TIDMVZC 
 
Verizon Caps Strong Record of Success in 2013 With Fourth Consecutive Quarter 
                        of Double-Digit Earnings Growth 
 
NEW YORK, Jan. 21, 2014 -- 
 
                               4Q 2013 HIGHLIGHTS 
 
Consolidated 
 
  * $1.76 in earnings per share (EPS), compared with a loss of $1.48 in EPS in 
    4Q 2012, including significant non-operational items in both quarters, 
    primarily related to the annual actuarial valuation of benefit plans and 
    mark-to-market pension adjustments. 
  * 66 cents in adjusted EPS (non-GAAP), a 73.7 percent increase compared with 
    adjusted EPS of 38 cents per share in 4Q 2012 that included 7 cents per 
    share in impacts from Superstorm Sandy. 
 
Wireless 
 
  * 8.0 percent year-over-year increase in service revenues in 4Q 2013; 7.5 
    percent year-over-year increase in retail service revenues; 29.5 percent 
    operating income margin and 47.0 percent segment EBITDA margin on service 
    revenues (non-GAAP). 
  * 1.7 million retail net additions, excluding acquisitions and adjustments; 
    1.6 million retail postpaid net additions; low retail postpaid churn of 
    0.96 percent; 102.8 million total retail connections, 96.8 million total 
    retail postpaid connections. 
  * 4G LTE service now available to nearly 305 million people in more than 500 
    markets across the U.S. 
 
Wireline 
 
  * 6.4 percent year-over-year increase in consumer revenues; consumer ARPU 
    (average revenue per user) up 10.8 percent year over year. 
  * 15.6 percent year-over-year increase in FiOS revenues; 126,000 FiOS 
    Internet and 92,000 FiOS Video net additions, with continued increased 
    sales penetration for both services. 
 
Verizon Communications Inc. (NYSE, Nasdaq: VZ) today reported another strong 
quarter of earnings, revenue and cash-flow growth. 
 
With fourth-quarter 2013 EPS of $1.76 (adjusted, non-GAAP, 66 cents), Verizon 
has posted year-over-year double-digit percentage growth in operating income 
and EPS in all four quarters of 2013, and in seven of the past eight quarters. 
 
Lowell McAdam, Verizon chairman and CEO, said: "Verizon delivered a total 
return of 18.6 percent to our shareholders in 2013, while attracting more 
customers than our competitors and improving our financial performance. This 
included more than 20 percent year-over-year increases in operating cash flow 
and EPS. In 2014, we look forward to acquiring sole ownership of Verizon 
Wireless, the best asset in the global wireless industry, and leveraging all 
our assets to deliver innovative products to customers and more value to 
shareholders." 
 
Verizon reported $1.76 in EPS in fourth-quarter 2013, compared with a loss of 
$1.48 per share in fourth-quarter 2012. Results in both quarters included 
significant non-operational items. 
 
Fourth-quarter 2013 results included an after-tax gain of $3.7 billion, or 
$1.29 per share, primarily non-cash and related to the annual actuarial 
valuation of benefit plans and mark-to-market pension adjustments. This 
favorable accounting adjustment was partially offset by after-tax charges of 
$540 million, or 19 cents per share, for transaction costs related to the 
acquisition of Vodafone Group PLC's indirect 45 percent interest in Verizon 
Wireless. Assuming approval of Verizon and Vodafone shareholders later this 
month, the closing of the acquisition is planned for Feb. 21 and would be 
immediately accretive to earnings by about 10 percent. 
 
Fourth-quarter 2012 charges totaled $1.86 per share - $1.55 per share for the 
annual actuarial valuation of benefit plans and mark-to-market pension 
adjustments, and 31 cents per share for the early retirement of debt and other 
restructuring activities. 
 
On a comparable basis, Verizon reported 66 cents in adjusted EPS (non-GAAP) in 
fourth-quarter 2013, a 73.7 percent increase compared with adjusted EPS of 38 
cents in fourth-quarter 2012 that also included 7 cents per share in impacts 
from Superstorm Sandy. 
 
For the full year, Verizon reported $4.00 in EPS in 2013, compared with 31 
cents per share in 2012. On an adjusted basis (non-GAAP), Verizon reported 
$2.84 in adjusted EPS in 2013, a 26.8 percent increase from $2.24 in adjusted 
EPS in 2012. 
 
Consolidated Results Highlighted by Revenue, Margin and Cash-Flow Growth 
 
With revenue growth across all strategic areas - Verizon Wireless, FiOS and 
strategic enterprise services - Verizon generated total operating revenues of 
$120.6 billion for full-year 2013, an increase of 4.1 percent, or $4.7 billion, 
compared with 2012. 
 
