- Wishpond announces the filing of a patent application for its
innovative enhanced state manager technology, which is expected to
vastly improve complex conversations with its SalesCloser
AI virtual agents by adapting to real-time cues and remembering
previous interactions.
VANCOUVER, BC, Jan. 9, 2025
/CNW/ - Wishpond Technologies Ltd. (TSXV: WISH) (OTCQX:
WPNDF) (the "Company" or "Wishpond"), a provider of
marketing-focused online business solutions, is pleased to announce
that it has filed a non-provisional utility patent, entitled
Enhanced State Manager In a Virtual AI Representative, for the
enhanced state manager technology within its SalesCloser AI
("SalesCloser") virtual AI agents. This technology is
expected to improve the ability of AI systems to manage complex,
real-world conversations, addressing challenges such as
interruptions, tangential topics, and premature conversation
endings. This is Wishpond's second patent application related to
SalesCloser's virtual AI agents.
The enhanced state manager within SalesCloser utilizes
conversational AI technology to dynamically adapt to real-time
cues, ensuring a seamless flow of dialogue. This capability is
particularly critical in industries such as customer service and
therapy, where maintaining context and delivering coherent
interactions are paramount. The enhanced state manager leverages
both user-defined and system-defined states to offer consistent,
tailored, and responsive experiences. Furthermore, it remembers
previous interactions, even after interruptions, allowing
continuity in dialogue management.
Ali Tajskandar, CEO of Wishpond, commented, "We are excited to
file a patent application for the enhanced state manager
technology; this marks a significant milestone in our Company's
innovation journey. This breakthrough enables our virtual AI agent
to handle complex, real-world conversations with a greater level of
precision and adaptability. By addressing challenges like
interruptions and maintaining context across varied scenarios, the
enhanced state manager allows businesses to offer seamless,
personalized interactions that improve customer satisfaction and
operational efficiency. This patent application further solidifies
Wishpond's commitment to delivering cutting-edge solutions that
help businesses scale while staying competitive in an increasingly
dynamic market."
SalesCloser, Wishpond's virtual AI agent, is designed to support
customer interaction across various industries by offering
businesses scalable, efficient, and cost-effective communication
solutions. Its ability to mimic human-like conversations and adapt
to different sectors helps companies reduce operational bottlenecks
while enhancing customer satisfaction and retention. With the
enhanced state manager at its core, SalesCloser continues to offer
highly competitive precision and coherence in managing
sophisticated dialogues.
Management Update
In addition to this milestone, Wishpond announces the
resignation of Nick Steeves, Vice
President of Partnerships and formerly General Manager of
Wishpond's subsidiary, PersistIQ, Inc. ("PersistIQ"). His
last day with the Company will be January
16, 2025.
Nick joined Wishpond in 2011, and has since held various roles
in marketing, customer success, product development, and strategic
partnerships. Following Wishpond's acquisition of PersistIQ in
2021, Nick played an instrumental role in integrating PersistIQ
into Wishpond's broader suite of products and services.
Ali Tajskandar, CEO of Wishpond, commented, "We are incredibly
grateful to Nick for his leadership and dedication throughout the
integration process of PersistIQ. His contributions have been
invaluable in ensuring a seamless transition and in expanding our
product portfolio. With the integration process now successfully
completed, we wish Nick all the best in his future endeavors."
Going forward, Wishpond's senior leadership team will oversee
strategic partnerships while continuing to drive growth and
innovation across all business lines.
Ali Tajskandar
Chief Executive Officer
Wishpond Technologies Ltd.
About Wishpond Technologies Ltd.
