Hostopia Solves Mass Email Migration Problems With SNAP
09 November 2009 - 9:32PM
PR Newswire (US)
Innovative new technology helps service providers move email users
to new platform with minimal churn SHOREVIEW, Minn., Nov. 9
/PRNewswire-FirstCall/ -- Hostopia, a business unit of Deluxe
Corporation (NYSE:DLX), announced today that it has successfully
developed and deployed SNAP, a new technology that helps migrate
email users without the risks of service interruption, email
content errors and the end-user churn that can result from these
problems. "We've named our new migration system 'SNAP'. It easily
and consistently solves well-known problems affecting service
providers who want to move email users to a new platform," said
Dirk Bhagat, Chief Technology Officer, Hostopia. "Many providers
are reluctant to upgrade their email systems knowing that users who
are migrated are likely to experience email problems such as
duplicate entries in their inbox, read emails re-appearing as
unread and old emails reappearing with new dates. These and other
problems lead to increased support call volumes and end-user
churn." Hostopia's SNAP technology uses real-time content mirroring
in parallel with the users' current email system to copy email
content in a way that eliminates service issues. SNAP switches the
user to the new platform only when all of the information is
synchronized, creating a smooth transition with no interruption of
service. Aplus.net, one of North America's largest web hosting
providers is currently using Hostopia's SNAP technology to support
a large email migration. "We are mid-way through migrating 380,000
email and 80,000 web hosting users to Hostopia's platform," said
Ryan Elledge, Aplus.net COO. "We were very concerned about the
end-user impact of the planned migration. Hostopia's specialized
migration team and their innovative SNAP technology are proving to
us that email users can be seamlessly upgraded to Hostopia's
platform without service degradation. It helped make our decision
in favor of Hostopia." About Deluxe Corporation Deluxe Corporation
is a growth engine for small businesses and financial institutions.
Through its industry-leading businesses and brands, the Company
helps small businesses and financial institutions attract and
retain customers. The Company employs a multi-channel strategy to
provide a suite of lifecycle driven solutions to its customers. In
addition to its personalized printed products, the Company offers a
growing suite of business services, including logo design, payroll,
web design and hosting, business networking and other web-based
services to help small business grow. In the financial services
industry, Deluxe sells check programs and fraud prevention,
customer loyalty and retention programs to help banks build lasting
relationships and grow core deposits. The Company also sells
personalized checks, accessories, stored value gift cards and other
services directly to consumers. For more information about Deluxe,
visit http://www.deluxe.com/. About Hostopia Hostopia is a leading
provider of web services that enable small- and medium-sized
businesses to establish and maintain an Internet presence. The
company's customers are communication services providers, including
telecommunication carriers, cable companies, Internet service
providers, domain registrars, and web hosting service providers.
Hostopia's customers purchase their web services on a wholesale
basis and resell these services under their own brands to small-
and medium-sized businesses. The company provides customers with
the technology, infrastructure, and support services to enable them
to offer web services, while saving them research and development
as well as capital and operating costs typically associated with
the design, development, and delivery of web services. Nexthaus,
Hostopia's wireless mobility technology unit, is a global leader in
data and device synchronization and has developed
industry-recognized SyncML solutions that feature wireless
interoperability between PC's, handheld devices and mobile phones.
For more information, visit http://www.hostopia.com/ and
http://www.nexthaus.com/. DATASOURCE: Deluxe Corporation CONTACT:
Nicki Gibbs of Beehive PR, +1-651-789-2234, for Deluxe Corporation
Web Site: http://www.deluxe.com/ http://www.hostopia.com/
http://www.nexthaus.com/
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