Cingular's MEdia Net Simplifies the Wireless Internet Experience by Providing Breakthrough Levels of Personalization for More Th
17 November 2005 - 2:30PM
PR Newswire (US)
ATLANTA, Nov. 17 /PRNewswire/ -- Cingular Wireless today announced
a significant upgrade to its MEdia Net service that dramatically
simplifies the way more than 30 million of its customers access the
wireless Internet on their mobile phones. The enhanced MEdia Net
provides customers with the quickest access to favorite online
content, and is the first wireless Internet service to offer
breakthrough levels of personalization. Cingular's more than 30
million customers with data-capable handsets will be automatically
migrated to the new MEdia Net over the next several weeks. To view
the Multimedia News Release, go to:
http://www.prnewswire.com/mnr/cingular/23198 "Our customers have
already shown a desire to personalize their phones with ringtones,
games and graphics," said Ralph de la Vega, Chief Operating Officer
for Cingular Wireless. "We are giving them the tools to take
personalization an unprecedented step further and attain the
quickest access to news, information and entertainment in the
industry. The result is a service that completely changes the way
consumers engage with the wireless Internet." The new MEdia Net
dramatically reduces the number of clicks it takes to retrieve
online information on consumers' wireless phones. Now, with just
one or two clicks on the phone's keypad, customers can gain access
to news and entertainment headlines, sports scores, financial
quotes, local weather, and more. Cingular's introduction of a
personalized "phone page" enables users to add and remove whatever
content they wish to see. Cingular has worked closely with leading
content providers, including CNN for news, ESPN for sports, E!
Online for entertainment, The Weather Channel for weather, and
Univision for Spanish-language content. To make it even easier for
Cingular's customers, the company has taken the first step by
linking localized content to the customer's billing zip code.
Therefore, when customers access the new MEdia Net, they will see
their local weather, sports team scores, movie theatre listings and
more on their first visit -- all tied to their zip code. MEdia Net
then provides customers the control to move beyond these initial
settings to further personalize their experience right from their
phone. Consumer research and insight helped guide Cingular's design
and technology changes. According to de la Vega, the company talked
with hundreds of consumers at five different check points
throughout the design process and spent thousands of hours
improving the experience. "We took our customers' biggest
frustrations with the current wireless Internet experience -- that
it's too slow, too hard to use, and not relevant to them -- as the
key input toward the new design," said de la Vega. "We checked back
with our customers frequently throughout the design process to see
how we were doing and kept making improvements." Industry analysts
agree that Cingular has simplified and transformed the wireless
Internet experience for consumers. "While the wireless Internet has
been available to consumers for years, until now it has not been as
easy as it should be for consumers to use," said Roger Entner, Vice
President, Wireless Telecom, Ovum. "Consumers view their wireless
phones as an indispensable resource, and MEdia Net enhances the
ease and speed at which those devices can now be used to access
information on-the- go. This is good for consumers and for
Cingular." InfoSpace Inc. (NASDAQ:INSP), a long-time Cingular
partner and leading provider of mobile content and search on mobile
devices and the Web, is powering the new MEdia Net. MEdia Net Live
Ticker Taking MEdia Net's convenience and simplicity one step
further, Cingular also has introduced MEdia Net Live Ticker. For
the first time in the industry, MEdia Net Live Ticker delivers
pre-selected content, such as breaking news, weather and sports
information, directly to consumers' phone displays without the need
to touch a single button or incur any charge for accessing the
initial information. MEdia Net Live Ticker provides zero-click
access to specific personalized headlines and content. Information
rolling across the "ticker" at the bottom of the phone display is
updated automatically several times daily to keep consumers current
with their favorite news, weather, sports and entertainment
content; all without pressing a button. MEdia Net Live Ticker
updates in the background when the phone is idle and does not
disrupt the phone's normal usage. With MEdia Net Live Ticker,
consumers will receive "bites" of headline- style information that
appear on their phone's display. The customer can then delve
one-level deeper and "snack" on a brief synopsis of the
information. If the customer then decides to "feast" on additional
information beyond what has been provided, they can use MEdia Net
to access the wireless Internet and retrieve the full story.
Charges are only incurred if the customer chooses to open the MEdia
Net session to get the full story. MEdia Net Live Ticker is
launching on the Motorola V557 for the holidays, with more handsets
featuring this service to come in the new year. Media Net Pricing
MEdia Net services can be purchased on a pay-as-you-go basis ($0.01
per KB), or included in a MEdia Net or MEdia Bundle package. These
packages range in price from $4.99 for 1MB of data usage to $19.99
for unlimited data usage. About Cingular Wireless Cingular Wireless
is the largest wireless carrier in the United States, serving 52.3
million customers. Cingular, a joint venture between SBC
Communications Inc. (NYSE:SBC) and BellSouth Corporation
(NYSE:BLS), has the largest digital voice and data network in the
nation -- the ALLOVER(SM) network - and the largest
mobile-to-mobile community of any national wireless carrier.
Cingular is the only U.S. wireless carrier to offer Rollover(R),
the wireless plan that lets customers keep their unused monthly
minutes. Details of the company are available at
http://www.cingular.com/. Get Cingular Wireless press releases
e-mailed to you automatically. Sign up at
http://www.cingular.com/newsroom.
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http://www.prnewswire.com/mnr/cingular/23198DATASOURCE: Cingular
Wireless CONTACT: Jennifer Bowcock, Cingular Wireless,
+1-404-236-6319, Web site: http://www.cingular.com/
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