Intel Corporation Receives Top Supply Chain Award at CSCMP Conference
07 Oktober 2009 - 11:33PM
PR Newswire (US)
Tellabs with ICON-SCM Earns Second-Place Honors LOMBARD, Ill., Oct.
7 /PRNewswire/ -- Intel Corporation (NASDAQ:INTC) received first
place in the 2009 Supply Chain Innovation Award competition at the
Council of Supply Chain Management Professionals' (CSCMP) annual
global conference held in Chicago, September 20-23. Naperville,
Illinois-based Tellabs with software partner ICON-SCM received
second-place honors. Chosen from five finalists, Intel's multi-year
initiative to significantly improve customer satisfaction via
increased response and delivery performance, "Just Say
Yes--Innovating Responsiveness at Intel," resulted in more than a
40 percent improvement in customer feedback scores, supported by a
300 percent-plus improvement in change order responsiveness, in
addition to achieving best-in-class levels of delivery performance.
All of this was accomplished by reducing pipeline inventory by 33
percent during the same time period. Also contributing to the
improved responsiveness levels were hub-based fulfillment,
cross-organizational coordination, forecast improvements,
postponement, and reduced cycle times. "'Just Say Yes' is a big
step in Intel's journey to become a supply chain leader, and these
results also validate the exceptional customer-oriented efforts of
our employees throughout the past few years," said Frank Jones,
general manager of customer fulfillment, planning, and logistics
for Intel. "These improvements have also helped Intel optimize its
superior technology and manufacturing to realize supply chain
excellence." The company did not cite dollar-based results and
impacts. Tellabs (NASDAQ:TLAB) with software provider ICON-SCM
received second-place honors with their joint initiative entitled
"A Framework for Success: Improving the Efficiency of Outsourced
Manufacturing Operations." Results included Tellabs reducing lead
times on some components from 24 to eight weeks, reduced excess and
obsolete inventory, and a six percent reduction in freight costs.
Tellabs estimates the inventory savings will pay for the technology
investment in less than six months. The company provides 43 of the
top 50 global telecommunications providers with high-quality voice,
video, and data services over wireline and wireless networks around
the world. ICON-SCM is a supply chain planning and collaboration
software provider headquartered in Karlsruhe, Germany. "These
companies have clearly improved service to their customers, reduced
costs, and streamlined operations through their supply chains. They
have also shown that improved supply chain performance can
definitely be linked to bottom-line improvement," said Rick
Blasgen, president and CEO of CSCMP. The Supply Chain Innovation
Award competition was part of CSCMP's annual global conference
which was attended by more than 2,500 supply chain professions from
45 countries and included 150 educational sessions. The award
recognizes a supply chain team's innovation as demonstrated by
quantifiable and sustainable cost-savings, revenue-generating, or
customer-satisfaction achievements. Founded in 1963, the Council of
Supply Chain Management Professionals is the leading worldwide
professional association dedicated to education, research, and the
advancement of the supply chain management profession. With over
9,000 members globally, representing business, government, and
academia from 63 countries, CSCMP members are the leading
practitioners and authorities in the fields of logistics and supply
chain management. DATASOURCE: Council of Supply Chain Management
Professionals CONTACT: Madeleine Miller-Holodnicki, ABC, Manager of
Communications of Council of Supply Chain Management Professionals,
+1-630-645-3487 Web Site: http://www.cscmp.org/
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