0000018926false00000189262024-11-052024-11-050000018926us-gaap:CommonStockMember2024-11-052024-11-050000018926us-gaap:PreferredStockMember2024-11-052024-11-05

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
 
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported):
November 5, 2024
Lumen Logo Blue_Black.jpg 
Lumen Technologies, Inc.
(Exact name of registrant as specified in its charter)
 
Louisiana 001-7784 72-0651161
(State or other jurisdiction
of incorporation)		 (Commission
File Number)		 (IRS Employer
Identification No.)
 
100 CenturyLink Drive 
Monroe,Louisiana71203
(Address of principal executive offices) (Zip Code)
(318) 388-9000
(Telephone number, including area code)
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligations of any registrant under any of the following provisions:
☐Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolName of Each Exchange on Which Registered
Common Stock, par value $1.00 per shareLUMNNew York Stock Exchange
Preferred Stock Purchase RightsN/ANew York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company
☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐


Item 2.02.Results of Operations and Financial Condition.
On November 5, 2024, Lumen Technologies, Inc. (the “Company” or “we” or “us”) issued a press release announcing operating results for the third quarter of 2024. A copy of the Earnings Release is furnished herewith as Exhibit 99.1 and is incorporated into this Current Report on Form 8-K by reference. More complete information about our operating results will be included in our Quarterly Report on Form 10-Q for the quarter ended September 30, 2024, which we expect to file in the near term with the U.S. Securities and Exchange Commission.

The information contained in Item 2.02 of this Current Report on Form 8-K, including Exhibit 99.1, shall not be incorporated by reference into any filing of the Company, whether made before or after the date hereof, regardless of any general incorporation language in such filing, unless expressly incorporated by specific reference to such filing, and shall not be deemed to be "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that section.

Item 7.01.
Regulation FD Disclosure.
A copy of the slide presentation that the Company will present regarding its operating results during the teleconference beginning at 5:00 p.m. Eastern time on November 5, 2024 is attached to this Current Report on Form 8-K as Exhibit 99.2. The investor presentation material is also available on the “Investors” page of the Company’s website (http://www.lumen.com).

The information contained in Item 7.01 of this Current Report on Form 8-K, including Exhibit 99.2, shall not be incorporated by reference into any filing of the Company, whether made before or after the date hereof, regardless of any general incorporation language in such filing, unless expressly incorporated by specific reference to such filing, and shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that section.

Forward-Looking Statements
Except for historical and factual information, the matters set forth in Exhibit 99.1 and Exhibit 99.2 are forward-looking statements as defined by the federal securities laws, and are subject to the “safe harbor” protections thereunder. These forward-looking statements are not guarantees of future results and are based on current expectations only, and are subject to various uncertainties. Actual events and results may differ materially from those anticipated by us in those statements. Factors that could cause our actual results to differ materially from the expectations expressed in our forward-looking statements are described in Exhibit 99.1 and Exhibit 99.2. We may change our intentions or plans discussed in our forward-looking statements without notice at any time and for any reason.

Item 9.01.Financial Statements and Exhibits.
(d)The following exhibits are furnished with this Current Report on Form 8-K:
 
Exhibit No.  Description
Exhibit 99.1
Exhibit 99.2
Exhibit 104Cover page formatted as Inline XBRL and contained in Exhibit 101.


2


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, Lumen Technologies, Inc., has duly caused this Current Report to be signed on its behalf by the undersigned officer hereunto duly authorized.
 
LUMEN TECHNOLOGIES, INC.
Date: November 5, 2024
By:/s/ Andrea Genschaw
Andrea Genschaw
 Chief Accounting Officer and Controller
3


NEWS RELEASE
lumenlogoblue_black.jpg
Lumen Technologies reports third quarter 2024 results

DENVER, November 5, 2024 — Lumen Technologies, Inc. (NYSE: LUMN) reported results for the third quarter ended September 30, 2024.

Big Tech is Choosing Lumen to Build the Backbone for the AI Economy

•Continued operational progress and sales momentum across our growth portfolio. Record quarter for net subscription adds in Quantum Fiber business.
•Delivered new Lumen Private Connectivity Fabric (or PCF) sales since our last earnings report, which provides additional liquidity and flexibility to continue reducing our overall debt profile.
•Growing adoption of Lumen Digital’s unique capabilities. Promising network-as-a-service adoption metrics helping to grow future enterprise revenue in digital services.

“The largest technology companies in the world are choosing Lumen to help build the backbone for the AI economy. What’s more, enterprises are recognizing that every AI strategy needs a network strategy, and they’re coming to Lumen for help,” said Kate Johnson, president and CEO of Lumen Technologies. “We continue to transform Lumen's business while also leading a once in a generation expansion of the internet.”

•Reported Net Loss of $(148) million for the third quarter 2024, compared to reported Net Loss of $(78) million for the third quarter 2023
•Reported diluted loss per share of $(0.15) for the third quarter 2024, compared to diluted loss per share of $(0.08) for the third quarter 2023. Excluding Special Items, diluted loss per share was $(0.13) for the third quarter 2024, compared to $(0.09) diluted loss per share for the third quarter 2023
•Generated Adjusted EBITDA of $899 million1 for the third quarter 2024, compared to $1.049 billion1 for the third quarter 2023, excluding the effects of Special Items of $56 million and $55 million, respectively
•Reported Net Cash Provided by Operating Activities of $2.0 billion2 for the third quarter 2024
•Generated Free Cash Flow of $1.2 billion2 for the third quarter 2024, excluding cash paid for Special Items of $16 million, compared to Free Cash Flow of $43 million, excluding cash paid for specials items of $5 million, for the third quarter 2023


1 Adjusted EBITDA and Adjusted EBITDA excluding Special Items for the third quarter of 2023 includes $31 million from the EMEA business (defined below), divested on Nov. 1, 2023 and $17 million from those of our Content Delivery Network ("CDN") customer contracts sold Oct. 10, 2023, which will not recur in subsequent periods. The Company believes that these figures will allow analysts and investors to understand the amounts associated with these transactions to understand the impact they had on the Company's past, but not current or future, financial performance. Therefore, these amounts will impact the Company’s ability to match its past performance in current and future periods. The net post-closing financial impact of actual amounts received or paid by the Company under its post-closing agreements with the purchasers of its businesses divested in 2022 and 2023 were a reduction of $(38) million and $(40) million for the third quarter 2024 and 2023, respectively. The Company believes that this provides useful information to investors to understand the impact that the post-closing agreements have had on the Company's activities and its current financial performance.
2 Includes the impact of $170 million voluntary pension contribution in third quarter 2024.
1


