VIASYS Healthcare Introduces Advanced Remote Support Services for Vmax(R) Encore Pulmonary Function System
07 November 2006 - 10:05PM
Business Wire
VIASYS Healthcare Inc. (NYSE:VAS) announced today that its Vmax�
Encore pulmonary function system is now equipped with the VIASYS
VCare� Connect remote support tool, allowing VIASYS clinical
experts to provide real-time guidance and technical support to
end-users. VCare Connect, enabled by Axeda� Device Relationship
Management (DRM) technology, is the first advanced remote services
application to be used with pulmonary function systems in the
United States. The system allows VIASYS� experts, with the
customer�s permission, to access the same screen as the end user.
VIASYS technical support personnel can then provide technical
advice and answer specific questions about the performance and
functionality of the system. In addition, through monitoring of
diagnostic files, alarms, and other key performance indicators, the
Vmax� Encore is programmed to provide a continuous snapshot of the
operation of its system to VIASYS technical support teams. VIASYS
technical support can also assume control of the system from a
remote location to manage and manipulate the system�s functionality
and operability. �Our customers have indicated that one of the most
important factors in selecting diagnostic equipment is an assurance
that the equipment will operate at full capacity on a continuous
basis,� said Bill Cary, VIASYS Healthcare Director of Marketing for
Pulmonary Diagnostics. "Using VCare Connect with the Vmax� Encore
system allows VIASYS and the customer to address interruptions in
the operation of the Vmax Encore directly through remote technical
support and trouble-shooting advice, thereby reducing downtime."
ABOUT VIASYS HEALTHCARE INC. VIASYS Healthcare Inc. is a global,
research-based medical technology company focused on respiratory,
neurology, medical disposable and orthopedic products. VIASYS
products are marketed under well-recognized trademarks, including,
among others, AVEA�, BEAR�, BIRD�, CORFLO�, CORPAK�, CORTRAK�,
EME�, GRASON-STADLER�, JAEGER�, LYRA�, MEDELEC�, MICROGAS�,
NAVIGATOR�, NICOLET�, NicoletOne�, PULMONETIC�, SENSORMEDICS�,
TECA�, TECOMET�, VELA� and VMAX�. VIASYS is headquartered in
Conshohocken, PA, and its businesses are conducted through its
Respiratory Care, NeuroCare, MedSystems and Orthopedics business
units. More information can be found at
http://www.viasyshealthcare.com. Axeda� is a registered trademark
of Axeda Corporation. VIASYS Healthcare Inc. (NYSE:VAS) announced
today that its Vmax(R) Encore pulmonary function system is now
equipped with the VIASYS VCare(TM) Connect remote support tool,
allowing VIASYS clinical experts to provide real-time guidance and
technical support to end-users. VCare Connect, enabled by Axeda(R)
Device Relationship Management (DRM) technology, is the first
advanced remote services application to be used with pulmonary
function systems in the United States. The system allows VIASYS'
experts, with the customer's permission, to access the same screen
as the end user. VIASYS technical support personnel can then
provide technical advice and answer specific questions about the
performance and functionality of the system. In addition, through
monitoring of diagnostic files, alarms, and other key performance
indicators, the Vmax(R) Encore is programmed to provide a
continuous snapshot of the operation of its system to VIASYS
technical support teams. VIASYS technical support can also assume
control of the system from a remote location to manage and
manipulate the system's functionality and operability. "Our
customers have indicated that one of the most important factors in
selecting diagnostic equipment is an assurance that the equipment
will operate at full capacity on a continuous basis," said Bill
Cary, VIASYS Healthcare Director of Marketing for Pulmonary
Diagnostics. "Using VCare Connect with the Vmax(R) Encore system
allows VIASYS and the customer to address interruptions in the
operation of the Vmax Encore directly through remote technical
support and trouble-shooting advice, thereby reducing downtime."
ABOUT VIASYS HEALTHCARE INC. VIASYS Healthcare Inc. is a global,
research-based medical technology company focused on respiratory,
neurology, medical disposable and orthopedic products. VIASYS
products are marketed under well-recognized trademarks, including,
among others, AVEA(R), BEAR(R), BIRD(R), CORFLO(R), CORPAK(R),
CORTRAK(R), EME(R), GRASON-STADLER(R), JAEGER(TM), LYRA(R),
MEDELEC(R), MICROGAS(R), NAVIGATOR(R), NICOLET(R), NicoletOne(TM),
PULMONETIC(TM), SENSORMEDICS(R), TECA(R), TECOMET(TM), VELA(R) and
VMAX(R). VIASYS is headquartered in Conshohocken, PA, and its
businesses are conducted through its Respiratory Care, NeuroCare,
MedSystems and Orthopedics business units. More information can be
found at http://www.viasyshealthcare.com. Axeda(R) is a registered
trademark of Axeda Corporation.
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