TIDMVZC 
 
Verizon Reports Sustained Customer Growth and Migration to 4G in 4Q, With 
             Margins Expected to Return to Historical Levels in 1Q 
 
NEW YORK, Jan. 6, 2015 -- Verizon Communications Inc. (NYSE, Nasdaq: VZ) 
announced today that wireless customer growth remained strong throughout 
fourth-quarter 2014. 
 
Verizon reported sustained, strong customer demand for 4G smartphones and 
tablets, as the company drove retail postpaid gross additions that were higher 
both sequentially and year over year. Customer phone upgrades approached 10 
percent, higher than the 9.5 percent previously expected, as upgrade volumes 
trended higher as December progressed. 
 
Verizon expects first-quarter 2015 wireless margins to return to historical 
levels. As previously announced, the company will report that the 
fourth-quarter impacts of strong customer volumes, together with its 
promotional offers, put short-term pressure on its wireless segment EBITDA and 
EBITDA service margin (non-GAAP, based on earnings before interest, taxes, 
depreciation and amortization). 
 
In fourth-quarter 2014, Verizon maintained a disciplined market approach 
focused on high-quality customers. Churn was elevated both sequentially and 
year over year as a result of the highly competitive quarter. The company also 
focused on accelerating upgrades of high-quality customers to 4G smartphones on 
its More Everything shared data plans on the nation's most reliable 4G LTE 
wireless network. 
 
In wireline, the company reiterated its commitment to achieve full-year 
expansion of the wireline segment EBITDA margin (non-GAAP). 
 
Verizon will report fourth-quarter 2014 results on Jan. 22. 
 
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a 
global leader in delivering broadband and other wireless and wireline 
communications services to consumer, business, government and wholesale 
customers. Verizon Wireless operates America's most reliable wireless network, 
with more than 106 million retail connections nationwide. Verizon also provides 
converged communications, information and entertainment services over America's 
most advanced fiber-optic network, and delivers integrated business solutions 
to customers in more than 150 countries. A Dow 30 company with more than $120 
billion in 2013 revenues, Verizon employs a diverse workforce of 178,500. For 
more information, visit www.verizon.com/news/ . 
 
VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive speeches and 
biographies, media contacts and other information are available at Verizon's 
online News Center at www.verizon.com/news/ . The news releases are available 
through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/ . 
 
Forward-Looking Statements 
 
In this communication we have made forward-looking statements. These statements 
are based on our estimates and assumptions and are subject to risks and 
uncertainties. Forward-looking statements include the information concerning 
our possible or assumed future results of operations. Forward-looking 
statements also include those preceded or followed by the words "anticipates," 
"believes," "estimates," "hopes" or similar expressions. For those statements, 
we claim the protection of the safe harbor for forward-looking statements 
contained in the Private Securities Litigation Reform Act of 1995. The 
following important factors, along with those discussed in our filings with the 
Securities and Exchange Commission (the "SEC"), could affect future results and 
could cause those results to differ materially from those expressed in the 
forward-looking statements: the ability to realize the expected benefits of our 
transaction with Vodafone in the timeframe expected or at all; an adverse 
change in the ratings afforded our debt securities by nationally accredited 
ratings organizations or adverse conditions in the credit markets affecting the 
cost, including interest rates, and/or availability of further financing; 
significantly increased levels of indebtedness as a result of the Vodafone 
transaction; changes in tax laws or treaties, or in their interpretation; 
adverse conditions in the U.S. and international economies; material adverse 
changes in labor matters, including labor negotiations, and any resulting 
financial and/or operational impact; material changes in technology or 
technology substitution; disruption of our key suppliers' provisioning of 
products or services; changes in the regulatory environment in which we 
operate, including any increase in restrictions on our ability to operate our 
networks; breaches of network or information technology security, natural 
disasters, terrorist attacks or acts of war or significant litigation and any 
resulting financial impact not covered by insurance; the effects of competition 
in the markets in which we operate; changes in accounting assumptions that 
regulatory agencies, including the SEC, may require or that result from changes 
in the accounting rules or their application, which could result in an impact 
on earnings; significant increases in benefit plan costs or lower investment 
returns on plan assets; and the inability to implement our business strategies. 
 
 
 
CONTACT: Bob Varettoni, +1-908-559-6388, robert.a.varettoni@verizon.com 
 
 
 
END 
 

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