Financial Results
Metric, as reportedThird Quarter
($ in millions, except per share data)20242023
Large Enterprise(1)
$839 914 
Mid-Market Enterprise471 506 
Public Sector427 445 
North America Enterprise Channels1,737 1,865 
Wholesale 706 776 
North America Business Revenue2,443 2,641 
International and Other(1)(2)
93 264 
Business Segment Revenue2,536 2,905 
Mass Markets Segment Revenue685 736 
Total Revenue(3)(4)
$3,221 3,641 
Cost of Services and Products1,692 1,850 
Selling, General and Administrative Expenses696 791 
Net Loss on Sale of Business
— 22 
Stock-based Compensation Expense
10 16 
Net Loss
(148)(78)
Net Loss, Excluding Special Items(5)(6)
(133)(85)
Adjusted EBITDA(2)(5)(7)(8)
843 994 
Adjusted EBITDA, Excluding Special Items(2)(5)(7)(8)(9)
899 1,049 
Net Loss Margin
(4.6)%(2.1)%
Net Loss Margin, Excluding Special Items(5)(6)
(4.1)%(2.3)%
Adjusted EBITDA Margin(5)
26.2 %27.3 %
Adjusted EBITDA Margin, Excluding Special Items(5)(9)
27.9 %28.8 %
Net Cash Provided by Operating Activities
2,032 881 
Capital Expenditures(10)
850 843 
Unlevered Cash Flow(5)
1,470 358 
Unlevered Cash Flow, Excluding Cash Special Items(5)(11)
1,486 363 
Free Cash Flow(5)
1,182 38 
Free Cash Flow, Excluding Cash Special Items(5)(11)
1,198 43 
Net Loss per Common Share - Diluted
(0.15)(0.08)
Net Loss per Common Share - Diluted, Excluding Special Items(5)(6)
(0.13)(0.09)
Weighted Average Shares Outstanding (in millions) - Diluted988.8 983.6 
(1) International revenue amounts previously reported in Large Enterprise represent revenue related to our non-domestic regions including (i) Europe, Middle East and Africa ("EMEA") through the sale of our EMEA business on Nov. 1, 2023 and (ii) Asia Pacific ("APAC") and any other remaining international operations, which we do not expect to be significant or material in future periods. As such, prior period amounts related to our historical international operations have been reclassified within our Business Segment Revenue to the "International and Other" sales channel. These reporting changes had no impact on total operating revenue, total operating expenses or net income for any period.
(2) Subsequent to the sale of select Content Delivery Network ("CDN") customer contracts announced on Oct. 10, 2023, certain prior period amounts related to our historical CDN revenue have been reclassified from "Harvest" to "International and Other" sales channel within the "Other" product in the Business Segment Revenue products to conform to our 2024 reporting presentation. These reporting changes had no impact on total operating revenue, total operating expenses or net income for any period. Revenue and Adjusted EBITDA excluding Special Items for the third quarter of 2023 includes $24 million and $17 million, respectively, from our divested CDN customer contracts. The Company believes that these figures will allow analysts and investors to understand the amounts associated with recent transactions and to understand the impacts they had on the Company's past, but not current or future, financial performance. Therefore, these amounts will impact the Company's ability to match its past performance in current and future periods.
(3) Revenue for the third quarter of 2023 includes $134 million from the EMEA business divested Nov. 1, 2023, which will not recur in periods following the divestiture. The Company believes that this figure will allow analysts and investors to understand the amounts associated with these transactions and to understand the impact they had on the Company's past, but not current or future, financial performance. Therefore, these amounts will impact the Company’s ability to match its past performance in current and future periods.
(4) The post-closing revenue received by the Company under its post-closing agreements with purchasers of our businesses divested in 2022 and 2023 was (i) $46 million for the third quarter of 2024 and (ii) $23 million for the third quarter of 2023. The Company believes that this provides useful information to investors to understand the impact that the post-closing agreements have had on the Company's current financial performance.
2


(5) See the attached schedules for definitions of non-GAAP metrics and reconciliations to GAAP figures.
(6) Excludes Special Items (net of the income tax effect thereof) which (i) positively impacted this metric by $15 million for the third quarter of 2024 and (ii) negatively impacted this metric by $(7) million for the third quarter of 2023.
(7) Adjusted EBITDA and Adjusted EBITDA excluding Special Items for the third quarter of 2023 includes $31 million from the EMEA business, divested in Nov. 1, 2023, which will not recur in periods following the divestiture. The Company believes that these figures will allow analysts and investors to understand the amounts associated with these transactions to understand the impact they had on the Company's past, but not current or future, financial performance. Therefore, these amounts will impact the Company’s ability to match its past performance in current and future periods.
(8) The post-closing net financial impacts to adjusted EBITDA of actual amounts received or paid by the Company under its post-closing agreements with the purchasers of our businesses divested in 2022 and 2023 were (i) a net reduction of $(38) million for the third quarter of 2024 and (ii) a net reduction of $(40) million for the third quarter 2023. The Company believes that this figure provides useful information to investors to understand the impact that the post-closing agreements have had on the Company's financial performance following the completion of these divestitures.
(9) Excludes Special Items in the amounts of (i) $56 million for the third quarter of 2024 and (ii) $55 million for the third quarter of 2023.
(10) Capital expenditures for the third quarter of 2023 includes $21 million of capital expenditures relating to EMEA business divested on Nov. 1, 2023, which will not recur in periods following the divestiture. The Company believes that this figure will allow analysts and investors to understand the amounts associated with these transactions and programs to understand the impact they had on the Company's past, but not current or future, capital expenditures. Therefore, these amounts will impact the Company’s ability to match its past capital expenditure activities in current and future periods.
(11) Excludes cash paid for Special Items in the net amounts of (i) $16 million for the third quarter of 2024 and (ii) $5 million for the third quarter of 2023.






3


Metrics(1)
Third Quarter
Second Quarter
QoQ PercentThird QuarterYoY Percent
($ in millions)20242024Change2023Change
Revenue By Sales Channel
Large Enterprise$839 837 —%914 (8)%
Mid-Market Enterprise471 478 (1)%506 (7)%
Public Sector427 448 (5)%445 (4)%
North America Enterprise Channels1,737 1,763 (1)%1,865 (7)%
Wholesale 706 723 (2)%776 (9)%
North America Business Revenue2,443 2,486 (2)%2,641 (7)%
International and Other93 91 2%264 (65)%
Business Segment Revenue2,536 2,577 (2)%2,905 (13)%
Mass Markets Segment Revenue685 691 (1)%736 (7)%
Total Revenue(2)
$3,221 3,268 (1)%3,641 (12)%
Business Segment Revenue by Product Category
Grow$1,076 1,063 1%1,131 (5)%
Nurture729 751 (3)%874 (17)%
Harvest549 566 (3)%662 (17)%
Subtotal2,354 2,380 (1)%2,667 (12)%
Other182 197 (8)%238 (24)%
Business Segment Revenue$2,536 2,577 (2)%2,905 (13)%
Net Loss
$(148)(49)nm(78)90%
Net Loss Margin
(4.6)%(1.5)%nm(2.1)%114%
Net Loss, Excluding Special Items
$(133)(124)7%(85)56%
Net Loss Income Margin, Excluding Special Items
(4.1)%(3.8)%9%(2.3)%77%
Adjusted EBITDA, Excluding Special Items(3)
$899 1,011 (11)%1,049 (14)%
Adjusted EBITDA Margin, Excluding Special Items
27.9 %30.9 %(10)%28.8 %(3)%
Capital Expenditures(4)
$850 753 13%843 1%
(1) See the notes to our immediately preceding chart for information about our use of non-GAAP metrics, Special Items, and reconciliations to GAAP.
(2) Revenue for the third quarter of 2023 includes amounts from the 2023 divestiture and sale of CDN contracts. Revenue for the second and third quarter of 2024 and third quarter of 2023 includes amounts from the post-closing commercial agreements with the purchasers of our businesses divested in 2022 and 2023. Refer to footnotes 1 through 4 on the preceding table for details.
(3) Adjusted EBITDA excluding Special Items for the third quarter of 2023 includes the financial impacts from the 2023 divestiture and sale of CDN contracts. Adjusted EBITDA excluding Special Items for the second and third quarter of 2024 and the third quarter of 2023 includes the financial impacts from the post-closing commercial agreements with the purchasers of our businesses divested in 2022 and 2023. Refer to footnotes 2, 7 and 8 on the preceding table for details.
(4) Capital expenditures for the third quarter 2023 includes the impacts of capital expenditures related to our divested businesses, which will not recur in periods following the completion of these divestitures. Refer to footnote 10 on the preceding table for details.
nm - Percentages greater than 200% and comparisons between positive and negative values are considered not meaningful.

Revenue
Total Revenue was $3.221 billion for the third quarter 2024, compared to $3.641 billion for the third quarter 2023.

Cash Flow
Free Cash Flow, excluding Special Items, was $1.198 billion in the third quarter 2024, compared to $43 million in the third quarter 2023.

As of September 30, 2024, Lumen had cash and cash equivalents of $2.640 billion.

