Arrow Electronics Introduces IT Distribution’s First AI Companion to Supercharge Cloud Business Management
20 März 2024 - 2:00PM
Business Wire
ArrowSphere Assistant boosts channel partners’ performance and
efficiency to help drive cloud revenue growth
Global technology solutions provider Arrow Electronics, Inc.
(NYSE:ARW) announced today that it has launched an initial release
of ArrowSphere Assistant, an AI-powered cloud business companion
built to unearth new business opportunities, increase efficiencies
and discover new revenue potential for channel partners managing
their cloud business through ArrowSphere Cloud.
Powered by Microsoft Azure AI, ArrowSphere Assistant streamlines
workflows, enabling channel partners to make informed decisions
faster, act promptly and offer better cloud service delivery to
their customers. With just a few interactions, users can find and
understand the most important areas in which to focus on their
day-to-day cloud interactions. ArrowSphere Assistant helps generate
detailed reports, get recommendations, create communications based
on findings, and turn untapped business insights into new business
opportunities and reclaimed time at work.
“We’re providing a tool that can reshape how our channel
partners comprehend and manage their cloud business and those of
their customers,” said Eric Gourmelen, vice president and CTO of
ArrowSphere at Arrow. “ArrowSphere Assistant capitalizes on the
power of generative AI technology combined with the robust business
data in ArrowSphere Cloud, to provide unprecedented quality of
answers to channel partner inquiries.”
ArrowSphere Assistant empowers channel partners with deeper data
and visual aids in numerous areas, making cloud management faster,
better informed, and more efficient, at scale. These include:
Business operations – Discover new business
opportunities by viewing daily business updates with guided hot
spots for additional focus, and where to gain additional cloud
efficiencies.
Security operations – Paired with the
ArrowSphere Cloud security dashboard, ArrowSphere Assistant can
provide actionable security intelligence on security postures in
minutes, including remediation recommendations.
Financial operations – Consolidate
consumption figures, break down billing statements and view
calculation explanation. ArrowSphere Assistant helps analyze
current subscription conditions and any discrepancies to produce a
clear revenue forecast and new attractive pricing recommendations,
if needed.
Arrow worked closely with Microsoft to adapt the tool’s
underlying technology at scale to address channel partners’
toughest business challenges. Early feedback indicates ArrowSphere
Assistant will have a big impact on partner performance and
profitability.
“Arrow continues to demonstrate leadership by creating
innovative distribution offerings to enable their partners to
achieve business excellence and deliver customer success,” said
Microsoft Chief Partner Officer and CVP Nicole Dezen. “The
AI-powered assistant in ArrowSphere Cloud is a game-changer for
those managing cloud services. It drives great efficiencies and
profitability in minutes instead of weeks or months.”
Paul Edwards, director of software channels and ecosystems at
global market intelligence firm IDC, said, “It's great to see a
tool like this offered on a distribution platform. The
functionality is impressive. With ArrowSphere Assistant, channel
partners should be able to recognize operational performance gains,
and potentially drive more business opportunities.”
ArrowSphere Assistant early access is available to ArrowSphere
Cloud users by request. More information can be found here.
About Arrow Electronics
Arrow Electronics guides innovation forward for thousands of
leading technology manufacturers and service providers. With 2023
sales of $33 billion, Arrow develops technology solutions that help
improve business and daily life. Learn more at arrow.com.
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John Hourigan jhourigan@arrow.com
Arrow Electronics (NYSE:ARW)
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