JABRA(R) Enhances Customer Support to Assist Growing Number of Customers Worldwide Expansion of Customer Support Centers Help Users Get the Most Out of Their JABRA Bluetooth(R) Headsets CHICAGO, Sept. 16 /PRNewswire/ -- JABRA, the leading brand of hands-free communication products for the mobile consumer market, has enhanced its global customer support operations to provide assistance to the growing number of customers worldwide. The expansion enables JABRA to provide improved support to retailers and distributors, and directly to end-users who have questions about JABRA products, including its industry-leading wireless Bluetooth products and corded headsets. The newly centralized and streamlined customer support centers provide assistance to customers across Europe, the Middle East and Africa (EMEA), Asia Pacific and North America. The contact center for customers across EMEA is located at JABRA's headquarters in Copenhagen, Denmark. A customer support center in Xiamen offers assistance to customers in the Asia Pacific region, and the customer support operation in North America supports customers in the United States and Canada, and is based in Nashua, New Jersey through GN Netcom's Hello Direct. All of the customer support centers offer support via telephone and e-mail, and specialists in each region provide support in English and local languages. In addition to end-user support, the customer support operation allows JABRA to better equip its global network of retail and channel partners with the information necessary to better understand how to use JABRA products, and provide a means to obtain answers to questions easily and efficiently. "The expansion of JABRA's customer support operation is part of our continued effort to help customers get the most out of JABRA products, including our widely popular Bluetooth product line," says David Hogan, vice president, Sales and Marketing, JABRA. "JABRA's Bluetooth products are very easy-to-use, however customers may require additional support in order to take advantage of the product's full potential. For example, customers may require assistance when pairing devices or accessing advanced features offered by the hands-free profile," adds Hogan. JABRA Bluetooth headsets support current headset and hands-free Bluetooth profiles, ensuring compatibility with a wide variety of Bluetooth mobile phones, PDAs and smart phones. The enhanced features offered by the hands-free profile allows users to utilize additional features such as call waiting, putting a call on hold, last number redial and rejecting an incoming call directly from the headset. The North American (Unites States & Canada) toll-free number and email are as follows: Direct toll-free: 1-800-327-2230 Direct e-mail: About JABRA JABRA is the foremost brand in innovative hands-free communication products for the mobile consumer market. JABRA products are available at more than 70,000 retailers worldwide, including key national GSM operators, key consumer electronic chains and mobile phone specialists. JABRA is part of GN Netcom. More information can be found on the website at http://www.jabra.com/. About GN Netcom GN Netcom is a world leader in hands-free communication technologies. The company develops, manufactures and markets a broad portfolio of corded as well as wireless headsets and related products through its two market focused divisions: Contact Center & Office Division and Mobile Division. The Contact Center & Office Division, under the GN Netcom brand, provides solutions covering the hands-free communication needs of professionals working in contact centers and offices. The Mobile Division provides innovative hands-free solutions under the JABRA brand for users of mobile devices. For information about products please visit http://www.gnnetcom.com/. GN Netcom is part of GN Store Nord, a global market leader in personal communications. GN Store Nord is traded on the Copenhagen Stock Exchange (Reuters: GN.CO; OTC: GGNDF). For more information, please visit http://www.gn.com/. JABRA(R) is a registered trademark of GN Netcom. All other trademarks included herein are the property of their respective owners. The Bluetooth(R) word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by GN Netcom is under license. DATASOURCE: JABRA CONTACT: Company, Heidi Adams of JABRA, +1-858-622-9955, ; or Agency, Jamey Long of BERKMAN Communications, +1-619-231-9977, or cell, +1-619-813-2996, , for JABRA Web site: http://www.gn.com/ Web site: http://www.gnnetcom.com/ Web site: http://www.jabra.com/

Copyright