4



2024 Financial Outlook
The Company updated its full-year 2024 financial outlook, which is detailed below:

Metric (1)(2)
Current Outlook
Previous Outlook
Adjusted EBITDA
$3.9 to $4.0 billion
$3.9 to $4.0 billion
Free Cash Flow(3)(4)
$1.2 to $1.4 billion
$1.0 to $1.2 billion
Net Cash Interest
$1.15 to $1.25 billion
$1.15 to $1.25 billion
Capital Expenditures
$3.1 to $3.3 billion
$3.1 to $3.3 billion
Cash Income Taxes/(Refund)(4)
($200) to ($300) million
($200) to ($300) million
(1) For definitions of non-GAAP metrics and reconciliations to GAAP figures, see the attached schedules and our Investor Relations website.
(2) Outlook measures in this chart and the accompanying schedules (i) exclude the effects of Special Items, goodwill impairments, future changes in our operating or capital allocation plans, unforeseen changes in regulation, laws or litigation, and other unforeseen events or circumstances impacting our financial performance and (ii) speak only as of Nov. 5, 2024. See “Forward-Looking Statements.”
(3) Current Outlook includes the voluntary pension contribution of $170 million during the third quarter 2024.
(4) Includes an approximately $700 million tax refund received during the first quarter 2024.

5


Investor Call
Lumen’s management team will host a conference call at 5:00 p.m. ET today, Nov. 5, 2024. The conference call will be streamed live over the Lumen website at ir.lumen.com. Additional information regarding third quarter 2024 results, including the presentation materials, will be available on the Investor Relations website prior to the call. A webcast replay of the call will also be available on our website for one year.
Media Relations Contact: Investor Relations Contact:
Esmeralda Cameron
Jim Breen, CFA
esmeralda.cameron@lumen.com
jim.breen@lumen.com
+1 201-839-0712+1 603-404-7003

About Lumen Technologies:
Lumen is unleashing the world's digital potential. We ignite business growth by connecting people, data, and applications – quickly, securely, and effortlessly. As the trusted network for AI, Lumen uses the scale of our network to help companies realize AI's full potential. From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers’ needs today and as they build for tomorrow.

For news and insights visit news.lumen.com, LinkedIn: /lumentechnologies, X: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. Lumen and Lumen Technologies are registered trademarks of Lumen Technologies LLC in the United States. Lumen Technologies LLC is a wholly-owned affiliate of Lumen Technologies, Inc.

6


Forward-Looking Statements
Except for historical and factual information, the matters set forth in this release and other of our oral or written statements identified by words such as “estimates,” “expects,” “anticipates,” “believes,” “plans,” “intends,” “will,” and similar expressions are forward-looking statements as defined by the federal securities laws, and are subject to the “safe harbor” protections thereunder. These forward-looking statements are not guarantees of future results and are based on current expectations only, are inherently speculative, and are subject to a number of assumptions, risks and uncertainties, many of which are beyond our control. Actual events and results may differ materially from those anticipated, estimated, projected or implied by us in those statements if one or more of these risks or uncertainties materialize, or if underlying assumptions prove incorrect. Factors that could affect actual results include but are not limited to: the effects of intense competition from a wide variety of competitive providers, including decreased demand for our more mature service offerings and increased pricing pressures; the effects of new, emerging or competing technologies, including those that could make our products less desirable or obsolete; our ability to successfully and timely attain our key operating imperatives, including simplifying and consolidating our network, simplifying and automating our service support systems, attaining our Quantum Fiber buildout schedule, replacing aging or obsolete plant and equipment, strengthening our relationships with customers and attaining projected cost savings; our ability to successfully and timely monetize our network related assets through leases, commercial service arrangements or similar transactions (including as part of our Private Connectivity FabricSM solutions), including the possibility that the benefits of these initiatives may be less than anticipated, that the costs thereof may be more than anticipated, or that we may be unable to satisfy any conditions of any such transactions in a timely manner, or at all; our ability to safeguard our network, and to avoid the adverse impact of cyber-attacks, security breaches, service outages, system failures, or similar events impacting our network or the availability and quality of our services; the effects of ongoing changes in the regulation of the communications industry, including the outcome of legislative, regulatory or judicial proceedings relating to content liability standards, intercarrier compensation, universal service, service standards, broadband deployment, data protection, privacy and net neutrality; our ability to generate cash flows sufficient to fund our financial commitments and objectives, including our capital expenditures, operating costs, debt obligations, taxes, pension contributions and other benefits payments; our ability to effectively retain and hire key personnel and to successfully negotiate collective bargaining agreements on reasonable terms without work stoppages; our ability to successfully adjust to changes in customer demand for our products and services, including increased demand for high-speed data transmission services and artificial intelligence services; our ability to successfully maintain the quality and profitability of our existing product and service offerings, to introduce profitable new offerings on a timely and cost-effective basis and to transition customers from our legacy products to our newer offerings; our ability to successfully and timely implement our corporate strategies, including our transformation, buildout and deleveraging strategies; our ability to successfully and timely realize the anticipated benefits from our 2022 and 2023 divestitures, and to successfully operate and transform our remaining business; changes in our operating plans, corporate strategies, or capital allocation plans, whether based upon changes in our cash flows, cash requirements, financial performance, financial position, market or regulatory conditions, or otherwise; the impact of any future material acquisitions or divestitures that we may transact; the negative impact of increases in the costs of our pension, healthcare, post-employment or other benefits, including those caused by changes in capital markets, interest rates, mortality rates, demographics or regulations; the potential negative impact of customer or shareholder complaints, government investigations, security breaches or service outages impacting us or our industry; adverse changes in our access to credit markets on acceptable terms, whether caused by changes in our financial position, lower credit ratings, unstable markets, debt covenant restrictions or otherwise; our ability to meet the terms and conditions of our debt obligations and covenants, including our ability to make transfers of cash in compliance therewith; our ability to attain the anticipated benefits of our March 22, 2024 and September 24, 2024 debt transactions; our ability to maintain favorable relations with our security holders, key business partners, suppliers, vendors, landlords and lenders; our ability to timely obtain necessary hardware, software, equipment, services, governmental permits and other items on favorable terms; our ability to meet evolving environmental, social and governance ("ESG") expectations and benchmarks, and effectively communicate and implement our ESG strategies; the potential adverse effects arising out of allegations regarding the release of hazardous materials into the environment from network assets owned or operated by us or our predecessors, including any resulting governmental actions, removal costs, litigation, compliance costs or penalties; our ability to collect our receivables from, or continue to do business with, financially-troubled customers; our ability to continue to use intellectual property used to conduct our operations; any adverse developments in legal or regulatory proceedings involving us; changes in tax, trade, pension, healthcare or other laws or regulations, in governmental support programs, or in general government funding levels, including those arising from governmental programs promoting broadband development; our ability to use our net operating loss carryforwards in the amounts projected; the effects of changes in accounting policies, practices or assumptions, including changes that could potentially require additional future impairment charges; the effects of adverse weather, terrorism, epidemics, pandemics, rioting, vandalism, societal unrest, political discord or other natural or man-made disasters or disturbances; the potential adverse effects if our internal controls over financial reporting have weaknesses or deficiencies, or otherwise fail to operate as intended; the effects of changes in interest rates or inflation; the effects of more general factors such as changes in exchange rates, in operating costs, in public policy, in the views of financial analysts, or in general market, labor, economic, public health or geopolitical conditions; and other risks referenced from time to time in our filings with the U.S. Securities and Exchange Commission. You are cautioned not to unduly rely upon our forward-looking statements, which speak only as of the date made. We undertake no obligation to publicly update or revise any forward-looking statements for any reason, whether as a result of new information, future events or developments, changed circumstances, or otherwise. Furthermore, any information about our intentions contained in any of our forward-looking statements reflects our intentions as of the date of such forward-looking statement, and is based upon, among other things, our assessment of regulatory, technological, industry, competitive, economic and market conditions as of such date. We may change our intentions, strategies or plans (including our capital allocation plans) at any time and without notice, based upon any changes in such factors or otherwise.

