8x8 Recognized by Constellation Research, G2,
and CX Today for Innovation in 8x8 Contact Center and 8x8 Work,
Employee and Customer Experiences, and Usability Across Market
Segments
8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact
center and unified communications platform provider, today
announced it continues to be recognized in prominent industry
awards, including recent recognitions from Constellation Research,
G2, and CX Today.
2024 Constellation ShortList™ Contact Center as a Service
(CCaaS)
8x8 Contact Center was recognized in the 2024 Constellation
ShortList for Contact Center as a Service (CCaaS). For this list,
Constellation Research evaluates more than 21 solutions categorized
in this market. This Constellation ShortList is determined by
client inquiries, partner conversations, customer references,
vendor selection projects, market share, and internal research.
2024 Constellation ShortList™ Unified Communications as a
Service (UCaaS)
8x8 Work was recognized in the 2024 Constellation ShortList for
Unified Communications as a Service (UCaaS). Constellation Research
evaluates around 25 solutions categorized in this market. This
Constellation ShortList is determined by client inquiries, partner
conversations, customer references, vendor selection projects,
market share, and internal research.
G2 Winter 2024 Awards
8x8 was recognized with 38 badges in the G2 Winter 2024 Awards,
including in the categories of High Performer Enterprise and High
Performer Mid-Market, Momentum Leader, Leader in Enterprise,
Mid-Market, and Small Business, and Easiest to Use Mid-Market,
among others. The acknowledgments from G2 are based on responses
from real use cases for each question in the Winter 2024 Index for
Webinar and Report for Webinar G2 review form.
G2 2024 Best Software Awards
8x8 was a winner in G2’s 2024 Best Software Awards in the
categories of Customer Service Products and Collaboration and
Productivity Products. To determine the winners, G2 evaluates
hundreds of software companies and products recognized across 34
different lists, ranked according to G2’s verified user reviews and
publicly available market presence data.
CX Awards 2024
8x8 received highly commended recognition in CX Today’s CX
Awards 2024 in the categories of Best Mid-Market Contact Center
Platform and Most Innovative Product. A panel of judges determine
the winners by assessing applicants across each category by
evaluating their ability to innovate, ability to execute, and
ability to improve experience.
CRN’s 2024 Channel Chiefs
8x8’s Michael Quince, VP, North America Channel Sales, was
selected for CRN’s list of 2024 Channel Chiefs. The Channel Chiefs
list identifies the channel executives who consistently defend,
promote, and execute effective channel partner programs and
strategies. CRN editors determine who makes the list based on each
individual’s track record of channel accomplishments, standing in
the industry, dedication to the partner community, and plans for
driving future business innovation and channel growth.
CRN’s 2024 Regional Channel Chiefs
8x8’s Emily Masterton, Director of EMEA Channel Sales, has been
named one of CRN’s Regional Channel Chiefs in 2024 in EMEA. CRN’s
Channel Chiefs list is an annual accolade listing the most
impactful and well-respected channel leaders within vendor firms,
with 2024 being the first year to include a list honoring the
channel leaders of EMEA and APAC.
“As organizational needs and expectations change, we are always
looking for new ways to deliver the solutions needed to drive
business growth and provide exceptional customer and employee
experiences,” said Hunter Middleton, Chief Product Officer at 8x8,
Inc. “Being recognized for these efforts is an honor and a
motivator for us to continue innovating, improving, and delivering
what our customers need when they need it.”
8x8 Contact Center and 8x8 Work are delivered through 8x8’s
integrated cloud contact center and unified communications
platform, which includes cloud contact center, business phone,
video meetings, team chat, and SMS capabilities. The platform is a
resilient, secure, and compliant platform, offering the highest
levels of reliability with a financially backed, platform-wide
99.999 percent uptime SLA across an integrated cloud UCaaS and
CCaaS solution.
About 8x8 Inc.
8x8, Inc. (NASDAQ: EGHT) is transforming the future of business
communications as a leading Software as a Service provider of 8x8
XCaaS™ (Experience Communications as a Service™), an integrated
contact center, voice communications, video, chat, and SMS solution
built on one global cloud communications platform. 8x8 uniquely
eliminates the silos between Unified Communications as a Service
(UCaaS) and Contact Center as a Service (CCaaS) to power the
communications requirements of all employees globally as they work
together to deliver differentiated customer experiences. For
additional information, visit www.8x8.com, or follow 8x8 on
LinkedIn, X and Facebook.
8x8®, 8x8 XCaaS™, Experience Communications as a Service™ are
trademarks of 8x8, Inc.
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version on businesswire.com: https://www.businesswire.com/news/home/20240319393588/en/
8x8, Inc. Contacts:
Media: PR@8x8.com
Investor Relations: Investor.Relations@8x8.com
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