US Airways Announces Travel Tips for Merger With America West
26 September 2005 - 3:02PM
PR Newswire (US)
PHOENIX, Sept. 26 /PRNewswire-FirstCall/ -- US Airways Group, Inc.
today announced the following tips to make travel smooth for
customers in the days immediately following the merger between
America West (NYSE:AWA) and US Airways (OTC:UAIRQ) (BULLETIN BOARD:
UAIRQ) . * Customers should continue to book directly with US
Airways or America West as they did before the merger. The
airlines' web sites, http://www.americawest.com/ and
http://www.usairways.com/, will operate separately in the short
term, as will the two airlines' reservations systems. * Customers
should check their e-ticket or paper ticket, which will indicate
which airline operates their flight. Check in with that airline,
even if you are flying from an airport served by both America West
and US Airways. Airport signage will be in place to direct
customers. * For e-tickets, customers can make changes online at
the web site from which they bought the tickets. They can also call
the airline's reservations center (call the airline listed as the
operating carrier on the ticket). * Miles from both programs earned
both before and after the merger will be honored. For those
customers with a membership in both programs, unused miles will be
automatically combined in early 2006 under the new Dividend Miles
program. * Members will be able to accrue and redeem miles under
either program. To redeem miles, Dividend Miles members must do so
through US Airways, FlightFund members through America West. *
Members will be able redeem mileage across either network beginning
in October, and all frequent flyer features will be consolidated
under one program early next year. * In the short term, customers
who desire to check-in online should use the Web site of the
airline from which they purchased their ticket. * Customers should
continue to use the self-service kiosks that match the airline from
which they purchased tickets. Customers can expect additional
updates as later phases of the merger, including code-sharing, are
implemented. US Airways and America West have joined together to
create the fifth largest domestic airline employing nearly 38,000
aviation professionals. US Airways, US Airways Shuttle and the US
Airways Express operate approximately 4,000 flights per day and
serve more than 225 communities in the U.S., Canada, Europe, the
Caribbean and Latin America. This press release and additional
information on US Airways can be accessed at
http://www.usairways.com/ or http://www.americawest.com/. US
Airways is a member of the Star Alliance, which was established in
1997 as the first truly global airline alliance to offer customers
global reach and a smooth travel experience. The other members are
Air Canada, Air New Zealand, ANA, Asiana Airlines, Austrian, bmi,
LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Singapore
Airlines, Spanair, TAP Portugal, Thai Airways International, United
and VARIG Brazilian Airlines. South African Airways and SWISS will
be integrated during the course of the next 12 months. Overall, the
member carriers offer more than 15,000 daily flights to 795
destinations in 139 countries. DATASOURCE: America West Airlines
CONTACT: US Airways Media Relations, +1-480-693-5729 Web site:
http://www.americawest.com/ http://www.usairways.com/
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