7


Reconciliation to GAAP
This release includes certain historical and forward-looking non-GAAP financial measures, including but not limited to Adjusted EBITDA and Adjusted EBITDA Margin, Free Cash Flow, Unlevered Cash Flow and adjustments to GAAP and non-GAAP measures to exclude the effect of Special Items.
In addition to providing key metrics for management to evaluate the Company’s performance, we believe these above-described measurements assist investors in their understanding of period-to-period operating performance and in identifying historical and prospective trends.
Reconciliations of non-GAAP financial measures to the most comparable GAAP measures are included in the attached financial schedules. Non-GAAP measures are not presented to be replacements or alternatives to the GAAP measures, and investors are urged to consider these non-GAAP measures in addition to, and not in substitution for, measures prepared in accordance with GAAP. Lumen may present or calculate its non-GAAP measures differently from other companies.


8


Lumen Technologies, Inc.
CONSOLIDATED STATEMENTS OF OPERATIONS
THREE AND NINE MONTHS ENDED SEPTEMBER 30, 2024 AND 2023
(UNAUDITED)
($ in millions, except per share amounts; shares in thousands)
Three months ended September 30,(Decrease) / IncreaseNine months ended September 30,(Decrease) / Increase
2024202320242023
OPERATING REVENUE$3,221 3,641 (12)%9,779 11,040 (11)%
OPERATING EXPENSES
Cost of services and products (exclusive of depreciation and amortization)1,692 1,850 (9)%4,997 5,407 (8)%
Selling, general and administrative696 791 (12)%2,261 2,302 (2)%
Net loss on sale of business
— 22 nm17 112 (85)%
Depreciation and amortization707 755 (6)%2,198 2,234 (2)%
Goodwill impairment
— — nm— 8,793 nm
Total operating expenses3,095 3,418 (9)%9,473 18,848 (50)%
OPERATING INCOME (LOSS)
126 223 (43)%306 (7,808)nm
OTHER (EXPENSE) INCOME
Interest expense(351)(295)19 %(1,015)(868)17 %
Net (loss) gain on early retirement of debt
(1)— nm277 618 (55)%
Other income (expense), net
54 (13)nm321 (37)nm
Total other expense, net
(298)(308)(3)%(417)(287)45 %
Income tax benefit (expense)
24 7 nm(29)(208)(86)%
NET LOSS
$(148)(78)90 %(140)(8,303)nm
BASIC LOSS PER SHARE
$(0.15)(0.08)88 %(0.14)(8.45)nm
DILUTED LOSS PER SHARE
$(0.15)(0.08)88 %(0.14)(8.45)nm
WEIGHTED AVERAGE SHARES OUTSTANDING
Basic988,794983,5501 %986,963982,853— %
Diluted988,794983,5501 %986,963982,853— %
Exclude: Special Items(1)
$15 (7)nm(158)8,413 nm
NET (LOSS) INCOME EXCLUDING SPECIAL ITEMS
$(133)(85)56 %(298)110 nm
DILUTED (LOSS) EARNINGS PER SHARE EXCLUDING SPECIAL ITEMS
$(0.13)(0.09)44 %(0.30)0.11 nm
(1) Excludes the Special Items described in the accompanying Non-GAAP Special Items table, net of the income tax effect thereof.
nm - Percentages greater than 200% and comparisons between positive and negative values are considered not meaningful.
9


Lumen Technologies, Inc.
CONSOLIDATED BALANCE SHEETS
AS OF SEPTEMBER 30, 2024 AND DECEMBER 31, 2023
(UNAUDITED)
($ in millions)
September 30, 2024December 31, 2023
ASSETS
CURRENT ASSETS
Cash and cash equivalents$2,640 2,234 
Accounts receivable, less allowance of $60 and $67
1,225 1,318 
Other871 1,223 
   Total current assets4,736 4,775 
Property, plant and equipment, net of accumulated depreciation of $22,525 and $21,318
20,344 19,758 
GOODWILL AND OTHER ASSETS
Goodwill1,964 1,964 
Other intangible assets, net4,967 5,470 
Other, net1,978 2,051 
    Total goodwill and other assets8,909 9,485 
TOTAL ASSETS$33,989 34,018 
LIABILITIES AND STOCKHOLDERS' EQUITY
CURRENT LIABILITIES
Current maturities of long-term debt$415 157 
Accounts payable905 1,134 
Accrued expenses and other liabilities
Salaries and benefits700 696 
Income and other taxes434 251 
Current operating lease liabilities263 268 
Interest236 168 
Other179 213 
Current portion of deferred revenue808 647 
    Total current liabilities3,940 3,534 
LONG-TERM DEBT18,142 19,831 
DEFERRED CREDITS AND OTHER LIABILITIES
Deferred income taxes, net3,138 3,127 
Benefit plan obligations, net2,249 2,490 
Deferred revenue3,541 1,969 
Other2,637 2,650 
Total deferred credits and other liabilities11,565 10,236 
STOCKHOLDERS' EQUITY
Common stock1,015 1,008 
Additional paid-in capital18,140 18,126 
Accumulated other comprehensive loss(766)(810)
Accumulated deficit(18,047)(17,907)
Total stockholders' equity342 417 
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY$33,989 34,018 
10


Lumen Technologies, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
NINE MONTHS ENDED SEPTEMBER 30, 2024 AND 2023
(UNAUDITED)
($ in millions)
Nine months ended September 30,
20242023
OPERATING ACTIVITIES
Net loss
$(140)(8,303)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization2,198 2,234 
Net loss on sale of business
17 112 
Goodwill impairment
— 8,793 
Deferred income taxes(6)38 
Provision for uncollectible accounts54 77 
Net gain on early retirement of debt(277)(618)
Debt modification costs and related fees
(80)— 
Gain on sale of investment
(205)— 
Unrealized loss on investments
10 96 
Stock-based compensation21 39 
Changes in current assets and liabilities, net531 (1,336)
Retirement benefits(185)(9)
Change in deferred revenue
1,572 161 
Changes in other noncurrent assets and liabilities, net185 33 
Other, net(50)59 
Net cash provided by operating activities
3,645 1,376 
INVESTING ACTIVITIES
Capital expenditures(2,316)(2,279)
Proceeds from sale of business
15 3 
Proceeds from sale of property, plant and equipment, and other assets
283 35 
Other, net19 9 
Net cash used in investing activities
(1,999)(2,232)
FINANCING ACTIVITIES
Net proceeds from issuance of long-term debt1,325 — 
Payments of long-term debt(2,069)(145)
Net (payments) proceeds on revolving line of credit
(200)75 
Dividends paid(3)(10)
Debt issuance and extinguishment costs and related fees
(282)(14)
Other, net(12)(7)
Net cash used in by financing activities
(1,241)(101)
Net increase (decrease) in cash, cash equivalents and restricted cash
405 (957)
Cash, cash equivalents and restricted cash at beginning of period 2,248 1,307 
Cash, cash equivalents and restricted cash at end of period$2,653 350 
Cash, cash equivalents and restricted cash:
Cash and cash equivalents$2,640 311 
Cash and cash equivalents and restricted cash included in assets held for sale— 28 
Restricted cash13 11 
Total$2,653 350 
11


Lumen Technologies, Inc.
OPERATING METRICS
(UNAUDITED)
Operating Metrics3Q242Q24
3Q23
Mass Markets broadband subscribers
(in thousands)
Fiber broadband subscribers1,035 992 896 
Other broadband subscribers(1)
1,566 1,666 1,940 
Mass Markets total broadband subscribers(2)
2,601 2,658 2,836 
Mass Markets broadband enabled units(3)
(in millions)
Fiber broadband enabled units4.1 3.9 3.5 
Other broadband enabled units17.9 18.0 18.2 
Mass Markets total broadband enabled units22.0 21.9 21.7 
(1) Other broadband subscribers are customers that primarily subscribe to lower speed copper-based broadband services marketed under the CenturyLink brand.
(2) Mass Markets broadband subscribers are customers that purchase broadband connection service through their existing telephone lines, stand-alone telephone lines, or fiber-optic cables. Our methodology for counting our Mass Markets broadband subscribers includes only those lines that we use to provide services to external customers and excludes lines used solely by us and our affiliates. It also excludes unbundled loops and includes stand-alone Mass Markets broadband subscribers. We count lines when we install the service. Other companies may use different methodologies.
(3) Represents the total number of units capable of receiving our broadband services at period end. Other companies may use different methodologies to count their broadband enabled units.
12


Description of Non-GAAP Metrics

Pursuant to Regulation G, the Company is hereby providing definitions of non-GAAP financial metrics and reconciliations to the most directly comparable GAAP measures.

