TIDMAVIA 
 
22 April 2010 
 
                          Avia Health Informatics Plc 
 
                           ("Avia" or "the Company") 
 
    First sales of new web-deployed Odyssey TeleAssess to USA and Australia 
 
Highlights 
 
  * First sales of the new, web deployed Odyssey TeleAssess v.3.0 made to 
    Workcare Inc ("Workcare") in USA and GP Access in Australia following its 
    recent launch 
 
  * Odyssey TeleAssess v3.0 chosen ahead of international competitors 
 
  * WorkCare is an occupational health provider based in California, USA 
 
  * GP Access is a healthcare provider in New South Wales, Australia 
 
Avia (AIM: AVIA), the AIM-listed developer and provider of clinical decision 
support systems worldwide, is pleased to announce that its subsidiary, Plain 
Healthcare Limited ("Plain") has made the first sale of its new web deployed 
version of Odyssey TeleAssess to WorkCare in the USA and GP Access in 
Australia. 
 
Odyssey TeleAssess v3.0 has recently been developed so that it can be 
implemented via a simple internet download, substantially widening the 
worldwide reach, as these early sales illustrate. 
 
WorkCare use their knowledge and experience in the medical and healthcare 
field, applying technology and proven systems to make employee health count 
towards increased productivity, a reduction in costs, and a sustainable 
workforce. The proven systems they apply to help their clients will now include 
Odyssey products. 
 
Previously, WorkCare have not used software to support nurse clinical decision 
making, however having recognised the benefits of this, they selected the 
Odyssey product over US-based competitors. WorkCare are seeking to increase the 
productivity and quality of the nurses' assessments. Current assessment times 
average around 12-15 minutes and the intention is to reduce this by around 50% 
which WorkCare are confident it can achieve through the installation of 
TeleAssess v3.0 to ensure their clinicians conduct rapid, yet safe, telephone 
assessments and are able to provide up to date, pertinent patient advice. 
 
GP Access is a healthcare service provider situated in the Hunter Valley area 
of New South Wales and beyond. Its key strategy is to improve patient outcomes 
by building the relationship and interaction between GPs and their patients, 
and offering the community access to services that fill gaps in the healthcare 
system. These services include GP after hours telephone call handling and nurse 
telephone triage. GP Access has purchased Odyssey products in preference to 
renewing its existing decision support system licences. GP Access will also be 
using Odyssey Reception for call handlers and Odyssey TeleAssess for nurse 
triage in the call centre. Later in 2010, it is planning to install a 
web-deployed version of Odyssey FaceToFace in their clinics. 
 
Although modest in terms of the Company's annual turnover, these two direct 
sales represent excellent strategic contract wins, as they further the 
Company's international marketing strategy which has also been supported by the 
recent appointment of LifeBot® L.L.C. as its first US reseller. 
 
Plain is actively seeking further direct sales opportunities in global markets, 
in order to develop reference sites that can increase the speed of adoption of 
Odyssey products internationally. 
 
Chris Coyne, International Business Director at Plain stated: 
"These two contract wins, both for a minimum of three years, show that our new 
product strategy is the correct one for international growth. The presence of 
our products in major population areas of these countries will reassure 
potential resellers that Odyssey has strong market appeal." 
 
Barry Giddings, Chairman of Avia, commented: 
 
"These direct sales of the web-deployed clinical decision support software, 
within weeks of the product launch, show that this clinical technology has a 
broad, worldwide relevance with extensive markets now available to Avia". 
 
For more information on the Odyssey products please visit www.plain.co.uk 
 
Enquiries: 
 
Avia Health Informatics Plc 
 
Barry Giddings, Chairman                                          07770 747 818 
 
Merchant John East Securities Limited (Nominated Adviser and Broker) 
 
Simon Clements/Bidhi Bhoma                                        020 7628 2200 
 
 
Notes to editors 
 
Avia Health Informatics Plc was admitted to trading on AIM on 16 November 2009 
having completed a reverse takeover of The Plain Software Company Limited 
("Plain"). It is Avia's intention to grow the business both organically and by 
acquisition. 
 
The Company produces a range of clinical decision support products under the 
Odyssey brand: 
 
  * Odyssey TeleAssess which supports telephone triage by nurses and the 
    provision of up-to-date self-care advice; is also used to manage demand for 
    clinical services in an efficient manner. Used by GP out of hours services, 
    GP surgeries in-hours, ambulance trusts and the MoD. 
 
  * Odyssey FaceToFace is used by nurse-led clinics such as NHS Walk-in 
    Centres, GP-led Health Centres, Polyclinics, primary care centres and 
    practices staffed by varying nurse grades. It's also used in prisons. 
 
  * Odyssey Reception is utilised by non-clinical staff to prioritise patient 
    queues and identify potential emergencies quickly and safely. It may be 
    used by receptionists throughout primary care services. 
 
  * Odyssey FirstAssess is specifically designed for use in the Prison service 
    and secure environments to help improve healthcare in these challenging 
    environments. 
 
  * Odyssey SelfAssess is being developed to allow patients to self-assess 
    their symptoms prior to consultation with clinical services 
 
Odyssey products interact with leading patient administration systems and other 
key systems used by the NHS. 
 
 
 
END 
 

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