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Infobird
Announces
Successful
Client
Launch
with
a Global
Leading
Retail
Brand
New contract
marks
another milestone of
expanding into the
fast-growing
retail market
BEIJING, CHINA, August 3, 2021 -- InvestorsHub NewsWire
-- Infobird Co., Ltd (Nasdaq: IFBD) ("Infobird" or the "Company"), a
software-as-a-service provider of innovative AI-powered, or
artificial intelligence enabled, customer engagement solutions in
China, announced it has signed a
service
contract with
a subsidiary of
a globally
well-recognized Fortune 500
retail
and consumer product
company. The company is
a renowned leader in
retail and consumer products, with operations in more than 80
countries around the world. Through
this
contract,
the
client
will
leverage
Infobird's
intelligent quality inspection to comprehensively upgrade its
customer service system in China and
bring
users the ultimate consumer experience by creating professional,
caring and convenient integrated customer services. This
cooperation is another major breakthrough in Infobird's
market
development strategy in the retail and consumer
product industry,
demonstrating
that
Infobird is
successfully
expanding into
the
market of
retail
and consumer product companies.
According to the
Ministry of Commerce of PRC, in the first half of 2021, the total
retail sales of consumer products in China was 21.2 trillion yuan,
representing an increase of 23% compared to the same period last
year, and an average growth rate of 4.4% for the past two
years. In the
post-pandemic
period,
the retail and
consumer products market ushered a
historic
development opportunity.
McKinsey &
Company, a leading
international management consulting firm,
stated
in the
"China Consumer Report 2021" that in the post-pandemic
era,
China will continue to be the growth engine of the global
consumer products
market.
At the same time, the digital transformation trend of retail and
consumer products
companies is
becoming more and more significant. The
digitalization of customer engagement
has
become one of the important directions of the digital
transformation of enterprises. The company
believes that optimizing the customer
engagement
process
and enhancing
customer's
experience through
technological and business
model
upgrades is the key to a company's future victory in new
retail.
As a leading AI
SaaS software service provider in China, Infobird is committed
to making
customer
engagement
more
personalized and intelligent for
enterprises.
Infobird
identified
the
retail and consumer products
industry
as
an
important market for
its strategic
development. At present, Infobird's
solutions for retail and consumer
product industry have been applied in many large leading companies
such as SaSa, a
Hong
Kong beauty brand,
and
Zu Li
Jian, a leading footwear
brand
for the
elderly in China. The solutions cover multiple
business scenarios such as customer service, marketing and
management. Infobird's comprehensive
retail
and consumer product solutions are based on a series of smart
products including
cloud
call center, omni-channel cloud customer service,
AI
voice/text
chatbots,
intelligent quality inspection and CEH (customer
interaction hub),
which are able
to
help
enterprises
from
multiple dimensions such as marketing, customer service and
management,
promote
the digital transformation of customer engagement,
improve customer experience, and achieve cost reduction and
efficiency enhancement.
Working
collaboratively with this global retail brand, Infobird's
intelligent quality inspection system will help the company
achieve 100% coverage
and automation
of
intelligent quality
inspection, and optimize the coverage of quality inspection
channels, speech flow, customer service soft power and other
aspects. It will
improve
the quality of customer service,
optimize
the
customer service experience, and
allows
the
company to better serve and
influence clients.
In addition, based on the data accumulated by Infobird's
intelligent quality inspection system, it builds the
technical foundation to empower the company to analyze
the
value of customer data, allow the company to better
understand client
needs
and the market, and provide an insightful
reference for
precise marketing and corporate decision-making.
Since
establishment, Infobird has accumulated rich experience in serving
major customers in the financial industry for more than ten
years starting from
a cloud call
center, and later
expanding into other intelligent products based on
its
self-developed
cloud-native architecture. Starting from the end of 2020,
Infobird has
transformed
its business focus to standardized
SaaS.
Through
technological iterations, product innovations and service
upgrades, Infobird
intends
to further increase its business and influences in the
financial
industry while
accelerating its entrance
and
expansion in other industries, especially in the
fast-growing
retail
and consumer products
industry.
This
development
strategy has achieved very positive new
client contracts for the Company.
Entering
the
vast market of retail and consumer products
industry, Infobird
has the confidence and strength to go further. In the future,
Infobird intends to
continue to
capture
more market share in the retail and
consumer products industry, give full play to the linkage effect of
intelligent quality inspection and Infobird's
series
of intelligent products, and help more companies develop long-term
customer relationships through full-stack and full-chain solutions,
and inject new vitality
to the digital
transformation of
the
retail and consumer products industry.
About Infobird Software Co. Ltd.
Infobird,
headquartered in Beijing, China, is a software-as-a-service
provider of innovative AI-powered or enabled customer engagement
solutions.
For
more information about the company, visit www.Infobird.com.
Forward-Looking
Statements
This
press release contains certain forward-looking statements,
including statements with regard to Infobird's proposed initial
public offering. Words such as "will," future," "expects,"
"believes," and "intends," or similar expressions, are intended to
identify forward-looking statements. Forward-looking statements are
subject to inherent uncertainties in predicting future results and
conditions and no assurance can be given that the proposed initial
public offering discussed above will be completed on the terms
described. Completion of the proposed initial public offering and
the terms thereof are subject to numerous factors, many of which
are beyond the control of Infobird, including, without limitation,
the failure of customary closing conditions and the risk factors
and other matters set forth in the prospectus included in
the registration
statement in the form last filed with the SEC. Infobird undertakes
no obligation to publicly update or revise any forward-looking
statements, whether as a result of new information, future events
or otherwise, except as may be required by law.
Contacts
Infobird Co.,
Ltd
Yimin
Wu, Chief Executive Officer and Chairman of the Board of
Directors
wuym@infobird.com
86-010-52411819
Infobird
Co., Ltd Investor Relations
TraDigital
IR
Kevin
McGrath
+1-646-418-7002
kevin@tradigitalir.com