Ariba Ranked Among World’s Best in Customer Support
18 Juni 2009 - 2:30PM
Business Wire
When it comes to customer support, Ariba, Inc. (Nasdaq: ARBA),
the leading spend management solutions provider, ranks among the
world�s best. The company today announced that it has been named
one of the "Ten Best Web Support Sites� by The Association of
Support Professionals (ASP).
"Despite relatively limited resources, a growing number of
smaller technology companies like Ariba have figured out how to
deliver an online support experience that competes successfully
against some of the biggest players in the support world,� says ASP
executive director Jeffrey Tarter. �And that's a delightful trend
to watch."
Ariba was selected as part of the organization�s twelfth-annual
competition by a panel of judges with expertise in Web support
design and implementation on the basis of the following
criteria:
- Overall usability, design, and
navigation
- Knowledgebase and search
implementation
- Interactive features
- Customer experience
- The major site development
challenge
Among the other companies recognized as part of the awards: EMC
Corp., Hewlett Packard (consumer), Juniper Networks, Mentor
Graphics, Novell, Verizon, Articulate, Blackbaud, and TriZetto.
�Ariba is deeply committed to creating positive experiences for
its customers because at the end of the day, if our customers don�t
succeed, neither do we,� said Dan Russi, Vice President, Customer
Services, Ariba. �Our online support site is uniquely designed to
provide our customers around the world with the support they need
when they need it to maximize their use of our solutions and
achieve their most strategic business goals. We are pleased to be
recognized by ASP for our efforts and ranked in such good
company.�
About Ariba, Inc.
Ariba, Inc. is the leading provider of on-demand spend
management solutions. Our mission is to transform the way companies
of all sizes, across all industries, and geographies operate by
delivering technology, service, and network solutions that enable
them to holistically source, contract, procure, pay, manage, and
analyze their spend and supplier relationships. Delivered on
demand, our enterprise-class offerings empower companies to achieve
greater control of their spend and drive continuous improvements in
financial and supply chain performance. More than 1,000 companies,
including more than half of the companies on the Fortune 100, use
Ariba solutions to manage their spend from sourcing and orders
through invoicing and payment. For more information, visit
www.ariba.com.
Copyright � 1996 � 2009 Ariba, Inc.
Ariba, the Ariba logo, AribaLIVE, SupplyWatch, Ariba.com,
Ariba.com Network and Ariba Spend Management. Find it. Get it. Keep
it. are registered trademarks of Ariba, Inc. Ariba Spend
Management, Ariba. This is Spend Management, Ariba Solutions
Delivery, Ariba Analysis, Ariba Buyer, Ariba Category Management,
Ariba Category Procurement, Ariba Contract Compliance, Ariba
Contracts, Ariba Contract Management, Ariba Contract Workbench,
Ariba Data Enrichment, Ariba eForms, Ariba Invoice, Ariba Payment,
Ariba Sourcing, Ariba Spend Visibility, Ariba Travel and Expense,
Ariba Procure-to-Pay, Ariba Workforce, Ariba Supplier Network,
Ariba Supplier Connectivity, Ariba Supplier Performance Management,
Ariba Content Procurement, Ariba PunchOut, Ariba QuickSource,
PO-Flip, Ariba Spend Management Knowledge Base, Ariba Ready, Ariba
Supply Lines, Ariba Supply Manager, Ariba LIVE, It�s Time for Spend
Management and Supplier Lifecycle Management are trademarks or
service marks of Ariba, Inc. All other brand or product names may
be trademarks or registered trademarks of their respective
companies or organizations in the United States and/or other
countries.
Ariba Safe Harbor
Safe Harbor Statement under the Private Securities Litigation
Reform Act 1995: Information and announcements in this release
involve Ariba's expectations, beliefs, hopes, plans, intentions or
strategies regarding the future and are forward-looking statements
that involve risks and uncertainties. All forward-looking
statements included in this release are based upon information
available to Ariba as of the date of the release, and we assume no
obligation to update any such forward-looking statements. These
statements are not guarantees of future performance and actual
results could differ materially from our current expectations.
Factors that could cause or contribute to Ariba's operating and
financial results to differ materially from current expectations
include, but are not limited to: the impact of the credit crises on
Ariba�s results of operations and financial condition; delays in
development or shipment of new versions of Ariba's products and
services; lack of market acceptance of Ariba's existing or future
products or services; inability to continue to develop competitive
new products and services on a timely basis; introduction of new
products or services by major competitors; the ability to attract
and retain qualified employees; difficulties in assimilating
acquired companies, long and unpredictable sales cycles and the
deferrals of anticipated orders; declining economic conditions,
including the impact of a recession; inability to control costs;
changes in the company's pricing or compensation policies;
significant fluctuations in our stock price; the outcome of and
costs associated with pending or potential future regulatory or
legal proceedings; the impact of our acquisitions, including the
disruption or loss of customer, business partner, supplier or
employee relationships; and the level of costs and expenses
incurred by Ariba as a result of such transactions. Factors and
risks associated with its business, including a number of the
factors and risks described above, are discussed in Ariba's Form
10-Q filed with the SEC on May 6, 2009.
Ariba (NASDAQ:ARBA)
Historical Stock Chart
Von Jun 2024 bis Jul 2024
Ariba (NASDAQ:ARBA)
Historical Stock Chart
Von Jul 2023 bis Jul 2024