Similar Values, Separate Outcomes: Qualtrics Data Reveals Persistent Gender Experience Gaps at Work
08 März 2023 - 3:00PM
Business Wire
Despite increasing attention and efforts aimed
at leveling the playing field at work, men consistently report
having more positive employee experiences
QUALTRICS X4 – In the United States, labor force
participation rates for women have recovered at a faster pace than
men’s have, but similar improvements have not been seen in their
overall experience in the workplace, according to a new data
analysis from Qualtrics (Nasdaq: XM). In the 2023 Employee
Experience Trends Report, respondents who identify as men
consistently say they have more positive experiences at work than
women do.
Women were more likely to leave the workforce during COVID1, a
result of being more likely to work in impacted industries and
roles, as well as taking on more caretaking responsibilities at
home.
For International Women’s Day, Qualtrics analyzed data on how
the employee experience differs for workers by gender and role
seniority. This research reveals critical insights as leadership
teams work to build diverse and equitable workforces.
“While many senior leaders are making real efforts to build more
diverse, equitable and inclusive organizations, to be successful
they must be intentional in understanding the experiences of
different employee segments, especially those who are marginalized
or underrepresented,” said Dr. Cecelia Herbert, Principal Catalyst
at Qualtrics XM Institute. “This should be given the same focus as
other strategic priorities, because diverse teams that engage with
a fair and inclusive culture are the key to a company’s competitive
advantage. When leaders listen to these employees, and take action
based on their insights, they can begin to craft a future where
both employees and organizations can thrive.”
Drivers of positive employee experiences are consistent
across genders
Men consistently have more positive employee experiences than
women do. In fact, the gap between women’s intent to stay and men’s
is growing, as is how well their overall experience meets their
expectations.
Recognizing the most impactful drivers of employee experiences
can help leaders focus their efforts to create equitable
workplaces.
Key factors that drive a positive employee experience for women
at work are:
- Believing their career goals can be met at the company
- Having good opportunities to learn and develop
- Feeling supported in efforts to adapt to organizational
changes
- When the company helps them understand how changes will affect
their work
- Work processes that allow them to be as productive as
possible
These factors are relatively consistent across genders,
signaling that people are more similar than different when it comes
to what drives them at work. However, men consistently say they
have more positive experiences with these drivers, suggesting that
their employee needs are being better met.
Global regional differences are revealed at higher job
levels
Across the globe, senior leaders - those at the director level
and higher - report having the most positive employee experiences
of all job levels. But leaders in the Asia-Pacific region have a
notably different experience by gender than leaders in North
America and Europe, Middle East and Africa (EMEA) region do.
In some Asia-Pacific countries, women leaders rate their
experiences more positively than their male counterparts at the
senior leadership level. In North America and EMEA, the opposite is
true; male senior leaders rating their employee experiences
significantly more favorably than the overall workforce. Women
leaders also have higher results, but to a lesser degree than
men.
“As role levels increase, positive employee experiences may go
up, but the diversity decreases. The challenge for organizations is
to ensure that all employees have access to the resources and
support they need to advance through different career stages,” said
Dr. Herbert. “It’s essential to look at how different groups of
employees experience our organizational culture and systems, taking
action to redesign them for more equitable outcomes.”
Global Score
Global Women
Global Men
Score
Gap from Global
Score
Gap from Global
Engaged at work
67%
66%
-1
68%
+1
Experience exceeds expectations
39%
36%
-3
41%
+2
Intend to stay 3+ years
64%
61%
-3
67%
+3
Feel included
72%
71%
-1
73%
+1
Have positive well-being
71%
70%
-1
72%
+1
About Qualtrics
Qualtrics, the leader and creator of the experience management
category, is a cloud-native software provider that helps
organizations quickly identify and resolve points of friction
across all digital and human touchpoints in their business – so
they can retain their best customers and employees, protect their
revenue, and drive profitability. More than 18,750 organizations
around the world use Qualtrics’s advanced AI to listen, understand,
and take action. Qualtrics uses its vast universe of experience
data to form the largest database of human sentiment in the world.
Qualtrics is co-headquartered in Provo, Utah and Seattle, and
operates out of 28 offices globally. To learn more, please visit
qualtrics.com.
1
https://www.bls.gov/charts/employment-situation/civilian-labor-force-participation-rate.htm
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version on businesswire.com: https://www.businesswire.com/news/home/20230308005341/en/
Lauren Braun, Qualtrics press@qualtrics.com
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