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Enhanced CGI Atlas360 solution to bring
innovative AI technologies into new 10-year award
FAIRFAX,
Va., Oct. 24, 2023 /PRNewswire/ - CGI Federal
Inc., the wholly-owned U.S. operating subsidiary of CGI Inc.
(NYSE: GIB) (TSX: GIB.A), announced today that the U.S.
Department of State Bureau of Consular Affairs has extended its
delivery of consular support services across five countries in the
Asia Pacific region with a new
10-year task order, including a 2-year base period and four 2-year
option periods, for a total value of US $69.9M. With the renewal of this Asia Pacific task order under the Global
Support Strategy for Overseas Consular Support Services 2.0 (GSS
2.0) indefinite-delivery, indefinite quantity contract, CGI will
continue to provide critical on-site processing functions for
consular services in Australia,
Fiji, Japan, New
Zealand, and South Korea,
supported by the second implementation of the CGI Atlas360
solution.
CGI will implement the newly-enhanced CGI Atlas360 solution that
applies innovative machine learning application with AI and Natural
Language Processing tools as part of its approach to leverage the
latest technologies to improve efficiency, effectiveness and
security in the visa application process. The enhancement,
exclusively developed for GSS 2.0, offers real-time interactive
chat and email to provide information and/or interact with
applicants online, supporting the linguistic preferences of the
native country as well as nuances in English terms and
phraseology.
"We are proud to continue our collaboration with our Department
of State client in the Asia
Pacific region through the ROI-led delivery of technology,
grown from a close partnership with the Department of State
spanning over 30 years," said Stephanie
Mango, President, CGI Federal. "As applicant and agency
needs evolve, CGI is committed to delivering enhanced solutions to
satisfy the mission critical needs of U.S. embassies and
consulates."
CGI successfully supports the processing of over 15 million U.S.
passports and over 4 million visas in 70 countries each year,
providing business process solutions and omni-channel customer
relationship management tools that include information services,
appointment scheduling, document delivery, and fee collection
functionality. Currently, CGI provides GSS services for 93 posts,
increasing access to visa information that facilitates secure
international travel.
"CGI has served as a lead integrator for the Bureau since 1992,
bringing highly experienced management personnel and regional
insight," said Lacy Perry, CGI
Senior Vice-President, Consulting-Delivery. "In supporting the
Bureau's operations in the Pacific for more than a decade, we will
continue to bring insights informed by hindsight to facilitate
consular operations that enable security, travel, commerce, and
diplomacy."
About CGI Federal Inc.
CGI Federal Inc. (CGI), a
wholly-owned U.S. operating subsidiary of CGI Inc., is dedicated to
partnering with federal agencies to provide solutions for defense,
civilian, healthcare and intelligence missions. Founded in 1976,
CGI Inc. is among the largest IT and business consulting services
firms in the world. With 91,500 consultants and other professionals
across the globe, CGI Inc. delivers an end-to-end portfolio of
capabilities, from strategic IT and business consulting to systems
integration, managed IT and business process services and
intellectual property solutions. CGI Inc. works with clients
through a local relationship model complemented by a global
delivery network that helps clients digitally transform their
organizations and accelerate results. With Fiscal 2022 reported
revenue of C$12.87 billion, CGI Inc.
shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more
at cgi.com.
Forward-looking information and statements
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release contains "forward-looking information" within the meaning
of Canadian securities laws and "forward-looking statements" within
the meaning of the United States Private Securities Litigation
Reform Act of 1995 and other applicable United States safe harbours. All such
forward-looking information and statements are made and disclosed
in reliance upon the safe harbour provisions of applicable Canadian
and United States securities laws.
Forward-looking information and statements include all information
and statements regarding CGI's intentions, plans, expectations,
beliefs, objectives, future performance, and strategy, as well as
any other information or statements that relate to future events or
circumstances and which do not directly and exclusively relate to
historical facts. Forward-looking information and statements often
but not always use words such as "believe", "estimate", "expect",
"intend", "anticipate", "foresee", "plan", "predict", "project",
"aim", "seek", "strive", "potential", "continue", "target", "may",
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thereof. These information and statements are based on our
perception of historic trends, current conditions and expected
future developments, as well as other assumptions, both general and
specific, that we believe are appropriate in the circumstances.
Such information and statements are, however, by their very nature,
subject to inherent risks and uncertainties, of which many are
beyond the control of CGI, and which give rise to the possibility
that actual results could differ materially from our expectations
expressed in, or implied by, such forward-looking information or
forward-looking statements. These risks and uncertainties include
but are not restricted to: risks related to the market such as the
level of business activity of our clients, which is affected by
economic and political conditions, additional external risks (such
as pandemics, armed conflict, climate-related issues and inflation)
and our ability to negotiate new contracts; risks related to our
industry such as competition and our ability to develop and expand
our services, to penetrate new markets, and to protect our
intellectual property rights; risks related to our business such as
risks associated with our growth strategy, including the
integration of new operations, financial and operational risks
inherent in worldwide operations, foreign exchange risks, income
tax laws and other tax programs, the termination, modification,
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favourable contractual terms, to deliver our services and to
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without limitation, our commitment to net-zero carbon emissions by
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attendant to cybersecurity breaches and other incidents, and
financial risks such as liquidity needs and requirements,
maintenance of financial ratios, interest rate fluctuations and the
discontinuation of major interest rate benchmarks and changes in
creditworthiness and credit ratings; as well as other risks
identified or incorporated by reference in this press release, in
CGI's annual and quarterly MD&A and in other documents that we
make public, including our filings with the Canadian Securities
Administrators (on SEDAR+ at www.sedarplus.ca) and the U.S.
Securities and Exchange Commission (on EDGAR at www.sec.gov).
Unless otherwise stated, the forward-looking information and
statements contained in this press release are made as of the date
hereof and CGI disclaims any intention or obligation to publicly
update or revise any forward-looking information or forward-looking
statements, whether as a result of new information, future events
or otherwise, except as required by applicable law. While we
believe that our assumptions on which these forward-looking
information and forward-looking statements are based were
reasonable as at the date of this press release, readers are
cautioned not to place undue reliance on these forward-looking
information or statements. Furthermore, readers are reminded that
forward-looking information and statements are presented for the
sole purpose of assisting investors and others in understanding our
objectives, strategic priorities and business outlook as well as
our anticipated operating environment. Readers are cautioned that
such information may not be appropriate for other purposes. Further
information on the risks that could cause our actual results to
differ significantly from our current expectations may be found in
the section titled Risk Environment of CGI's annual and
quarterly MD&A, which is incorporated by reference in this
cautionary statement. We also caution readers that the
above-mentioned risks and the risks disclosed in CGI's annual and
quarterly MD&A and other documents and filings are not the only
ones that could affect us. Additional risks and uncertainties not
currently known to us or that we currently deem to be immaterial
could also have a material adverse effect on our financial
position, financial performance, cash flows, business or
reputation.
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SOURCE CGI Inc.