Consolidated Highlights 
 
  * Total operating revenues in fourth-quarter 2013 were $31.1 billion, a 3.4 
    percent increase compared with fourth-quarter 2012, with 84 percent of 
    revenues generated by Verizon Wireless, FiOS and strategic enterprise 
    services. 
  * For full-year 2013, increased revenues and effective cost management 
    resulted in operating income of $32.0 billion. After adjusting for pension 
    and benefit impacts and other non-operational items, this represented more 
    than 21 percent growth in adjusted operating income (non-GAAP) compared 
    with 2012. 
  * Consolidated operating income margin was 26.5 percent for 2013, compared 
    with 11.4 percent for 2012. Consolidated EBITDA margin (based on earnings 
    before interest, taxes, depreciation and amortization) was 40.3 percent for 
    2013, compared with 25.6 percent for 2012. On an adjusted basis (non-GAAP), 
    consolidated EBITDA margin increased 260 basis points in 2013 compared with 
    2012, to 34.9 percent. This was Verizon's highest adjusted full-year 
    consolidated EBITDA margin (non-GAAP) in eight years. 
  * Cash flow from operating activities totaled $38.8 billion in 2013, a 23.3 
    percent increase compared with 2012. Capital expenditures totaled $16.6 
    billion in 2013, compared with $16.2 billion in 2012. Verizon estimates 
    investments in the range of $16.5 billion to $17 billion for capital 
    expenditures in 2014, with a continued decrease in capital spending as a 
    percentage of total revenues. 
  * Free cash flow (non-GAAP, cash flow from operations less capital 
    expenditures) totaled $22.2 billion in 2013, an increase of 45.1 percent, 
    or $6.9 billion, compared with 2012. From this $22.2 billion, Verizon 
    returned $5.9 billion in dividends to shareholders, including a seventh 
    consecutive year of a quarterly dividend increase. 
  * Verizon estimates its cash contributions in 2014 for pension funding 
    requirements will be $1.2 billion. 
 
    Verizon Wireless Delivers Strong Customer Additions, Revenue Growth and 
                                 Profitability 
 
In fourth-quarter 2013, Verizon Wireless delivered strong growth in retail net 
connections and service revenues, an increase in smartphone penetration, and 
continued low retail postpaid churn. 
 
Wireless Financial Highlights 
 
  * Total revenues were $21.1 billion in fourth-quarter 2013, up 5.7 percent 
    year over year. Service revenues in the quarter totaled $17.7 billion, up 
    8.0 percent year over year - marking the fifth consecutive quarter of at 
    least 8 percent growth. Retail service revenues grew 7.5 percent year over 
    year, to $17.0 billion. 
  * For full-year 2013, total revenues were $81.0 billion, up 6.8 percent over 
    2012, and service revenues were $69.0 billion in 2013, up 8.3 percent year 
    over year. 
  * Retail postpaid ARPA (average revenue per account) grew 7.1 percent over 
    fourth-quarter 2012, to $157.21 per month. 
  * In fourth-quarter 2013, wireless operating income margin was 29.5 percent, 
    and segment EBITDA margin on service revenues (non-GAAP) was 47.0 percent, 
    up 560 basis points from fourth-quarter 2012. For full-year 2013, operating 
    income margin was 32.1 percent, up 340 basis points from 2012; segment 
    EBITDA margin was 49.5 percent, up 290 basis points year over year. 
 
Wireless Operational Highlights 
 
  * Verizon Wireless added 1.7 million retail net connections in the fourth 
    quarter, including 1.6 million retail postpaid net connections. The company 
    added 4.1 million net retail postpaid connections in 2013. These additions 
    exclude acquisitions and adjustments. 
  * At the end of 2013, the company had 102.8 million retail connections, a 4.7 
    percent increase year over year - including 96.8 million retail postpaid 
    connections. 
  * Verizon Wireless had 35.1 million retail postpaid accounts at the end of 
    the fourth quarter and an average of 2.8 connections per account, up 4.5 
    percent year over year. 
  * At year-end 2013, smartphones accounted for 70 percent of the Verizon 
    Wireless retail postpaid customer phone base, up from 67 percent at the end 
    of third-quarter 2013. 
  * Retail postpaid churn was 0.96 percent in fourth-quarter 2013, up 1 basis 
    point year over year and down 1 basis point from third-quarter 2013. Total 
    retail churn was 1.27 percent in fourth-quarter 2013, up 3 basis points 
    year over year. 
  * Verizon Wireless has substantially completed deployment of its 4G LTE 
    network, covering more than 99 percent of its current 3G network footprint. 
    The Verizon Wireless 4G LTE network is now available to 97 percent of the 
    U.S. population in more than 500 markets covering nearly 305 million 
    people, including those in areas served by the company's LTE in Rural 
    America partners. 
  * The company continued to enhance its 4G LTE smartphone lineup. In the 
    fourth quarter, Verizon Wireless launched the Nokia Lumia 2520, the Samsung 
    S4 mini and Galaxy III mini, the HTC One Max and the BlackBerry Z30. The 
    company also launched the Verizon Ellipsis Jetpack and Verizon Ellipsis 7 
    Tablet, and the Delphi Connect with 4G LTE, which offers vehicle 
    diagnostics as well as a mobile hotspot for up to five connected devices. 
  * In November, Verizon Wireless opened its first Destination Store at Mall of 
    America in Minneapolis. The store, containing more than 9,000 square feet, 
    features lifestyle zones that help customers discover the latest gadgets, 
    devices and solutions. 
 
