Cancer Treatment Centers of America Partners With HP to Transform Print Environment
08 Januar 2014 - 1:45PM
Marketwired
Cancer Treatment Centers of America Partners With HP to Transform
Print Environment
HP Partner Managed Print Services Improves Service and Quality
to Support CTCA Motto, "Care That Never Quits"
PALO ALTO, CA--(Marketwired - Jan 8, 2014) - HP (NYSE:
HPQ) today announced that national healthcare provider Cancer
Treatment Centers of America® (CTCA) selected HP Partner Managed
Print Services (MPS) to deliver a reliable print infrastructure
that supports its exemplary patient care.
CTCA helps patients fight cancer using advanced technology with
a personalized approach. Its personnel rely on printing as part of
their daily jobs, with approximately 30 million pages printed
annually. The technology goal for CTCA is 100 percent uptime for
all of its IT assets, from software to printers; however,
realization of that goal was a challenge prior to the HP Partner
MPS engagement.
"Printing is like electricity. You never think or worry
about it until it's a problem," said Chris Downs, vice president,
Information Services, CTCA. "The HP Partner MPS program coupled
with a national reseller providing our hardware has given our
printing environment the flexibility and geographic reach to be
highly effective."
With HP Partner MPS, CTCA has significantly improved device
reliability, reduced costs and streamlined digital workflows. CTCA
has experienced a 90-percent reduction in help-desk service
tickets, saved an estimated $200,000 annually and decreased
required IT staff time by approximately 2,000 hours annually --
more than 83 days per year. In addition to HP Partner MPS, CTCA
relies on HP for all major technology products including desktops,
notebooks and servers. Ultimately, these benefits allow CTCA staff
to concentrate on projects critical to the business, improving
patient care.
"Our customers are consistently looking for ways to improve
workflow and better manage IT processes," said Bill Avey, vice
president, Partner Managed Print Services, HP. "Our goal is to
provide the innovative printing hardware, solutions and services --
through both HP direct and channel partner engagements -- that help
our customers focus on their business, not printing."
HP Partner MPS is a service experience through which digital and
paper documents are efficiently managed within a more optimized
infrastructure. HP, with its partners, provides supplies and
services for print devices, and ongoing consultation for improving
workflow and document processes. Businesses benefit from these
enhancements, improving reliability and removing the burden of
printer/copier support from employees, allowing them to focus on
higher business priorities.
Additional information about how HP is helping CTCA is available
here. Additional information about HP Partner Managed Print
Services is available at www.hp.com/go/mps.
About HP HP creates new possibilities for technology to have a
meaningful impact on people, businesses, governments and
society. With the broadest technology portfolio spanning
printing, personal systems, software, services and IT
infrastructure, HP delivers solutions for customers' most complex
challenges in every region of the world. More information
about HP is available at http://www.hp.com.
© 2014 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the
express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or
editorial errors or omissions contained herein.
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