The following describes and reconciles those financial measures as reported under accounting principles generally accepted in the United States (GAAP) with those financial measures as adjusted by the items detailed below and presented in the accompanying news release. These calculations are not prepared in accordance with GAAP and should not be viewed as alternatives to GAAP. In keeping with its historical financial reporting practices, the Company believes that the supplemental presentation of these calculations provides meaningful non-GAAP financial measures to help investors understand and compare business trends among different reporting periods on a consistent basis.

We use the term Special Items as a non-GAAP measure to describe items that impacted a period’s statement of operations for which investors may want to give special consideration due to their magnitude, nature or both. We do not call these items non-recurring because, while some are infrequent, others may recur in future periods.
Adjusted EBITDA ($) is defined as net income (loss) from the Statements of Operations before income tax (expense) benefit, total other income (expense), depreciation and amortization, stock-based compensation expense and impairments.
Adjusted EBITDA Margin (%) is defined as Adjusted EBITDA divided by total revenue.

Management believes that Adjusted EBITDA and Adjusted EBITDA Margin are relevant and useful metrics to provide to investors, as they are an important part of our internal reporting and are key measures used by management to evaluate profitability and operating performance of Lumen and to make resource allocation decisions. Management believes such measures are especially important in a capital-intensive industry such as telecommunications. Management also uses Adjusted EBITDA and Adjusted EBITDA Margin (and similarly uses these terms excluding Special Items) to compare our performance to that of our competitors and to eliminate certain non-cash and non-operating items in order to consistently measure from period to period our ability to fund capital expenditures, fund growth, service debt and determine bonuses. Adjusted EBITDA excludes non-cash stock compensation expense and impairments because of the non-cash nature of these items. Adjusted EBITDA also excludes interest income, interest expense and income taxes, and in our view constitutes an accrual-based measure that has the effect of excluding period-to-period changes in working capital and shows profitability without regard to the effects of capital or tax structure. Adjusted EBITDA also excludes depreciation and amortization expense because these non-cash expenses primarily reflect the impact of historical capital investments, as opposed to the cash impacts of capital expenditures made in recent periods, which may be evaluated through cash flow measures. Adjusted EBITDA further excludes the gain (or loss) on extinguishment and modification of debt and other income (expense), net, because these items are not related to the primary business operations of Lumen.

There are material limitations to using Adjusted EBITDA as a financial measure, including the difficulty associated with comparing companies that use similar performance measures whose calculations may differ from our calculations. Additionally, by excluding the above-listed items, Adjusted EBITDA may exclude items that investors believe are important components of our performance. Adjusted EBITDA and Adjusted EBITDA Margin (either with or without Special Items) should not be considered a substitute for other measures of financial performance reported in accordance with GAAP.
13



Unlevered Cash Flow is defined as net cash provided by (used in) operating activities less capital expenditures, plus cash interest paid and less interest income, all as disclosed in the Statements of Cash Flows or the Statements of Operations. Management believes that Unlevered Cash Flow is a relevant metric to provide to investors, because it reflects the operational performance of Lumen and, measured over time, enables management and investors to monitor the underlying business’ growth pattern and ability to generate cash. Unlevered Cash Flow (either with or without Special Items) excludes cash used for acquisitions and debt service and the impact of exchange rate changes on cash and cash equivalents balances.

There are material limitations to using Unlevered Cash Flow to measure our cash performance as it excludes certain material items that investors may believe are important components of our cash flows. Comparisons of our Unlevered Cash Flow to that of some of our competitors may be of limited usefulness. Additionally, this financial measure is subject to variability quarter over quarter as a result of the timing of payments related to accounts receivable, accounts payable, payroll and capital expenditures. Unlevered Cash Flow should not be used as a substitute for net change in cash, cash equivalents and restricted cash in the Consolidated Statements of Cash Flows.

Free Cash Flow is defined as net cash provided by (used in) operating activities less capital expenditures as disclosed in the Statements of Cash Flows. Management believes that Free Cash Flow is a relevant metric to provide to investors, as it is an indicator of our ability to generate cash to service our debt. Free Cash Flow excludes cash used for acquisitions, principal repayments and the impact of exchange rate changes on cash and cash equivalents balances.

There are material limitations to using Free Cash Flow to measure our performance as it excludes certain material items that investors may believe are important components of our cash flows. Comparisons of our Free Cash Flow to that of some of our competitors may be of limited usefulness since until recently we did not pay a significant amount of income taxes due to net operating loss carryforwards, and therefore generated higher cash flow than a comparable business that does pay income taxes. Additionally, this financial measure is subject to variability quarter over quarter as a result of the timing of payments related to interest expense, accounts receivable, accounts payable, payroll and capital expenditures. Free Cash Flow (either with or without Special Items) should not be used as a substitute for net change in cash, cash equivalents and restricted cash on the Consolidated Statements of Cash Flows.
14


Lumen Technologies, Inc.
Non-GAAP Special Items
(UNAUDITED)
($ in millions)
Actual QTDActual YTD
Special Items Impacting Adjusted EBITDA3Q243Q233Q243Q23
Severance$12 8 119 21 
Consumer and other litigation— (3)(1)(4)
Net loss on sale of business
— 22 17 112 
Transaction and separation costs(1)
41 28 232 67 
Net gain on sale of select CDN contracts and other(2)
(1)— (9)— 
Real estate transactions(3)
4 — 4 75 
Total Special Items impacting Adjusted EBITDA$56 55 362 271 
Actual QTDActual YTD
Special Items Impacting Net Income
3Q243Q233Q243Q23
Severance$12 8 119 21 
Consumer and other litigation— (3)(1)(4)
Net loss on sale of business— 22 17 112 
Transaction and separation costs(1)
41 28 232 67 
Net gain on sale of select CDN contracts and other(2)
(1)— (9)— 
Real estate transactions(3)
4 — 4 75 
Goodwill impairment
— — — 8,793 
Net loss (gain) on early retirement of debt(4)
1 — (277)(618)
Income from transition and separation services(5)
(37)(64)(107)(150)
Gain on sale of investment
— — (205)— 
Total Special Items impacting Net Income
20 (9)(227)8,296 
Income tax effect of Special Items(6)
(5)2 69 117 
Total Special Items impacting Net Income, net of tax
$15 (7)(158)8,413 
Actual QTDActual YTD
Special Items Impacting Cash Flows3Q243Q233Q243Q23
Severance$14 7 115 19 
Consumer and other litigation1 (3)— (3)
Transaction and separation costs(1)
31 28 198 77 
Income from transition and separation services(5)
(30)(27)(82)(118)
Total Special Items impacting Cash Flows
$16 5 231 (25)
(1) Transaction and separation costs associated with (i) the sale of our Latin American business on Aug. 1, 2022, (ii) the sale of our 20-state ILEC business on Oct. 3, 2022, (iii) the sale of our EMEA business on Nov. 1, 2023, (iv) our March 22, 2024 debt transaction support agreement and our September 24, 2024 exchange offer and (v) our evaluation of other potential transactions.
(2) Includes primarily the recognition of (i) Q1 2024 previously deferred gain on sale of select CDN contracts in October 2023, based on the transfer of remaining customer contracts as of March 31, 2024.
(3) Real estate transactions primarily include the Q2 2023 loss on donation of real estate.                
(4) Reflects primarily net gains as a result of (i) repurchase of $75 million aggregate principal in Q2 2024, (ii) debt transaction support agreement and resulting debt extinguishment in Q1 2024, (iii) $1.5 billion of debt exchanges in Q1 2023 and (iv) $19 million of debt exchanges in Q2 2023.                        
(5) Income from transition and separation services includes charges we billed for transition services and IT professional services provided to the purchasers in connection with our 2022 and 2023 divestitures.
(6) Tax effect calculated using the annualized effective statutory tax rate, excluding any non-recurring discrete items, which was 30.0% for Q1 and Q2 of 2024, 26.0% for Q3 of 2024 and 23.5% for Q1, Q2 and Q3 of 2023.
15