          Wireline Highlighted by Strong Consumer Revenue Growth 
 
Verizon's wireline segment reported continued strong results for consumer 
services, where year-over-year quarterly revenues now have grown by more than 4 
percent for six consecutive quarters - a growth rate the company considers 
sustainable. In enterprise and wholesale markets, sales of global enterprise 
strategic services continued to increase and constitute a larger percentage of 
the revenue base. 
 
Wireline Financial Highlights 
 
  * In fourth-quarter 2013, consumer revenues were $3.8 billion, an increase of 
    6.4 percent compared with fourth-quarter 2012. Consumer ARPU for wireline 
    services increased to $117.06 in fourth-quarter 2013, up 10.8 percent 
    compared with fourth-quarter 2012. 
  * Representing 73 percent of total consumer revenues, FiOS consumer revenues 
    grew 14.9 percent, to nearly $2.8 billion, in fourth-quarter 2013, compared 
    with fourth-quarter 2012. Total FiOS revenues grew 15.6 percent over the 
    same period. 
  * Wireline operating income margin was 1.0 percent for 2013, up from 0.2 
    percent for 2012. Segment EBITDA margin (non-GAAP) was 22.2 percent for 
    2013, flat compared with 22.1 percent when excluding storm impacts for 
    2012. Verizon expects the wireline segment EBITDA margin to increase in 
    2014. 
  * Sales of strategic services to global enterprise customers increased 2.3 
    percent compared with fourth-quarter 2012 and represented 59 percent of 
    total enterprise revenues. Strategic services include cloud and data center 
    services, security and IT solutions, advanced communications, strategic 
    networking and telematics services. 
 
Wireline Operational Highlights 
 
  * In fourth-quarter 2013, Verizon added 126,000 net new FiOS Internet 
    connections and 92,000 net new FiOS Video connections. Verizon had a total 
    of 6.1 million FiOS Internet and 5.3 million FiOS Video connections at 
    year-end 2013, representing year-over-year increases of 11.9 percent and 
    11.3 percent, respectively. 
  * FiOS penetration (subscribers as a percentage of potential subscribers) 
    continued to increase. FiOS Internet penetration was 39.5 percent at the 
    end of fourth-quarter 2013, compared with 37.3 percent at the end of 
    fourth-quarter 2012. In the same periods, FiOS Video penetration was 35.0 
    percent, compared with 33.3 percent. The FiOS network passed 18.6 million 
    premises by year-end 2013. 
  * By the end of fourth-quarter 2013, 46 percent of consumer FiOS Internet 
    customers subscribed to FiOS Quantum, which provides speeds ranging from 50 
    to 500 megabits per second, up from 41 percent at the end of third-quarter 
    2013. In fourth-quarter 2013, 55 percent of consumer FiOS Internet sales 
    were for speeds of at least 50 megabits per second. 
  * Broadband connections totaled more than 9.0 million at year-end 2013, a 2.5 
    percent year-over-year increase. Net broadband connections increased by 
    20,000 in fourth-quarter 2013, as FiOS Internet net additions more than 
    offset a decline in DSL-based High Speed Internet connections. 
  * Verizon has been replacing high-maintenance portions of its residential 
    copper network with fiber optics to provide enhanced services and to reduce 
    ongoing repair costs. In 2013, Verizon migrated 330,000 homes to fiber, 
    exceeding the target of 300,000 migrations within FiOS markets. By 
    year-end, Verizon had fewer than 1 million consumer customers served by 
    copper in FiOS markets. 
  * Verizon Enterprise Solutions began deploying innovative cloud, security, 
    M2M (machine-to-machine) and other wireline and wireless business 
    technology solutions for a variety of new clients around the globe in the 
    quarter, including Autonet, CME Group, FrieslandCampina, Hyundai, Tesco, 
    U.S. Department of Treasury, Internal Revenue Service, U.S. Department of 
    Veterans Affairs, U.S. Agency for International Development, Defense 
    Information Systems Agency and U.S. Department of the Interior. 
 
NOTE: See the accompanying schedules and www.verizon.com/investor for 
reconciliations to generally accepted accounting principles (GAAP) for non-GAAP 
financial measures cited in this document. 
 
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a 
global leader in delivering broadband and other wireless and wireline 
communications services to consumer, business, government and wholesale 
customers. Verizon Wireless operates America's most reliable wireless network, 
with nearly 103 million retail connections nationwide. Verizon also provides 
converged communications, information and entertainment services over America's 
most advanced fiber-optic network, and delivers integrated business solutions 
to customers in more than 150 countries. A Dow 30 company with more than $120 
billion in 2013 revenues, Verizon employs a diverse workforce of 176,800. For 
more information, visit www.verizon.com. 
 
VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive speeches and 
biographies, media contacts and other information are available at Verizon's 
online News Center at http://newscenter.verizon.com. The news releases are 
available through an RSS feed. To subscribe, visit 
http://newscenter.verizon.com/corporate/feeds. 
 
