Receiving top client-driven evaluation scores
across account management, service delivery quality, application
services and digital transformation, EPAM has positioned itself as
a top IT service provider in the Swiss market
NEWTOWN,
Pa., Sept. 24, 2024 /PRNewswire/ -- To
achieve agility, innovation and cost efficiency, organizations are
increasingly turning to strategic partnerships with specialized
external IT vendors to boost competitiveness and growth. EPAM
Systems, Inc. (NYSE: EPAM), a leading digital transformation
services and product engineering company, today announced it has
been named a Top IT Sourcing Vendor in Switzerland, achieving high customer
satisfaction ratings across multiple evaluation criteria by
Whitelane Research, an independent organization focused on IT
sourcing research across Europe.
This marks the fourth consecutive year that EPAM has been
recognized as a top IT sourcing vendor in Switzerland, having previously achieved this
distinction in 2021, 2022 and 2023.
"We're honored to be recognized by our clients as a
top-performing IT sourcing vendor in the 2024 Whitelane Research IT
Sourcing Survey for Switzerland,"
said Enver Amdiy, SVP, Co-Head of EU
Business at EPAM. "We extend our heartfelt gratitude to
our clients for their continued trust, which has been crucial in
achieving these top satisfaction ratings. Our clients' confidence
drives us to uphold our commitment to client-focused account
management and service delivery excellence, as we work hard to
support their transformative innovation journeys."
In the 2024 Swiss IT Sourcing Study by Whitelane Research, more
than 150 CIOs from the top IT spending organizations evaluated more
than 400 unique IT sourcing relationships based on key performance
indicators and by IT domain, delivering one of the most
representative voice-of-the-customer reports on the outsourcing
market in Switzerland. Survey
respondents evaluated 19 IT service providers across various
performance categories, with EPAM achieving exceptional
performer in application services and general satisfaction and
excellent ratings in the following categories:
- Account Management Quality: EPAM received a rating
of 87%
- Application services: EPAM received a rating of
85%
- Service Delivery Quality: EPAM received a rating of
84%
- General Satisfaction: EPAM received a rating of
83%
- Digital transformation: EPAM received a rating of
80%
"EPAM's performance in the 2024 Swiss IT Sourcing Study
demonstrates its strong position as a reliable IT service provider,
particularly excelling in application services and digital
transformation," said Alex van den
Bergh, Head of Research, Europe at Whitelane Research. "With
exceptional client ratings in account management and service
delivery quality and recognition as a top choice for future
business, EPAM validates its strong commitment to client
satisfaction and excellence in operational execution, solidifying
the Company's position as a leading partner in the competitive
Swiss IT sourcing market."
Recognized by clients across Europe for its excellent customer
satisfaction, EPAM supports its clients in scaling and transforming
their businesses with advanced strategy, advisory, consulting and
design expertise. This recent acknowledgment underscores EPAM's
ongoing commitment to delivering leading-edge digital
transformation services, application services, and engineering
solutions tailored to clients evolving needs in the Swiss
market.
Recent customer-led recognitions by Whitelane Research have
underscored EPAM's performance as a highly competitive IT sourcing
vendor across various European markets:
- In June 2024, EPAM was recognized as a top IT sourcing
vendor in the UK.
- In April 2024, EPAM was named a top IT sourcing vendor in
the Nordics.
- In March 2024, EPAM was recognized as a top IT sourcing
vendor in the Netherlands.
- In February 2024, EPAM received recognition from Whitelane
Research as a top IT sourcing vendor in Europe.
- In December 2023, EPAM was named
a top IT sourcing vendor by Whitelane Research
in Germany.
To see the full survey results,
visit: whitelane.com/switzerland-2024
About EPAM Systems
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used
its software engineering expertise to become a leading global
provider of digital engineering, cloud and AI-enabled
transformation services, and a leading business and experience
consulting partner for global enterprises and ambitious startups.
We address our clients' transformation challenges by focusing EPAM
Continuum's integrated strategy, experience and technology
consulting with our 30+ years of engineering execution to speed our
clients' time to market and drive greater value from their
innovations and digital investments.
We make GenAI real with our AI LLM orchestration, testing
and engineering solutions, EPAM DIAL, EPAM
EliteA™ and EPAM AI/RUN™,
respectively.
We deliver globally but engage locally with our expert teams of
consultants, architects, designers and engineers, making the future
real for our clients, our partners, and our people around the
world. We believe the right solutions are the ones that improve
people's lives and fuel competitive advantage for our clients
across diverse industries. Our thinking comes to life in the
experiences, products and platforms we design and bring to
market.
Added to the S&P 500 and the Forbes Global 2000 in 2021 and
recognized by Glassdoor and Newsweek as a Top 100 Best Workplace,
our multidisciplinary teams serve customers across six continents.
We are proud to be among the top 15 companies in Information
Technology Services in the Fortune 1000 and to be recognized as a
leader in the IDC MarketScapes for Worldwide Experience Build
Services, Worldwide Experience Design Services and Worldwide
Software Engineering Services as well as a leader in the 2024
Gartner® Magic Quadrant™ for Custom Software Development Services,
Worldwide.*
Learn more at www.epam.com and follow us
on LinkedIn.
* Gartner does not endorse any vendor, product or service
depicted in its research publications, and does not advise
technology users to select only those vendors with the highest
ratings or other designation. Gartner research publications consist
of the opinions of Gartner's research organization and should
not be construed as statements of fact. Gartner disclaims all
warranties, expressed or implied, with respect to this research,
including any warranties of merchantability or fitness for a
particular purpose.
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SOURCE EPAM Systems, Inc.