Lumen Technologies, Inc.
Non-GAAP Cash Flow Reconciliation
(UNAUDITED)
($ in millions)
Actual QTDActual YTD
3Q243Q233Q243Q23
Net cash provided by operating activities(1)
$2,032 881 3,645 1,376 
Capital expenditures(850)(843)(2,316)(2,279)
Free Cash Flow(1)
1,182 38 1,329 (903)
Cash interest paid306 325 877 886 
Interest income(18)(5)(90)(21)
Unlevered Cash Flow(1)
$1,470 358 2,116 (38)
Free Cash Flow(1)
$1,182 38 1,329 (903)
Add back: Severance(2)
14 7 115 19 
Remove: Consumer and other litigation(2)
1 (3)— (3)
Add back: Transaction and separation costs(2)
31 28 198 77 
Remove: Income from transition and separation services(2)
(30)(27)(82)(118)
Free Cash Flow excluding cash Special Items(1)
$1,198 43 1,560 (928)
Unlevered Cash Flow(1)
$1,470 358 2,116 (38)
Add back: Severance(2)
14 7 115 19 
Remove: Consumer and other litigation(2)
1 (3)— (3)
Add back: Transaction and separation costs(2)
31 28 198 77 
Remove: Income from transition and separation services(2)
(30)(27)(82)(118)
Unlevered Cash Flow excluding cash Special Items(1)
$1,486 363 2,347 (63)
(1) Includes the impact of (i) $170 million voluntary pension contribution in Q3 2024, (ii) $700 million in cash tax refund received in Q1 2024, (iii) $938 million in cash tax payments in Q2 2023 and (iv) $90 million in cash tax payments in Q1 2023 related to our 2022 divestitures.
(2) Refer to Non-GAAP Special Items table for details of the Special Items impacting cash included above.

16


Lumen Technologies, Inc.
Adjusted EBITDA Non-GAAP Reconciliation
(UNAUDITED)
($ in millions)
Actual QTDActual YTD
3Q243Q233Q243Q23
Net loss
$(148)(78)(140)(8,303)
Income tax (benefit) expense
(24)(7)29 208 
Total other expense, net
298 308 417 287 
Depreciation and amortization expense707 755 2,198 2,234 
Stock-based compensation expense
10 16 21 39 
Goodwill impairment— — — 8,793 
Adjusted EBITDA(1)
$843 994 2,525 3,258 
Add back: Severance(2)
12 8 119 21 
Add back: Consumer and other litigation(2)
— (3)(1)(4)
Add back: Net loss on sale of business(2)
— 22 17 112 
Add back: Transaction and separation costs(2)
41 28 232 67 
Add back: Net gain on sale of select CDN contracts and other(2)
(1)— (9)— 
Add back: Real estate transaction costs(2)
4 — 4 75 
Adjusted EBITDA excluding Special Items(1)
$899 1,049 2,887 3,529 
Net (loss) income excluding Special Items(2)
$(133)(85)(298)110 
Total revenue$3,221 3,641 9,779 11,040 
Net Loss Margin
(4.6)%(2.1)%(1.4)%(75.2)%
Net (Loss) Income Margin, excluding Special Items
(4.1)%(2.3)%(3.0)%1.0 %
Adjusted EBITDA Margin26.2 %27.3 %25.8 %29.5 %
Adjusted EBITDA Margin excluding Special Items27.9 %28.8 %29.5 %32.0 %
(1) Adjusted EBITDA and Adjusted EBITDA excluding Special Items for the first and second quarter of 2023 includes the financial impacts of (i) the EMEA business divested on Nov. 1, 2023 and (ii) the Company's select CDN contracts sold Oct. 10, 2023 and both the first and second quarter of 2023 and 2024 include the financial impact of the post-closing commercial agreements with the purchasers of our recently divested businesses. Refer to footnote 1 on the first page of this release for details.
(2) Refer to Non-GAAP Special Items table for details of the Special Items included above.
17



Outlook

To enhance the information in our outlook with respect to non-GAAP metrics, we are providing a range for certain GAAP measures that are components of the reconciliation of the non-GAAP metrics. The provision of these ranges is in no way meant to indicate that Lumen is explicitly or implicitly providing an outlook on those GAAP components of the reconciliation. In order to reconcile the non-GAAP financial metric to GAAP, Lumen has to use ranges for the GAAP components that arithmetically add up to the non-GAAP financial metric. While Lumen believes that it has used reasonable assumptions in connection with developing the outlook for its non-GAAP financial metrics, it fully expects that the ranges used for the GAAP components will vary from actual results. We will consider our outlook of non-GAAP financial metrics to be accurate if the specific non-GAAP metric is met or exceeded, even if the GAAP components of the reconciliation are different from those provided in an earlier reconciliation.
Lumen Technologies, Inc.
2024 OUTLOOK (1) (2) (3) (4)
(UNAUDITED)
($ in millions)
Adjusted EBITDA Outlook
Twelve Months Ended December 31, 2024
Range
LowHigh
Net (loss) income
$(300)100 
Income tax expense50 250 
Total other expense, net1,190 920 
Depreciation and amortization expense2,900 2,700 
Stock-based compensation expense60 30 
Adjusted EBITDA$3,900 4,000 
Free Cash Flow Outlook
Twelve Months Ended December 31, 2024
Range
LowHigh
Net cash provided by operating activities$4,300 4,700 
Capital expenditures(3,100)(3,300)
Free Cash Flow$1,200 1,400 

(1) For definitions of non-GAAP metrics and reconciliation to GAAP figures, see the above schedules and our Investor Relations website.
(2) Outlook measures in this chart (i) exclude the effects of Special Items, goodwill impairments, future changes in our operating or capital allocation plans, unforeseen changes in regulation, laws or litigation, and other unforeseen events or circumstances impacting our financial performance and (ii) speak only as of Nov. 5, 2024. See “Forward-Looking Statements.”
(3) Outlook includes the voluntary pension contribution of $170 million during the third quarter 2024.
(4) Includes an approximately $700 million tax refund received during the first quarter 2024.