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This communication is deemed an advertisement for the purposes of the U.K. 
prospectus rules and is not a prospectus or a prospectus equivalent document. 
Any decision to subscribe for, purchase, otherwise acquire, sell or otherwise 
dispose of any Verizon Communications Inc. shares must be made only on the 
basis of the information contained in and incorporated by reference into the 
U.K. prospectus published by Verizon in connection with the proposed 
transaction with Vodafone Group Plc. Copies of the U.K. prospectus are 
available from Verizon's registered offices and on Verizon's website at 
www.verizon.com/investor/shareownersservices. 
 
Forward-Looking Statements 
 
In this communication we have made forward-looking statements. These statements 
are based on our estimates and assumptions and are subject to risks and 
uncertainties. Forward-looking statements include the information concerning 
our possible or assumed future results of operations. Forward-looking 
statements also include those preceded or followed by the words "anticipates," 
"believes," "estimates," "hopes" or similar expressions. For those statements, 
we claim the protection of the safe harbor for forward-looking statements 
contained in the Private Securities Litigation Reform Act of 1995. The 
following important factors, along with those discussed in our filings with the 
Securities and Exchange Commission (the "SEC"), could affect future results and 
could cause those results to differ materially from those expressed in the 
forward-looking statements: the ability to realize the expected benefits of our 
proposed transaction with Vodafone in the timeframe expected or at all; the 
ability to complete the Vodafone transaction in the timeframe expected or at 
all and the costs that could be required to do so; failure to obtain applicable 
regulatory or shareholder approvals in connection with the Vodafone transaction 
in a timely manner or at all; failure to satisfy other closing conditions to 
the Vodafone transaction or events giving rise to termination of the 
transaction agreement; an adverse change in the ratings afforded our debt 
securities by nationally accredited ratings organizations or adverse conditions 
in the credit markets affecting the cost, including interest rates, and/or 
availability of further financing; significantly increased levels of 
indebtedness as a result of the Vodafone transaction; changes in tax laws or 
treaties, or in their interpretation; adverse conditions in the U.S. and 
international economies; material adverse changes in labor matters, including 
labor negotiations, and any resulting financial and/or operational impact; 
material changes in technology or technology substitution; disruption of our 
key suppliers' provisioning of products or services; changes in the regulatory 
environment in which we operate, including any increase in restrictions on our 
ability to operate our networks; breaches of network or information technology 
security, natural disasters, terrorist attacks or acts of war or significant 
litigation and any resulting financial impact not covered by insurance; the 
effects of competition in the markets in which we operate; changes in 
accounting assumptions that regulatory agencies, including the SEC, may require 
or that result from changes in the accounting rules or their application, which 
could result in an impact on earnings; significant increases in benefit plan 
costs or lower investment returns on plan assets; and the inability to 
implement our business strategies. 
 
No Offer or Solicitation 
 
This communication does not constitute an offer to sell or the solicitation of 
an offer to buy any securities or a solicitation of any vote or approval nor 
shall there be any offer or sale of securities in any jurisdiction in which 
such offer, solicitation or sale would be unlawful prior to registration or 
qualification under the securities laws of any such jurisdiction. No offer of 
securities shall be made except by means of a prospectus meeting the 
requirements of Section 10 of the Securities Act of 1933, as amended, or 
pursuant to an exemption from the registration requirements thereof. 
 
Additional Information and Where to Find It 
 
Verizon Communications Inc. has filed with the SEC a registration statement on 
Form S-4 containing a prospectus with respect to the Verizon securities to be 
offered in the proposed transaction with Vodafone (the "prospectus"). Verizon 
also filed with the SEC a proxy statement with respect to the special meeting 
of the Verizon shareholders to be held in connection with the proposed 
transaction (the "proxy statement"). The registration statement on Form S-4 was 
declared effective by the SEC on December 10, 2013. Verizon mailed the 
prospectus to certain Vodafone shareholders and the proxy statement to Verizon 
shareholders on or about December 11, 2013. VODAFONE SHAREHOLDERS ARE URGED TO 
READ CAREFULLY THE PROSPECTUS AND VERIZON SHAREHOLDERS ARE URGED TO READ 
CAREFULLY THE PROXY STATEMENT, EACH TOGETHER WITH OTHER RELEVANT DOCUMENTS 
FILED OR TO BE FILED WITH THE SEC, IN THEIR ENTIRETY BECAUSE THEY CONTAIN OR 
WILL CONTAIN IMPORTANT INFORMATION ABOUT THE PROPOSED TRANSACTION AND RELATED 
MATTERS. Investors and shareholders can obtain free copies of the prospectus, 
the proxy statement and other documents filed with the SEC by the parties 
through the website maintained by the SEC at www.sec.gov. In addition, 
investors and shareholders can obtain free copies of the prospectus, the proxy 
statement and other documents filed with the SEC by Verizon by contacting 
Verizon's Assistant Corporate Secretary, Verizon Communications Inc., 140 West 
Street, 29th Floor, New York, New York 10007. These materials are also 
available on Verizon's website at www.verizon.com/investor. 
 