Based out of Vancouver, British
Columbia, Wishpond is a provider of AI-enabled,
marketing-focused online business solutions. Wishpond is a leading
provider of digital marketing solutions that empower entrepreneurs
to achieve success online. The Company's Propel IQ platform offers
an "all-in-one" marketing suite that provides companies with
marketing, promotion, lead generation, ad management, referral
marketing, sales conversion and outbound sales automation
capabilities in one integrated platform. Wishpond replaces
disparate marketing solutions with an easy-to-use product, for a
fraction of the cost. Wishpond serves over 4,000 customers who are
primarily small and medium-sized businesses (SMBs) in a wide
variety of industries. The Company has developed cutting-edge
marketing technology solutions, including an AI powered website
builder, an AI email automation tool, an AI Sales Agent and
continues to add new AI enabled features and applications. The
Company employs a Software-as-a-Service (SaaS) business model where
most of the Company's revenue is subscription-based recurring
revenue which provides excellent revenue predictability and cash
flow visibility. Wishpond is listed on the TSX Venture Exchange
under the ticker "WISH", and on the OTCQX Best Market under the
ticker "WPNDF". For further information, visit:
www.wishpond.com.
Forward-Looking Statements
Statements that are not reported financial results or other
historical information are forward-looking statements or
forward-looking information within the meaning of applicable
securities laws (collectively, "forward-looking
statements"). This press release includes forward-looking
statements regarding the Company, its subsidiaries and the
industries in which they operate, including statements about, among
other things, references to expected results from future
operations, future growth of the Company's products and platforms,
the future development and increased use of products incorporating
artificial intelligence, including SalesCloser and the enhanced
state manager technology, and expectations around the outcome of
the application for the patent, references to the growth of the
Company's product portfolio and future profitability, including
whether additional products or features may be developed in the
future, and the functionality and timing of such products,
financial results or operational activities that may be undertaken
by the Company, the results of the Company's cost-savings, research
and development and other initiatives, any future acquisitions or
other activities done to grow the Company both organically or
inorganically, expectations, beliefs, plans, future operations, the
impact of broader economic factors including inflation and other
general economic risks on the Company, business and acquisition
strategies, opportunities, objectives, prospects, assumptions,
including those related to trends and prospects, and future events
and performance. Sentences and phrases containing or modified by
words such as "expect", "anticipate", "plan", "continue",
"estimate", "intend", "expect", "may", "will", "project",
"predict", "potential", "targets", "projects", "is designed to",
"strategy", "should", "believe", "contemplate" and similar
expressions, and the negative of such expressions, are not
historical facts and are intended to identify forward-looking
statements. Readers are cautioned to not place undue reliance on
forward-looking statements. Actual results and developments may
differ materially from those contemplated by forward-looking
statements. Although the Company believes that the expectations
reflected in forward-looking statements in this press release are
reasonable and are based on, among other things, the expectations
and analysis of current market trends and opportunities of
management of the Company, such forward-looking statements have
been based on expectations, factors and assumptions concerning
future events which may prove to be inaccurate and are subject to
numerous risks and uncertainties, certain of which are beyond the
Company's control, including, but not limited to, economic
uncertainty and instability as a result of the ongoing inflation
and supply chain issues, higher interest rate climate, tightening
of credit availability and recessionary risks, pandemic related
risks, wars, instability in global commodity and securities
markets, shifts in consumer and institutional spending and
marketing strategies, risks related to data breaches and privacy,
the changing global market and competition for the products and
services supplied by the Company, risks associated with the failure
to obtain the patent applied for and infringement by third parties
of the Company's intellectual property and the additional risk
factors discussed in the continuous disclosure materials of the
Company which are available under the Company's profile on SEDAR+
at www.sedarplus.ca. The forward-looking statements contained in
this press release are expressly qualified by this cautionary
statement and are made as of the date hereof. The Company disclaims
any intention and has no obligation or responsibility, except as
required by law, to update or revise any forward-looking
statements, whether as a result of new information, future events
or otherwise.
Neither the TSX Venture Exchange nor its Regulation Services
Provider (as that term is defined in policies of the TSX Venture
Exchange) accepts responsibility for the adequacy or accuracy of
this release.
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SOURCE Wishpond Technologies Ltd.