Calix Releases Cloud and Network Advancements for the Broadband Industry’s Only End-to-End Platform, Further Simplifying Operations for Broadband Providers
21 Februar 2024 - 8:00PM
Business Wire
Latest advancements for the Calix Broadband
Platform give broadband providers deeper network health insights,
real-time outage notifications, and enhanced connectivity that
simplifies their business while easily maintaining highly
efficient, green networks
Calix, Inc. (NYSE: CALX) today announced enhancements to the
Calix Broadband Platform that further enable broadband service
providers (BSPs) to simplify their operations and run incredibly
efficient broadband businesses. The Calix Platform (Calix Cloud®,
Intelligent Access™, and Unlimited Subscriber™) enables BSPs to
enhance and strengthen their operations, lower expenses, and run
greener networks to sustain their business long into the future.
With the latest updates to the industry’s only end-to-end broadband
platform, BSPs of any size can now improve network health, leverage
real-time outage notifications, and enhance connectivity to Calix
SmartLife™ managed services, all while maintaining highly
efficient, green networks with double-density PON technology.
The latest updates to the Calix Platform now enable BSPs to
become more operationally efficient and streamline connectivity
within the communities they serve, including:
- Improved operations with network health insights and
real-time outage notifications. Enhancements to Calix Cloud
enable operations teams to prioritize critical issues with improved
outage detection, deeper insights, and customized, real-time
alerts. This helps quickly detect and identify the cause, scale,
and scope of service interruptions. Combined with network health
metrics now available on a single dashboard, teams can quickly
assess network issues and subscriber impacts for proactive network
monitoring—with a single click. New updates also simplify inventory
management, allowing teams to quickly identify devices specific to
Calix SmartTown™ and Calix SmartBiz™, to keep systems up to date
with the latest software and applications.
- Enhanced connectivity and control for SmartLife managed
services. Updates to Calix Cloud arm customer support teams
with a secondary Ethernet WAN connection for their small business
customers using SmartBiz, adding more resilience for critical
systems. Together with new capabilities that offer time limit
controls for staff on the network to improve productivity, BSPs can
expand their addressable small business customer opportunities.
Meanwhile, customer support teams serving residential subscribers
with Calix SmartHome™ can leverage Calix Cloud to simplify adoption
of BSP-branded versions of the CommandIQ® mobile app by
emailing download links directly to subscribers.
- Reduced total cost of ownership, including long-term power
consumption with double-density PON technology for Intelligent
Access. New double-density GPON optics and Calix Platform
support for existing line cards enable BSPs to lower OPEX, reduce
power consumption by up to 50 percent, and help further their
sustainability initiatives. Double-density GPON and the previously
supported, industry-first double-density XGS-PON technology enable
the most cost-effective path toward network modernization.
“The Calix Platform has fundamentally changed how our team
operates,” said Josh Rice, network operations center supervisor at
Tipmont. “On day one with Calix Cloud, we had instant visibility to
service disruptions and outages and were able to proactively
troubleshoot issues for our members. As network operators, our
lives are made easier with each new advancement to the platform,
which is helping assure our members that we do what we say we’re
going to do. With Calix innovation, we are rapidly transforming how
we deliver value-added broadband services. Eliminating frustration
and headaches for our members is resulting in great feedback and a
+92 Net Promoter Score℠ (NPS®) that we’re continually
improving.”
“Every quarter we introduce new advancements for our platform so
we can continue enabling BSPs to build stronger networks and
improve the delivery of managed services,” said Shane Eleniak,
chief product officer at Calix. “This is making them more
competitive, lowering operational costs and energy consumption, and
redefining the subscriber experience. Improvements to Calix Cloud
give BSPs better visibility into the network before they
act—reducing avoidable disruptions and enabling the adoption of a
proactive mindset. Because of these innovations on the Calix
Platform, small teams are unlocking new levels of productivity that
were once impossible to achieve.”
Learn how innovations to the Calix Broadband Platform enable
BSPs to become more efficient and simplify their networks.
About Calix
Calix, Inc. (NYSE: CALX)—Broadband service providers of all
sizes leverage the Calix platform and teams to simplify their
business and excite their subscribers to grow the value of their
business and for their communities for generations. The
democratizing power of the platform and portfolio of managed
services enables them to operate efficiently, acquire subscribers,
and deliver exceptional experiences. Calix is dedicated to driving
continuous improvement in partnership with our growing ecosystem to
support the transformation of our customers and their
communities.
This press release contains forward-looking statements that are
based upon management’s current expectations and are inherently
uncertain. Forward-looking statements are based upon information
available to us as of the date of this release, and we assume no
obligation to revise or update any such forward-looking statement
to reflect any event or circumstance after the date of this
release, except as required by law. Actual results and the timing
of events could differ materially from current expectations based
on risks and uncertainties affecting Calix’s business. The reader
is cautioned not to rely on the forward-looking statements
contained in this press release. Additional information on
potential factors that could affect Calix’s results and other risks
and uncertainties are detailed in its quarterly reports on Form
10-Q and Annual Report on Form 10-K filed with the SEC and
available at www.sec.gov.
Calix and the Calix logo are trademarks or registered trademarks
of Calix and/or its affiliates in the U.S. and other countries. A
listing of Calix’s trademarks can be found at
https://www.calix.com/pages/trademarks.html. Third-party trademarks
mentioned are the property of their respective owners.
Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons
are registered trademarks of Bain & Company, Inc., Satmetrix
Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net
Promoter System℠ are service marks of Bain & Company, Inc.,
Satmetrix Systems, Inc., and Fred Reichheld.
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version on businesswire.com: https://www.businesswire.com/news/home/20240221230418/en/
Press Inquiries: Zach Burger 669-369-1991
zach.burger@calix.com
Investor Inquiries: Jim Fanucchi
investorrelations@calix.com
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