Verizon Communications Inc. 
Condensed Consolidated Statements of Income 
 
 
                                                   (dollars in millions, except per share amounts) 
 
 
                                                    3 Mos. Ended     3 Mos. Ended 
Unaudited                                               12/31/13         12/31/12       % Change 
 
Operating Revenues                                     $  31,065        $  30,045            3.4 
 
 
Operating Expenses 
 Cost of services and sales                               11,962           13,069           (8.5) 
 Selling, general and administrative expense               2,857           16,008          (82.2) 
 Depreciation and amortization expense                     4,183            4,137            1.1 
Total Operating Expenses                                  19,002           33,214          (42.8) 
 
Operating Income (Loss)                                   12,063           (3,169)             * 
Equity in earnings of unconsolidated businesses                8               87          (90.8) 
Other income and (expense), net                             (250)          (1,079)         (76.8) 
Interest expense                                          (1,061)            (575)          84.5 
Income (Loss) Before (Provision) Benefit for Income Taxes 10,760           (4,736)             * 
(Provision) Benefit for income taxes                      (2,844)           2,810              * 
Net Income (Loss)                                      $   7,916        $  (1,926)             * 
 
 
Net income attributable to noncontrolling interests    $   2,849        $   2,303           23.7 
Net income (loss) attributable to Verizon                  5,067           (4,229)             * 
Net Income (Loss)                                      $   7,916        $  (1,926)             * 
 
 
Basic Earnings (Loss) per Common Share 
Net income (loss) attributable to Verizon              $    1.77        $   (1.48)             * 
 
Weighted average number of common shares (in millions)     2,867            2,862 
 
Diluted Earnings (Loss) per Common Share (1) 
Net income (loss) attributable to Verizon              $    1.76        $   (1.48)             * 
 
Weighted average number of common 
 shares-assuming dilution (in millions)                    2,875            2,862 
 
 
                                                    (dollars in millions, except per share amounts) 
 
 
                                                   12 Mos. Ended     12 Mos. Ended 
Unaudited                                               12/31/13          12/31/12        % Change 
 
Operating Revenues                                    $  120,550        $  115,846             4.1 
 
Operating Expenses 
 Cost of services and sales                               44,887            46,275            (3.0) 
 Selling, general and administrative expense              27,089            39,951           (32.2) 
 Depreciation and amortization expense                    16,606            16,460             0.9 
Total Operating Expenses                                  88,582           102,686           (13.7) 
 
 
Operating Income (Loss)                                   31,968            13,160               * 
Equity in earnings of unconsolidated businesses              142               324           (56.2) 
Other income and (expense), net                             (166)           (1,016)          (83.7) 
Interest expense                                          (2,667)           (2,571)            3.7 
Income (Loss) Before (Provision) Benefit for Income Taxes 29,277             9,897               * 
(Provision) Benefit for income taxes                      (5,730)              660               * 
Net Income (Loss)                                     $   23,547       $    10,557               * 
 
 
Net income attributable to noncontrolling interests   $   12,050       $     9,682            24.5 
Net income (loss) attributable to Verizon                 11,497               875               * 
Net Income (Loss)                                     $   23,547       $    10,557               * 
 
 
 
Basic Earnings (Loss) per Common Share 
Net income (loss) attributable to Verizon             $     4.01       $       .31               * 
 
Weighted average number of common shares (in millions)     2,866             2,853 
 
Diluted Earnings (Loss) per Common Share (1) 
Net income (loss) attributable to Verizon             $     4.00       $       .31               * 
 
Weighted average number of common 
 shares-assuming dilution (in millions)                    2,874             2,862 
 
 
 
Footnotes: 
 
(1) If there is a net loss, diluted EPS is the same as basic EPS. Diluted Earnings per Common 
    Share includes the dilutive effect of shares issuable  under our stock-based compensation plans. 
 
    Certain reclassifications have been made, where appropriate, to reflect comparable operating 
    results. 
 
*   Not meaningful 
 
 
 
Verizon Communications Inc. 
Condensed Consolidated Balance Sheets 
                                               (dollars in millions) 
 
 
Unaudited                        12/31/13     12/31/12     $ Change 
Assets 
 Current assets 
  Cash and cash equivalents     $  53,528   $    3,093  $   50,435 
  Short-term investments              601          470         131 
  Accounts receivable, net         12,439       12,576        (137) 
  Inventories                       1,020        1,075         (55) 
  Prepaid expenses and other        3,406        4,021        (615) 
Total current assets               70,994       21,235      49,759 
Plant, property and equipment     220,865      209,575      11,290 
  Less accumulated depreciation   131,909      120,933      10,976 
                                   88,956       88,642         314 
 
 
 Investments in unconsolidated 
 businesses                         3,432        3,401          31 
 Wireless licenses                 75,747       77,744      (1,997) 
 Goodwill                          24,634       24,139         495 
 Other intangible assets, net       5,800        5,933        (133) 
 Other assets                       4,535        4,128         407 
Total Assets                    $ 274,098    $ 225,222   $  48,876 
 
