of intangible assets
8.7
5.3
8.7
Add: Acquisition-related expenses
1.1
0.5
1.0
Adjusted operating profit (non-GAAP)
$
72.9
$
59.6
$
66.7
Operating profit as a percentage of
revenue (GAAP)
14.9
%
13.4
%
12.5
%
Adjusted operating profit as a percentage
of revenue less repair payments (non-GAAP)
22.4
%
20.6
%
21.0
%
Reconciliation of profit (GAAP) to ANI
(non-GAAP)
Three months ended
Sep 30, 2023
Sep 30, 2022
Jun 30, 2023
(Amounts in millions)
Profit (GAAP)
$
57.8
$
33.2
$
30.1
Add: Share-based compensation expense
13.4
12.6
16.2
Add: Amortization of intangible assets
8.7
5.3
8.7
Add: Acquisition-related expenses /
(benefits), net(1)
(20.5
)
0.6
1.3
Less: Tax impact on share-based
compensation expense(2)
(3.1
)
(3.1
)
(3.6
)
Less: Tax impact on amortization of
intangible assets(2)
(2.1
)
(1.3
)
(2.2
)
Less: Tax impact on acquisition related
expenses (2)
(0.0
)
(0.0
)
(0.0
)
Adjusted Net Income (non-GAAP)
$
54.1
$
47.2
$
50.6
Profit after tax as a percentage of
revenue (GAAP)
17.3
%
10.8
%
9.2
%
Adjusted net income as a percentage of
revenue less repair payments (non-GAAP)
16.6
%
16.3
%
15.9
%
Adjusted diluted earnings per share
(non-GAAP)
$
1.09
$
0.94
$
1.01
(1)
Acquisition related expenses /
(benefits) includes reversal of contingent consideration related to
acquisition of Vuram.
(2)
The company applies GAAP
methodologies in computing the tax impact on its non-GAAP ANI
adjustments (including amortization of intangible assets,
acquisition-related expenses or benefits and share-based
compensation expense). The company’s non-GAAP tax expense is
generally higher than its GAAP tax expense if the income subject to
taxes is higher considering the effect of the items excluded from
GAAP profit to arrive at non-GAAP profit.
Reconciliation of net cash
As at Sep 30, 2023
As at Mar 31, 2023
Gross cash (including investments)
$
248.1
$
304.9
Less: Debt (short term and long term)
(164.1
)
(173.4
)
Net cash
$
84.0
$
131.5
View source
version on businesswire.com: https://www.businesswire.com/news/home/20231018365932/en/
Investors: David
Mackey EVP – Finance & Head of Investor Relations WNS
(Holdings) Limited +1 (646) 908-2615 david.mackey@wns.com
Media: Archana Raghuram
EVP & Global Head – Marketing & Communications WNS
(Holdings) Limited +91 (22) 4095 2397 archana.raghuram@wns.com;
pr@wns.com
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