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Virginia Department of Social Services to
leverage CGI Transcend™ to improve outcomes for
children and families
RICHMOND, Va., Jan. 11,
2024 /PRNewswire/ - CGI (NYSE: GIB) (TSX: GIB.A)
today announced the award of a new contract by the Virginia
Department of Social Services (VDSS) to modernize the legacy system
supporting its Division of Child Support Enforcement (DCSE),
enabling VDSS to retire the decades-old mainframe transfer system.
CGI will utilize CGI Transcend™ for Child
Support, the company's platform-based solution designed to meet the
unique requirements of state human services agencies. CGI's
partnership and expertise will enable Virginia to drive critical innovation in
health and human services and improve outcomes for children and
families across the Commonwealth.
"We are excited to announce a partnership with CGI that will
help us reimagine how we serve Virginia's families," said Craig Burshem, Deputy Commissioner of State
Programs at VDSS. "CGI's vast experience and industry-leading
capabilities will support our digital transformation and provide a
more positive experience that will engage parents, benefit case
managers, and elevate families."
Virginia families participating
in child support programs will experience CGI's innovative
and user-friendly technology with simplified processes,
streamlined sign-up forms, and automated entry that will expedite
timelines for receiving support. For DCSE staff, the intuitive
interface is easy to learn and incorporates built-in AI, machine
learning, and analytics to help direct attention to the most urgent
cases and drive positive outcomes enabled through technology.
"With CGI Transcend, our government clients can leverage data to
identify underserved populations and communities, increase
participation and engagement of families, and ultimately better
shape their child support and child welfare policies and
practices," said Jimmy Schatte,
Vice-President Consulting Services and U.S. State and Local
Government National Strategy Lead, CGI.
CGI Transcend integrates seamlessly with external systems and
helps agencies harness their data to make more informed decisions
about evolving citizen services and operations. Moreover, with
diversity, equity, and inclusion as a foundational design, the
platform captures REaL (race, ethnicity, and language) data and
provides agencies with real-time data and analytics to address bias
and promote data equity.
The implementation of CGI Transcend represents a significant
government sector shift towards software-as-a-service (SaaS),
offering child support agencies the lowest level of risk with the
highest potential for cost savings, and the flexibility required to
adapt to future innovations and technologies. CGI Transcend's
low-code, no-code configuration is built on Salesforce and
integrates industry-leading solutions such as Snowflake.
"We are proud to partner with the Commonwealth of Virginia to deliver a unified solution that
will improve the citizen experience for many Virginians," said
Vijay Srinivasan, Senior
Vice-President of CGI's U.S. South operations. "CGI has an
established track record with more than 25 years of experience
partnering with states on child welfare and child support
modernization efforts. As pioneers in the industry, we've
reimagined the possibilities, applied our know-how and invested in
a solution that will bring clients long-awaited modernization."
About CGI
Founded in 1976, CGI is among the largest
independent IT and business consulting services firms in the world.
With 91,500 consultants and professionals across the globe, CGI
delivers an end-to-end portfolio of capabilities, from strategic IT
and business consulting to systems integration, managed IT and
business process services and intellectual property solutions. CGI
works with clients through a local relationship model complemented
by a global delivery network that helps clients digitally transform
their organizations and accelerate results. CGI Fiscal 2023
reported revenue is $14.30 billion
and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB).
Learn more at cgi.com.
CGI Transcend is a registered trademark of CGI Inc. or its
related companies.
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content:https://www.prnewswire.com/news-releases/cgi-awarded-contract-to-modernize-commonwealth-of-virginias-child-support-system-302032340.html
SOURCE CGI Inc.