 
Liabilities and Equity 
 Current liabilities 
  Debt maturing within one year   $ 3,933    $   4,369     $  (436) 
 Accounts payable and accrued 
 liabilities                       16,453       16,182         271 
 Other                              6,664        6,405         259 
 Total current liabilities         27,050       26,956          94 
 Long-term debt                    89,658       47,618      42,040 
 Employee benefit obligations      27,682       34,346      (6,664) 
 Deferred income taxes             28,639       24,677       3,962 
 Other liabilities                  5,653        6,092        (439) 
 
 
Equity 
 Common stock                         297         297            - 
 Contributed capital               37,939      37,990          (51) 
 Reinvested earnings 
 (Accumulated deficit)              1,782      (3,734)       5,516 
 Accumulated other comprehensive 
 income                             2,358       2,235          123 
 Common stock in treasury, at cost (3,961)     (4,071)         110 
 Deferred compensation - employee 
 stock ownership plans and other      421         440          (19) 
 Noncontrolling interests          56,580      52,376        4,204 
Total equity                       95,416      85,533        9,883 
Total Liabilities and Equity    $ 274,098   $ 225,222    $  48,876 
 
 
Verizon - Selected Financial and Operating Statistics 
 
Unaudited                        12/31/13     12/31/12 
 
Total debt (in millions)        $  93,591   $  51,987 
Net debt (in millions)          $  40,063   $  48,894 
Net debt / Adjusted EBITDA (1)        1.0x       1.3x 
Common shares outstanding 
end of period (in millions)         2,862       2,859 
Total employees                   176,800     183,400 
Quarterly cash dividends 
declared per common share       $   0.530   $   0.515 
 
Footnotes: 
      (1)  Adjusted EBITDA excludes the effects of non-operational items. 
 
           The unaudited condensed consolidated balance sheets are based on preliminary information. 
 
 
Verizon Communications Inc. 
Condensed Consolidated Statements of Cash Flows 
                                                                           (dollars in millions) 
 
                                                   12 Mos. Ended  12 Mos. Ended 
Unaudited                                               12/31/13       12/31/12       $ Change 
Cash Flows From Operating Activities 
Net Income                                            $   23,547     $   10,557    $    12,990 
Adjustments to reconcile net income to net cash 
 provided by operating activities: 
  Depreciation and amortization expense                   16,606         16,460            146 
  Employee retirement benefits                            (5,052)         8,198        (13,250) 
  Deferred income taxes                                    5,785           (952)         6,737 
  Provision for uncollectible accounts                       993            972             21 
  Equity in earnings of unconsolidated businesses, 
   net of dividends received                                (102)            77           (179) 
  Changes in current assets and liabilities, 
   net of effects from acquisition/disposition 
   of businesses                                              (5)          (403)           398 
Other, net                                                (2,954)        (3,423)           469 
Net cash provided by operating activities                 38,818         31,486          7,332 
 
Cash Flows From Investing Activities 
Capital expenditures (including capitalized software)    (16,604)       (16,175)          (429) 
Acquisitions of investments and businesses, net of 
 cash acquired                                              (494)          (913)           419 
Acquisitions of wireless licenses                           (580)        (3,935)         3,355 
Proceeds from dispositions  of wireless licenses           2,111              -          2,111 
Net change in short-term investments                          63             27             36 
Other, net                                                   671            494            177 
Net cash used in investing activities                    (14,833)       (20,502)         5,669 
 
Cash Flows From Financing Activities 
Proceeds from long-term borrowings                        49,166          4,489         44,677 
Repayments of long-term borrowings and capital            (8,163)        (6,403)        (1,760) 
    lease obligations 
Decrease in short-term obligations, excluding 
    current maturities                                      (142)        (1,437)         1,295 
Dividends paid                                            (5,936)        (5,230)          (706) 
Proceeds from sale of common stock                            85            315           (230) 
Purchase of common stock for treasury                       (153)             -           (153) 
Special distribution to noncontrolling interests          (3,150)        (8,325)         5,175 
Other, net                                                (5,257)        (4,662)          (595) 
Net cash provided by (used in) financing activities       26,450        (21,253)        47,703 
 
Increase (decrease) in cash and cash equivalents          50,435        (10,269)        60,704 
Cash and cash equivalents, beginning of period             3,093         13,362        (10,269) 
Cash and cash equivalents, end of period               $  53,528  $       3,093  $      50,435 
 
 
 
 
 
Verizon Communications Inc. 
Wireless - Selected Financial Results 
                                                              (dollars in millions) 
 
                                            3 Mos. Ended   3 Mos. Ended 
Unaudited                                       12/31/13       12/31/12      % Change 
 
Operating Revenues 
 Retail service                              $  16,967      $  15,786           7.5 
 Other service                                     744            607          22.6 
Service                                         17,711         16,393           8.0 
 
 
 Equipment                                       2,421          2,559          (5.4) 
 Other                                             993          1,042          (4.7) 
Total Operating Revenues                        21,125         19,994           5.7 
 
 
Operating Expenses 
 Cost of services and sales                      6,546          7,332         (10.7) 
Selling, general and administrative expense      6,261          5,877           6.5 
 Depreciation and amortization expense           2,089          1,994           4.8 
Total Operating Expenses                        14,896         15,203          (2.0) 
 
