Presto Introduces Presto Voice™ with Pure AI for Enhanced Automated Drive-Thru Ordering
07 Mai 2024 - 2:30PM
Presto Automation Inc. (“Presto” or the “Company”) (NASDAQ: PRST),
one of the largest AI and automation technology providers to the
restaurant industry, today announced the launch of Presto Voice
with Pure AI, a transformative feature that delivers enhanced Voice
AI order taking for restaurants.
Presto Voice with Pure AI introduces a compelling
new version of Voice AI technology for restaurant operators that
streamlines their operations and enhances the customer experience.
The new technology is autonomous, without humans-in-the-loop (HITL)
who could intervene early in the order process before the AI has a
chance to complete the order. The Pure AI feature enables a smooth
transition to the restaurant team member only when the AI
determines that it is unable to process an order. Presto believes
that the new Pure AI feature will allow the Voice AI system to
improve more quickly while still providing the efficiency and level
of accuracy its Voice AI is known for.
"Presto Voice Pure AI represents a major leap
forward in restaurant automation technology, providing operators
with a Voice AI-powered solution to deliver an efficient drive-thru
ordering experience to their guests," said Gee Lefevre, Interim CEO
at Presto.
Presto believes its Pure AI feature offers several
key benefits for both operators and consumers:
- Decreased
Delays and Improved Speed of Service: Fewer steps in the
order-handling process will lead to fewer delays, resulting in a
faster and more seamless ordering experience.
- Reduced
Guest Frustration: With a direct escalation path to
restaurant staff, customers are expected to experience fewer issues
when the AI is unable to fulfill an order.
- Decreased
Need for Staff Intervention: Presto Voice with Pure AI
reduces the need for store staff to intervene at the outset of an
order, allowing them to focus on other tasks.
- Accelerated
AI Training: By enabling more complete AI sessions, Presto
Voice with Pure AI is expected to improve at a faster pace, leading
to a more consistent ordering experience for both store staff and
customers.
Presto is in the process of conducting a live test
of Presto Voice with Pure AI, and once successful, Presto plans to
expand the new Voice AI technology at a shorter ramp-up period,
with a number of customer locations that have already agreed.
About Presto
AutomationPresto (Nasdaq: PRST) provides enterprise-grade
AI and automation solutions to the restaurant industry. Presto’s
solutions are designed to decrease labor costs, improve staff
productivity, increase revenue, and enhance the guest experience.
Presto offers its AI solution, Presto Voice™, to quick-service
restaurants (QSR) and has some of the most recognized restaurant
names in the United States.
Forward-Looking
StatementsThis press release contains forward-looking
statements within the meaning of Section 27A of the Securities Act
of 1933, as amended (the “Securities Act”), and Section 21E of the
Securities Exchange Act of 1934, as amended (the “Exchange Act”).
Statements that refer to projections, forecasts or other
characterizations of future events or circumstances, including any
underlying assumptions, are forward-looking statements.
Forward-looking statements are typically identified by words such
as “plan,” “believe,” “expect,” “anticipate,” “intend,” “outlook,”
“estimate,” “forecast,” “project,” “continue,” “could,” “may,”
“might,” “possible,” “potential,” “predict,” “should,” “would” and
other similar words and expressions, but the absence of these words
does not mean that a statement is not forward-looking.
The forward-looking statements are based on
management’s current expectations and assumptions about future
events and are based on currently available information as to the
outcome and timing of future events. The forward-looking statements
speak only as of the date of this press release or as of the date
they are made. Except as otherwise required by applicable law,
Presto disclaims any duty to update any forward-looking statements,
all of which are expressly qualified by the statements in this
section, to reflect events or circumstances after the date of this
press release. Presto cautions you that these forward-looking
statements are subject to numerous risks and uncertainties, most of
which are difficult to predict and many of which are beyond the
control of Presto. In addition, Presto cautions you that the
forward-looking statements contained in this press release are
subject to the following risks and uncertainties: our ability to
manage our growth effectively, to sustain our recent revenue growth
or attract new customers; the limited operating history with our
new Voice products in a new and developing market; our ability to
roll out new locations within a specified amount of time; our
ability to achieve revenue growth while our expenses increase;
continued adverse impacts from COVID-19 (including as a result of
global supply chain shortages); the loss of any of our three
largest customers or a reduction in their business with us; our
ability to improve and enhance the functionality, performance,
reliability, design, security, or scalability of our platform to
respond to customers’ evolving needs; our ability to protect the
security of our customers’ information; changing privacy laws,
regulations and standards, and our ability to comply with
contractual obligations and laws related to data privacy and
security; unfavorable conditions in the restaurant industry or the
global economy, including with respect to food, labor, and
occupancy costs; the availability of capital or financing on
acceptable terms, if at all; financial covenants and other
restrictions on our actions contained in our financing agreements
that may limit our operational flexibility; the length and
unpredictability of our sales cycles and the amount of investments
required in sales efforts; material weaknesses in our internal
control over financial reporting and, our ability to remediate
these deficiencies; our ability to continue as a going concern; our
ability to receive additional financing in a timely manner;
shortages, price increases, changes, delays or discontinuations of
hardware; our ability to maintain relationships with our payment
processors; our relies on computer hardware, licensed software and
services rendered by third parties; U.S. laws and regulations
(including with respect to payment transaction processing), many of
which are unsettled and still developing, and our or our customers’
ability to comply with such laws and regulations; significant
changes in U.S. and international trade policies that restrict
imports or increase tariffs; any requirements to collect additional
sales taxes or be subject to other tax liabilities that may
increase the costs to our customers; our ability to adequately
protect our intellectual property rights; claims by third parties
of intellectual property infringement; our use of open-source
software in our platform; and other economic, business, competitive
and/or regulatory factors affecting Presto’s business generally as
set forth in our filings with the Securities and Exchange
Commission.
Contactinvestor@presto.com
Media:prestopr@icrinc.com
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