Nebraska Wins Two Coveted Government Experience Awards
13 September 2018 - 2:00PM
Business Wire
The State of Nebraska was named a winner in the Center for
Digital Government’s Government Experience Awards. Winners were
announced yesterday, recognizing excellence in digital
government. Nebraska was named a winner of two awards, a
Finalist of the Overall State Government Experience Award for the
State Website, and the Nebraska State Patrol (NSP) won a Project
Experience Award for the Concealed Handgun Permits (CHP) online
application.
The awards recognize the achievements and best practices of
states, cities and counties that have gone to the web and beyond to
radically improve the experience of government and push the
boundaries of how citizen services are delivered. Top government
jurisdictions, agencies and departments will be honored at an
awards event in Austin, Texas on September 28, 2018.
The NSP Concealed Handgun Permit application allows users
to renew, update, or replace a handgun permit online. The key
benefit of the application is the time save by both the user and
the State Patrol. The NSP saves approximately 35 minutes per
application, equaling 610 hours of savings in 2017, and 4,700 hours
projected for 2018.
Permit holders also save time because they’re no longer required
to travel to one of the six State Patrol offices to complete these
tasks, including actively deployed service members for actively
deployed service members and frequent travelers who would need to
renew in person within the confines of their renewal period.
Staggering adoption was seen in the first three months, 72% of
renewals were issued using the online system out of the current
61,515 active holders. To ensure security protocols, CHP uses
cross-agency license/permit validation between the Department of
Motor Vehicles and NSP.
“This online process is helping the Nebraska State Patrol better
serve Nebraskans,” said Jeff Avey, Acting Director, Nebraska State
Patrol Criminal Identification Division. “It has been very
efficient and effective, and we are honored to have it recognized.
Our partnership with Nebraska Interactive has been instrumental in
creating the new online infrastructure that makes this option
available for CHP holders in the state. This could not have been
done without dedication, hard work, and collaboration.”
The application was developed by Nebraska Interactive, LLC, in
partnership with the Nebraska State Patrol and the Department of
Motor Vehicles. Nebraska Interactive manages Nebraska.gov and
provides online services for Nebraska state agencies.
“Citizen expectations are constantly elevated by their daily
interactions with the technology of the day,” said Brent Hoffman,
General Manager of Nebraska Interactive. “Collaborating with our
state partners is how we drive innovation into government for the
citizens and businesses in our state. The State website is no
longer the only experience Nebraskans use. They insist on online
applications, payment processing and a mobile environment. We need
to be prepared on platforms. The awards are testimony to our
successful execution of our goals. We are proud of the Nebraska
State website and we couldn’t be happier.”
About Nebraska.gov
Nebraska.gov (http://www.Nebraska.gov) is managed by Nebraska
Interactive, LLC., part of eGovernment firm NIC’s (NASDAQ: EGOV)
family of companies. Nebraska Interactive works with state agencies
to enable them to conduct state business online and improve public
access to government information and is contracted by the Nebraska
State Records Board to provide online services for Nebraska
government agencies.
Users can find out more about online Government services in
Nebraska through:
Twitter: http://twitter.com/nebraskagov
Facebook: https://www.facebook.com/nebraska.gov
About NIC
NIC Inc. (Nasdaq: EGOV) is the nation’s premier provider of
innovative digital government solutions and secure payment
processing, which help make government interactions more accessible
for everyone through technology. The family of NIC companies has
developed a library of more than 13,000 digital government services
for more than 6,000 federal, state, and local government agencies.
Among these solutions is the ground-breaking personal assistant for
government, Gov2Go, delivering citizens personalized reminders and
a single platform for all government interactions. More information
is available at www.egov.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20180913005130/en/
Nebraska.govCarmen Easley, 402-471-2154Director of
Marketing and Operationscarmen.easley@egov.comorCody Thomas,
402-479-4985NSP Public Relations
Directorcody.thomas@nebraska.gov
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