Teleperformance Achieves Enterprise-Wide Corporate Social Responsibility Certification From Verego for 10th Consecutive Year
11 Januar 2024 - 6:00PM
Business Wire
- Fully certified in all five areas: leadership, ethics, people,
community, and environment
- Verego recognizes Teleperformance as a CSR Thought Leader,
meeting and surpassing benchmarks across the industry
- Significant continuous improvement in supply chain
responsibility and performance, and commitment to habitat
protection
Regulatory News:
Teleperformance (Paris:TEP), a global leader in digital business
services, announced today that it received the enterprise-wide
Social Responsibility Standard (SRS) certification from Verego for
the 10th consecutive year. Once again, the company’s certification
scores were among the highest in all five categories within the
industry.
“Teleperformance’s efforts to address social issues and continue
strengthening ethical decision-making across the organization,
confirm its commitment to meaningful Corporate Social
Responsibility (CSR),” said Fran McNulty, Lead Certification
Assessor at Verego. “By meeting the challenge of implementing
CSR policies across a global business, Teleperformance has a
significant opportunity to achieve positive impacts that will put
it at the forefront of its industry.”
The enterprise-wide SRS certification is based upon a six-month
assessment of Teleperformance’s globally diverse operations across
26 sites1. Verego’s assessment includes a review of more than 100
corporate and site-level materials regarding the company’s CSR
activities, policies and procedures; a survey completed by 10% of
employees at each newly assessed site; and a site audit that tracks
alignment with Teleperformance’s CSR approaches.
1 Based on an enterprise-wide SRS certification assessment
conducted by Verego before the final settlement of
Teleperformance’s acquisition of Majorel on Nov. 8, 2023.
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ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA
- Bloomberg: TEP FP), is a global leader in digital business
services which consistently seeks to blend the best of advanced
technology with human empathy to deliver enhanced customer care
that is simpler, faster, and safer for the world’s biggest brands
and their customers. The Group’s comprehensive, AI-powered service
portfolio ranges from front-office customer care to back-office
functions, including Trust and Safety services that help defend
both online users and brand reputation. It also offers a range of
specialized services such as collections, interpreting and
localization, visa and consular services, and recruitment process
outsourcing services. With nearly 500,000 inspired and passionate
people who currently speak more than 300 languages, the Group’s
global scale and local presence allows it to be a force of good in
supporting communities, clients, and the environment. In 2022,
Teleperformance reported consolidated revenue of €8,154 million
(US$8.6 billion, based on €1 = $1.05) and net profit of €645
million.
Teleperformance shares are traded on the Euronext Paris market,
Compartment A, and are eligible for the deferred settlement
service. They are included in the following indices: CAC 40, STOXX
600, S&P Europe 350, MSCI Global Standard and Euronext Tech
Leaders. In the area of corporate social responsibility,
Teleperformance shares are included in the CAC 40 ESG since
September 2022, the Euronext Vigeo Euro 120 index since 2015, the
EURO STOXX 50 ESG index since 2020, the MSCI Europe ESG Leaders
index since 2019, the FTSE4Good index since 2018 and the S&P
Global 1200 ESG index since 2017.
Visit the Group at www.teleperformance.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240111200242/en/
FINANCIAL ANALYSTS AND INVESTORS Investor relations and
financial communication department TELEPERFORMANCE Tel: +33 1 53 83
59 15 investor@teleperformance.com
PRESS RELATIONS Europe Karine Allouis – Laurent
Poinsot IMAGE7 Tel: +33 1 53 70 74 70 teleperformance@image7.fr
PRESS RELATIONS Americas and Asia-Pacific Nicole
Miller TELEPERFORMANCE Tel: + 1 629-899-0675
tppublicaffairs@teleperformance.com
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