GREEN
BAY, Wis., Nov. 14, 2024 /PRNewswire/ -- Wisconsin
Public Service (WPS) is once again earning national recognition for
its commitment to world-class reliability and customer service. The
company has been named one of the top performing midsize utilities
as part of PA Consulting's 2024 ReliabilityOne®
Awards.
"This award reflects the commitment we make to our customers
every day — to ensure they have affordable, reliable and clean
energy," said Mike Hooper, president
— WPS. "This honor demonstrates the tireless efforts of our
employees to provide customers across our region with the
industry-leading service and reliability they depend on."
Strengthening reliability, improving resiliency
WPS is
receiving the award from PA Consulting based on its strong
reliability performance in 2023. The company has worked to
strengthen the power grid by upgrading equipment, adding new
technologies and moving overhead power lines underground. These
innovative techniques have significantly improved reliability for
homes and businesses throughout northeast and north central
Wisconsin.
PA Consulting also honored WPS for its dedication to customer
service and commitment to delivering reliable power to its
customers.
"Since the program's founding in 1999,
ReliabilityOne® has identified and recognized industry
leaders who deliver the most reliable electric service to their
customers," said Derek HasBrouck,
program director for ReliabilityOne® — PA Consulting. "I
am delighted to recognize WPS as a member of that elite community.
You are part of a small group of utilities who are leading the way
in demonstrating to customers and industry what continuous
reliability and resiliency improvements can deliver."
All utilities operating in less dense electric delivery networks
in North America are eligible for
consideration for the Top Performing Mid-Sized Utility award.
About Wisconsin Public Service
Wisconsin Public
Service Corp. is a subsidiary of WEC Energy Group (NYSE: WEC). The
company serves approximately 466,000 electric and 344,000 natural
gas customers in northeastern and north central Wisconsin. Visit
wisconsinpublicservice.com.
About PA Consulting
We believe in the power of
ingenuity to build a positive human future. As strategies,
technologies and innovation collide, we create opportunity from
complexity. Our diverse teams of experts combine innovative
thinking and breakthrough technologies to progress further, faster.
Our clients adapt and transform, and together we achieve enduring
results. We are over 4,000 strategists, innovators, designers,
consultants, digital experts, scientists, engineers and
technologists. And we have deep expertise in consumer and
manufacturing, defense and security, energy and utilities,
financial services, government and public services, health and life
sciences, and transport. Our teams operate globally from offices
across the US, UK, Ireland,
Nordics, and Netherlands. Discover
more at paconsulting.com and connect with PA on LinkedIn and X.
PA. Bringing Ingenuity to Life.
PA Consulting's ReliabilityOne® awards are presented
to electric utilities providing their customers with the highest
levels of reliability in the industry. PA Consulting's
ReliabilityOne® study is based on standard industry
reliability statistics that measure the frequency and duration of
electric power outages. ReliabilityOne® participants on
average experienced over 50% fewer sustained outages, and their
collective systems saw 60% shorter outage durations than the
average US investor-owned utility. PA Consulting has been analyzing
electric utility performance since 1987. For more information about
PA Consulting, visit
https://www.paconsulting.com/industries/energy-and-utilities.
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SOURCE WEC Energy Group