18

Third Quarter 2024 Results November 5th, 2024

 
© 2024 Lumen Technologies. All Rights Reserved. 1 Forward-Looking Statements Except for historical and factual information, the matters set forth in this presentation and other of our oral or written statements identified by words such as “estimates,” “expects,” “anticipates,” “believes,” “plans,” “intends,” “will,” and similar expressions are forward-looking statements as defined by the federal securities laws, and are subject to the “safe harbor” protections thereunder. These forward-looking statements are not guarantees of future results and are based on current expectations only, are inherently speculative, and are subject to a number of assumptions, risks and uncertainties, many of which are beyond our control. Actual events and results may differ materially from those anticipated, estimated, projected or implied by us in those statements if one or more of these risks or uncertainties materialize, or if underlying assumptions prove incorrect. Factors that could affect actual results include but are not limited to: the effects of intense competition from a wide variety of competitive providers, including decreased demand for our more mature service offerings and increased pricing pressures; the effects of new, emerging or competing technologies, including those that could make our products less desirable or obsolete; our ability to successfully and timely attain our key operating imperatives, including simplifying and consolidating our network, simplifying and automating our service support systems, attaining our Quantum Fiber buildout schedule, replacing aging or obsolete plant and equipment, strengthening our relationships with customers and attaining projected cost savings; our ability to successfully and timely monetize our network related assets through leases, commercial service arrangements or similar transactions (including as part of our Private Connectivity FabricSM solutions), including the possibility that the benefits of these initiatives may be less than anticipated, that the costs thereof may be more than anticipated or that we may be unable to satisfy any conditions of any such transactions in a timely manner, or at all; our ability to safeguard our network, and to avoid the adverse impact of cyber-attacks, security breaches, service outages, system failures, or similar events impacting our network or the availability and quality of our services; the effects of ongoing changes in the regulation of the communications industry, including the outcome of legislative, regulatory or judicial proceedings relating to content liability standards, intercarrier compensation, universal service, service standards, broadband deployment, data protection, privacy and net neutrality; our ability to generate cash flows sufficient to fund our financial commitments and objectives, including our capital expenditures, operating costs, debt obligations, taxes, pension contributions and other benefits payments; our ability to effectively retain and hire key personnel and to successfully negotiate collective bargaining agreements on reasonable terms without work stoppages; our ability to successfully adjust to changes in customer demand for our products and services, including increased demand for high-speed data transmission services and artificial intelligence services; our ability to successfully maintain the quality and profitability of our existing product and service offerings, to introduce profitable new offerings on a timely and cost-effective basis and to transition customers from our legacy products to our newer offerings; our ability to successfully and timely implement our corporate strategies, including our transformation, buildout and deleveraging strategies; our ability to successfully and timely realize the anticipated benefits from our 2022 and 2023 divestitures, and to successfully operate and transform our remaining business; changes in our operating plans, corporate strategies, or capital allocation plans, whether based upon changes in our cash flows, cash requirements, financial performance, financial position, market or regulatory conditions, or otherwise; the impact of any future material acquisitions or divestitures that we may transact; the negative impact of increases in the costs of our pension, healthcare, post-employment or other benefits, including those caused by changes in capital markets, interest rates, mortality rates, demographics or regulations; the potential negative impact of customer or shareholder complaints, government investigations, security breaches or service outages impacting us or our industry; adverse changes in our access to credit markets on acceptable terms, whether caused by changes in our financial position, lower credit ratings, unstable markets, debt covenant restrictions or otherwise; our ability to meet the terms and conditions of our debt obligations and covenants, including our ability to make transfers of cash in compliance therewith; our ability to attain the anticipated benefits of our March 22, 2024 and September 24, 2024 debt transactions; our ability to maintain favorable relations with our security holders, key business partners, suppliers, vendors, landlords and lenders; our ability to timely obtain necessary hardware, software, equipment, services, governmental permits and other items on favorable terms; our ability to meet evolving environmental, social and governance ("ESG") expectations and benchmarks, and effectively communicate and implement our ESG strategies; the potential adverse effects arising out of allegations regarding the release of hazardous materials into the environment from network assets owned or operated by us or our predecessors, including any resulting governmental actions, removal costs, litigation, compliance costs or penalties; our ability to collect our receivables from, or continue to do business with, financially-troubled customers; our ability to continue to use intellectual property used to conduct our operations; any adverse developments in legal or regulatory proceedings involving us; changes in tax, trade, pension, healthcare or other laws or regulations, in governmental support programs, or in general government funding levels, including those arising from governmental programs promoting broadband development; our ability to use our net operating loss carryforwards in the amounts projected; the effects of changes in accounting policies, practices or assumptions, including changes that could potentially require additional future impairment charges; the effects of adverse weather, terrorism, epidemics, pandemics, rioting, vandalism, societal unrest, political discord or other natural or man-made disasters or disturbances; the potential adverse effects if our internal controls over financial reporting have weaknesses or deficiencies, or otherwise fail to operate as intended; the effects of changes in interest rates or inflation; the effects of more general factors such as changes in exchange rates, in operating costs, in public policy, in the views of financial analysts, or in general market, labor, economic, public health or geopolitical conditions; and other risks referenced from time to time in our filings with the U.S. Securities and Exchange Commission. You are cautioned not to unduly rely upon our forward-looking statements, which speak only as of the date made. We undertake no obligation to publicly update or revise any forward-looking statements for any reason, whether as a result of new information, future events or developments, changed circumstances, or otherwise. Furthermore, any information about our intentions contained in any of our forward-looking statements reflects our intentions as of the date of such forward-looking statement, and is based upon, among other things, our assessment of regulatory, technological, industry, competitive, economic and market conditions as of such date. We may change our intentions, strategies or plans (including our capital allocation plans) at any time and without notice, based upon any changes in such factors or otherwise.

 
© 2024 Lumen Technologies. All Rights Reserved. 2 Non-GAAP Measures This presentation includes certain historical and forward-looking non-GAAP financial measures, including but not limited to adjusted EBITDA, adjusted EBITDA margin, and free cash flow, each excluding the effects of special items, and adjustments to GAAP and other non-GAAP measures to exclude the effect of special items. In addition to providing key metrics for management to evaluate the company’s performance, we believe these measurements assist investors in their understanding of period-to-period operating performance and in identifying historical and prospective trends. Reconciliations of non-GAAP financial measures to the most comparable GAAP measures are included in the financial schedules to the Company’s accompanying earnings release. Reconciliation of information and additional non-GAAP historical financial measures that may be discussed during the call, along with further descriptions of non-GAAP financial measures, will be available in the Investor Relations portion of the company’s website at http://ir.lumen.com. Non-GAAP measures are not presented to be replacements or alternatives to the GAAP measures, and investors are urged to consider these non-GAAP measures in addition to, and not in substitution for, measures prepared in accordance with GAAP. Lumen may present or calculate its non-GAAP measures differently from other companies.

 
KATE JOHNSON President & CEO

 
© 2024 Lumen Technologies. All Rights Reserved. 4 Executing Lumen's Transformation Key Takeaways Cloudifying Telecom Driving NaaS adoption and positioning the company for high value digital revenue growth. Operational Turnaround Improving Sales Execution, Enhancing the Customer Experience & Reducing Churn Building the Backbone for AI Big Tech chooses Lumen to partner in the race for AI Connectivity

 
© 2024 Lumen Technologies. All Rights Reserved. 5 Private Connectivity FabricSM | Architecture for AI Connectivity PLATFORM (UI, API) Differentiated Customer Experience (CX) and Consumption Model (NaaS) A simple, unified, digital CX giving enterprise customers network capabilities needed for today’s applications Services Powered by Lumen’s world class fiber network & associated services PCFSM Waves, Ethernet, IP, VRFs, Integrated Transport and Route/Switch for Bandwidth, Latency, service guarantees Security BLL, 3rd Party Private & Secure Edge Fabric Ubiquity & Proximity Waves IP VRFoD Ethernet SD WAN Fiber Infrastructure (and Conduit) Space & Power Colocation Voice CPaaS, UC&C Infrastructure Conduit, Dark Fiber, Colocation, ILAs, Switches, Routers, Bare Metal, NiD, CPE

 
© 2024 Lumen Technologies. All Rights Reserved. 6 Phase 1 Phase 2 Phase 3 Cloud companies producing AI Enterprises using AI AI Rings connecting Platforms Yesterday’s network can’t support tomorrow’s AI economy! AI needs data • To train its algorithms • To understand your business • To offer insight • To adopt your voice Data needs data centers • In the public cloud • At the edge • On Prem Data centers need • Power • Space • Water for cooling • FIBER NETWORKS FOR CONNECTION! Lumen’s View: 3 Phases of the AI Story