 
Operating Income                             $  6,229       $   4,791          30.0 
Operating Income Margin                          29.5%          24.0% 
 
 
Segment EBITDA                               $  8,318       $  6,785          22.6 
Segment EBITDA Service Margin                    47.0%          41.4% 
 
                                                              (dollars in millions) 
 
                                         12 Mos. Ended    12 Mos. Ended 
Unaudited                                     12/31/13         12/31/12    % Change 
 
Operating Revenues 
 Retail service                               $ 66,334      $    61,440         8.0 
 Other service                                   2,699            2,293        17.7 
Service                                         69,033           63,733         8.3 
 
 
 Equipment                                       8,111            8,023         1.1 
 Other                                           3,879            4,112        (5.7) 
Total Operating Revenues                        81,023           75,868         6.8 
 
 
Operating Expenses 
 Cost of services and sales                     23,648           24,490        (3.4) 
 Selling, general and administrative expense    23,176           21,650         7.0 
 Depreciation and amortization expense           8,202            7,960         3.0 
Total Operating Expenses                        55,026           54,100         1.7 
 
 
Operating Income                             $  25,997        $  21,768        19.4 
Operating Income Margin                           32.1%            28.7% 
 
 
Segment EBITDA                               $  34,199        $  29,728        15.0 
Segment EBITDA Service Margin                     49.5%            46.6% 
 
 
 
Footnotes: 
 The segment financial results and metrics above are adjusted to exclude the 
 effects of non-operational items, as the Company's chief operating decision 
 maker excludes these items in assessing business unit performance. 
 
 Intersegment transactions have not been eliminated. 
 
 Certain reclassifications have been made, where appropriate, to reflect 
 comparable operating results. 
 
 
 
 
 
 
 
Verizon Communications Inc. 
Wireless - Selected Operating Statistics 
 
 
Unaudited                                                            12/31/13         12/31/12      % Change 
 
Connections ('000) 
  Retail postpaid                                                      96,752           92,530          4.6 
  Retail prepaid                                                        6,047            5,700          6.1 
Retail                                                                102,799           98,230          4.7 
 
                         3 Mos. Ended   3 Mos. Ended            12 Mos. Ended    12 Mos. Ended 
Unaudited                    12/31/13       12/31/12  % Change       12/31/13         12/31/12     % Change 
 
Net Add Detail ('000)(1) 
  Retail postpaid               1,573          2,100     (25.1)         4,118            5,024       (18.0) 
  Retail prepaid                   80            142     (43.7)           354              893       (60.4) 
Retail                          1,653          2,242     (26.3)         4,472            5,917       (24.4) 
 
Account Statistics 
  Retail Postpaid 
  Accounts ('000)(2)                                                   35,083           35,057         0.1 
  Retail postpaid ARPA       $ 157.21      $  146.80       7.1     $   153.93        $  144.04         6.9 
  Retail postpaid 
  connections per account (2)                                            2.76             2.64         4.5 
 
Churn Detail 
  Retail postpaid                0.96%          0.95%                    0.97%            0.91% 
  Retail                         1.27%          1.24%                    1.27%            1.19% 
 
Retail Postpaid Connection 
 Statistics 
  Total Smartphone postpaid 
  % of phones activated          88.9%          85.4%                    85.7%            77.1% 
  Total Smartphone postpaid 
  phone base (2)                                                         70.0%            58.1% 
  Total Internet postpaid 
  base (2)                                                               10.7%             9.3% 
 
Other Operating Statistics 
  Capital expenditures 
  (in millions)              $  2,705       $  2,791      (3.1)    $    9,425        $   8,857         6.4 
 
 
Footnotes: 
 
(1) Connection net additions exclude acquisitions and adjustments. 
 
 
(2) Statistics presented as of end of period. 
 
    The segment financial results and metrics above are adjusted to exclude 
    the effects of non-operational items, as the Company's chief operating 
    decision maker excludes these items in assessing business unit 
    performance. 
 
    Intersegment transactions have not been eliminated. 
 
    Certain reclassifications have been made, where appropriate, to reflect 
    comparable operating results. 
 
 
 
 
Verizon Communications Inc. 
Wireline - Selected Financial Results 
                                                                                      (dollars in millions) 
 
                         3 Mos. Ended   3 Mos. Ended            12 Mos. Ended    12 Mos. Ended 
Unaudited                    12/31/13       12/31/12  % Change       12/31/13         12/31/12    % Change 
 
Operating Revenues 
   Consumer retail          $   3,796     $    3,569       6.4    $    14,737      $    14,043         4.9 
  Small business                  642            660      (2.7)         2,591            2,659        (2.6) 
Mass Markets                    4,438          4,229       4.9         17,328           16,702         3.7 
 
  Strategic services            2,139          2,090       2.3          8,420            8,052         4.6 
  Core                          1,507          1,756     (14.2)         6,283            7,247       (13.3) 
Global Enterprise               3,646          3,846      (5.2)        14,703           15,299        (3.9) 
 