 
© 2024 Lumen Technologies. All Rights Reserved. 7 Natively Integrating Fiber Network Digital platform enabling enterprises to design, price, order and consume with NaaS Recognized as Industry Leader Market Pole Position Cloud companies choose Lumen for our AI ecosystem – PCF architecture, world class fiber network, and ExaSwitch with a world class leadership team Cloudifying Telecom – Lumen is Different

 
CHRIS STANSBURY EVP & CFO

 
($ in millions) 3Q24 Year-Over-Year Total Reported Revenue Bridge ~32% of Decline Due to Divestitures, Net of Post-Closing Commercial Agreements and CDN Contracts Sold (1) The Company believes that these figures will allow analysts and investors to understand (i) the amounts associated with the divestitures and the impact that it had on the Company's revenue generating activities in the third quarter of 2024 and 2023 in relation to the Company’s past, but not current or future, financial performance and (ii) the impact that the post-closing agreements have had on the Company's activities in the third quarter of 2024 and 2023 and its current financial performance. (2) Calculated by combining the impacts from Divestitures & Post-Closing Commercial Agreements and CDN Contracts Sold and showing them as a percent of the total dollar change from 3Q23 Reported Revenue to 3Q24 Reported Revenue. ($ in millions) 3Q24 Y/Y% Change Business $2,536 (12.7%) Mass Markets $685 (6.9%) Total $3,221 (11.5%) $23 (1) ($134) ~32%(2) $3,641 9

 
© 2024 Lumen Technologies. All Rights Reserved. 10 ($ in millions) 3Q24 Y/Y% Change Q/Q% Change % Total Grow $778 4.0% 2.2% 45% Nurture $507 (15.2%) (3.2%) 29% Harvest $275 (14.1%) (3.8%) 16% Subtotal $1,560 (6.4%) (0.7%) 90% Other(3) $177 (11.1%) (7.8%) 10% N.A. Enterprise $1,737 (6.9%) (1.5%) 100% ($ in millions) 3Q24 Y/Y% Change Q/Q% Change Large Enterprise $839 (8.2%) 0.2% Mid-Market Enterprise $471 (6.9%) (1.5%) Public Sector $427 (4.0%) (4.7%) N.A. Enterprise $1,737 (6.9%) (1.5%) Wholesale(1) $706 (9.0%) (2.4%) N.A. Total Business(1) $2,443 (7.5%) (1.7%) International & Other(1)(2) $93 (64.8%) 2.2% Total Business(1)(2) $2,536 (12.7%) (1.6%) Total Mass Markets $685 (6.9%) (0.9%) Total Revenue(1)(2) $3,221 (11.5%) (1.4%) 3Q24 Total Reported Revenue (13Q23 results include revenue from Lumen's EMEA business, which was sold November 1, 2023. Please see Lumen’s accompanying Financial Trending Schedule for impacts from post-closing commercial agreements and divestitures. (2) International & Other includes all Content Deliver Network “CDN” revenue. 3Q23 results include revenue from select CDN customer contracts which were sold as announced on October 10, 2023. (3) Other revenue includes Equipment and Managed & Professional Services. Maintained Growth in N.A. Enterprise Grow Products

 
© 2024 Lumen Technologies. All Rights Reserved. 11 3Q24 Mass Markets Revenue (1) Other Broadband revenue primarily includes revenue from lower speed copper-based broadband services marketed under the CenturyLink brand. Revenue ($ in millions) 3Q24 Y/Y% Change % Total Fiber Broadband $190 16.6% 28% Other Broadband(1) $282 (17.3%) 41% Voice & Other $213 (8.2%) 31% Total Mass Markets $685 (6.9%) 100% Fiber Broadband Revenue Growth Accelerated 32% 33% 35% 38% 40% 3Q23 4Q23 1Q24 2Q24 3Q24 Fiber Revenue Contribution to Total Broadband

 
3Q24 Mass Markets Broadband Metrics(1) 131K Fiber-Enabled Location Adds Q/Q 43K Net Adds ~$62 Fiber Broadband ARPU (1) For more information on how we calculate enabled locations and subscribers, see our accompanying earnings release. Strongest Ever Reported Fiber Net Subscriber Additions Fiber 3Q24 Y/Y Change Q/Q Change Enabled Locations 4.05M 522K 131K Subscribers 1.03M 139K 43K Other 3Q24 Y/Y Change Q/Q Change Enabled Locations 17.87M (335K) (75K) Subscribers 1.56M (374K) (100K) 12

 
($ in millions) ~31%(2) 3Q24 Year-Over-Year Adjusted EBITDA Bridge ~31% of Decline Due to Divestitures, Net of Post-Closing Commercial Agreements and CDN Contracts Sold (1) ($31) (1) The Company believes that these figures will allow analysts and investors to understand (i) the amounts associated with the divestitures and the impact that it had on the Company's revenue generating activities in the third quarter of 2024 and 2023 in relation to the Company’s past, but not current or future, financial performance and (ii) the impact that the post-closing agreements have had on the Company's activities in the second quarter of 2024 and 2023 and its current financial performance. (2) Calculated by combining the impacts from Divestitures & Post-Closing Commercial Agreements and CDN Contracts Sold and showing them as a percent of the total dollar change from 3Q23 Adjusted EBITDA to 3Q24 Adjusted EBITDA. ($ in millions) 3Q24 Y/Y% Change Total Revenue $3,221 (11.5%) Adjusted EBITDA $899 (14.3%) Adj. EBITDA Margin 27.9% (90 bps) 13 $2

 
Consolidated Cash Flow Summary 14 ($ in millions) 3Q24 Cash Flow from Operations $2,032 Capital Expenditures $850 Free Cash Flow $1,198 Net Cash Interest $288 Key Metrics

 
© 2024 Lumen Technologies. All Rights Reserved. 15 Slide Title 2024 Financial Outlook (1) For definitions of non-GAAP metrics and reconciliations to GAAP figures, see Lumen’s Investor Relations website. (2) Outlook measures in this presentation and the accompanying schedules (i) exclude the effects of Special Items, goodwill impairments, future changes in our operating or capital allocation plans, unforeseen changes in regulation, laws or litigation, and other unforeseen events or circumstances impacting our financial performance and (ii) speak only as of August 6, 2024. See “Forward Looking Statements” at the beginning of this presentation. (3) Outlook includes the voluntary pension contribution of $170 million during the third quarter 2024. (4) Includes an approximately $700 million tax refund received during the first quarter 2024. Metric(1)(2) Outlook Adjusted EBITDA $3.9 to $4.0 billion Free Cash Flow(3)(4) $1.2 to $1.4 billion Net Cash Interest $1.15 to $1.25 billion Capital Expenditures $3.1 to $3.3 billion Cash Income Taxes/(Refund)(4) ($200) to ($300) million

 

 
v3.24.3
Cover Page Document
Nov. 05, 2024
Entity Information [Line Items]  
Document Type 8-K
Document Period End Date Nov. 05, 2024
Entity Registrant Name Lumen Technologies, Inc.
Entity Incorporation, State or Country Code LA
Entity File Number 001-7784
Entity Tax Identification Number 72-0651161
Entity Address, Address Line One 100 CenturyLink Drive
Entity Address, City or Town Monroe,
Entity Address, State or Province LA
Entity Address, Postal Zip Code 71203
City Area Code 318
Local Phone Number 388-9000
Written Communications false
Soliciting Material false
Pre-commencement Tender Offer false
Pre-commencement Issuer Tender Offer false
Entity Emerging Growth Company false
Amendment Flag false
Entity Central Index Key 0000018926
Common Stock  
Entity Information [Line Items]  
Title of 12(b) Security Common Stock, par value $1.00 per share
Trading Symbol LUMN
Security Exchange Name NYSE
Preferred Stock  
Entity Information [Line Items]  
Title of 12(b) Security Preferred Stock Purchase Rights
Trading Symbol N/A
Security Exchange Name NYSE
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