  Global Wholesale              1,632          1,770      (7.8)         6,714            7,240        (7.3) 
  Other                           129            145     (11.0)           478              539       (11.3) 
Total Operating Revenues        9,845          9,990      (1.5)        39,223           39,780        (1.4) 
 
Operating Expenses 
  Cost of services and sales    5,581          5,878      (5.1)        21,928           22,413        (2.2) 
  Selling, general and 
  administrative expense        2,060          2,313     (10.9)         8,595            8,883        (3.2) 
  Depreciation and 
  amortization expense          2,073          2,125      (2.4)         8,327            8,424        (1.2) 
Total Operating Expenses        9,714         10,316     (5.8)        38,850           39,720        (2.2) 
 
Operating Income (Loss)     $     131     $    (326)         *    $       373      $        60           * 
Operating Income Margin           1.3%         (3.3)%                     1.0%             0.2% 
 
Segment EBITDA              $   2,204     $   1,799       22.5    $     8,700      $     8,484         2.5 
Segment EBITDA Margin            22.4%         18.0%                    22.2%             21.3% 
 
 
Footnotes: 
 
  The segment financial results and metrics above are adjusted to exclude the effects of non-operational 
  items, as the Company's chief operating decision maker excludes these items in assessing business unit 
  performance. 
 
  Intersegment transactions have not been eliminated. 
 
  Certain reclassifications have been made, where appropriate, to reflect 
  comparable operating results. 
 
* Not meaningful 
 
 
 
Verizon Communications Inc. 
Wireline - Selected Operating Statistics 
 
 
Unaudited                                                                     12/31/13        12/31/12   % Change 
 
Connections ('000) 
  FiOS Video Subscribers                                                        5,262           4,726        11.3 
  FiOS Internet Subscribers                                                     6,072           5,424        11.9 
  FiOS Digital Voice residence 
  connections                                                                   4,248           3,227        31.6 
FiOS Digital connections                                                       15,582          13,377        16.5 
 
  HSI                                                                           2,943           3,371       (12.7) 
Total Broadband connections                                                     9,015           8,795         2.5 
  Primary residence switched 
  access connections                                                            6,481           7,982       (18.8) 
Primary residence connections                                                  10,729          11,209        (4.3) 
 
Total retail residence voice 
connections                                                                    11,229          11,849        (5.2) 
Total voice connections                                                        21,085          22,503        (6.3) 
 
                                  3 Mos. Ended   3 Mos. Ended           12 Mos. Ended   12 Mos. Ended 
Unaudited                             12/31/13       12/31/12  % Change      12/31/13        12/31/12    % Change 
 
Net Add Detail ('000) 
  FiOS Video Subscribers                    92            134     (31.3)          536             553        (3.1) 
  FiOS Internet Subscribers                126            144     (12.5)          648             607         6.8 
  FiOS Digital Voice residence 
  connections                              179            289     (38.1)        1,021           1,343       (24.0) 
  FiOS Digital connections                 397            567     (30.0)        2,205           2,503       (11.9) 
 
  HSI                                     (106)          (117)     (9.4)         (428)           (482)      (11.2) 
Total Broadband connections                 20             27     (25.9)          220             125        76.0 
  Primary residence switched 
  access connections                      (340)          (402)    (15.4)       (1,501)         (1,924)      (22.0) 
Primary residence connections             (161)          (113)     42.5          (480)           (581)      (17.4) 
 
Total retail residence voice 
connections                               (192)          (156)     23.1          (620)           (777)      (20.2) 
Total voice connections                   (372)          (344)      8.1        (1,418)         (1,634)      (13.2) 
 
Revenue and ARPU Statistics 
  Consumer ARPU                     $    117.06      $ 105.63       10.8    $  111.96     $    101.77        10.0 
  FiOS revenues (in millions)       $     2,965      $  2,565       15.6    $  11,152     $     9,722        14.7 
  Strategic services as a % of total 
  Enterprise revenues                      58.7%         54.3%                   57.3%           52.6% 
 
Other Operating Statistics 
 Capital expenditures (in millions) $     1,762      $  1,725       2.1     $   6,229     $     6,342        (1.8) 
 
 Wireline employees ('000)                                                       81.9            86.4 
 FiOS Video Open for Sale ('000)                                               15,022          14,200 
 FiOS Video penetration                                                          35.0%           33.3% 
 FiOS Internet Open for Sale ('000)                                            15,368          14,528 
 FiOS Internet penetration                                                       39.5%           37.3% 
 
Footnotes: 
 
 The segment financial results and metrics above are adjusted to exclude the 
 effects of non-operational items, as the Company's chief operating decision 
 maker excludes these items in assessing business unit performance. 
 
 Intersegment transactions have not been eliminated. 
 
 Certain reclassifications have been made, where appropriate, to reflect 
 comparable operating results. 
 
 
SOURCE  Verizon Communications Inc. 
 
CONTACT: Bob Varettoni, 908-559-6388, robert.a.varettoni@verizon.com; or Ray McConville, 908-559-3504, 
raymond.mcconville@verizon.com 
 

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