Digicel Trials Teleglobe for Hosted Application Managed Roaming Service for Intelligent Roaming Selection; Digicel Now Able to I
17 August 2005 - 2:30PM
Business Wire
Teleglobe International Holdings Ltd (NASDAQ:TLGB) and the Digicel
Group, the fastest growing mobile telecommunications provider in
the Caribbean, today announced that Digicel Caribbean will use
Teleglobe's hosted application Managed Roaming service on a trial
basis, enabling Digicel Caribbean to intelligently assign their
outbound roamers onto preferred visited GSM networks around the
world. Digicel has been a Teleglobe customer since its flagship
launch in Jamaica in 2001. The dynamic company now operates in
eight Caribbean countries with licenses recently secured in
Trinidad & Tobago and Haiti and announced plans, subject to
regulatory approval, to acquire Cingular's Caribbean and Bermuda
operations. Teleglobe's Managed Roaming service will enable Digicel
to assign a traveling subscriber onto a specific visited network.
Digicel may specify the visited network that provides the best
delivery of the home network suite of services, improving the
customer experience and increasing use of these services, and/or
the preferred tariff terms for roaming, contributing to better
average margin per user, or AMPU. The Managed Roaming application
runs on a platform that is centrally located on Teleglobe's
premises, which will allow Digicel to rely on a service rather than
investing in a system of its own. Digicel will remain in full
control as they remotely manage traveling subscribers' registration
onto preferred visited networks via a secure web-based interface to
Teleglobe's Managed Roaming application. "Digicel is continually
looking at ways to enhance its services in order to deliver more
value added to our customers and so looks forward to trialing
Teleglobe's global managed roaming service," says Ian Marwood,
Digicel Group Carrier Services Director. "We believe that by
establishing special arrangements with specific roaming partners
and ensuring that subscribers are directed to these networks our
customers will enjoy significant benefits." "We are very pleased
that Digicel has chosen to trial Teleglobe's global managed roaming
service," said Barry MacCheyne, Vice President of Wireless Global
Sales. "Our service will allow Digicel to better-manage their
roaming business while effectively controlling their costs, and
enhancing the customer experience." The feature-rich Managed
Roaming service empowers the home network GSM operator to
preferentially select the network for their outbound subscribers.
Out-roaming subscribers are directed onto partner and/or preferred
networks where advantageous roaming agreements have been
established or best service selections can be assured. Margin
control while roaming can be achieved through the use of dynamic
preferred versus random network assignment. In addition to the cost
benefits, the controlled selection of networks ensures improved
customer service and satisfaction. Managed Roaming and other hosted
offerings to follow build upon Teleglobe's current signaling
services to over 400 GSM operators worldwide, and uses a
well-proven highly reliable signaling network that spans over 225
countries. Teleglobe hosts the Managed Roaming application on a
rigorously managed, fault tolerant, scalable and open signaling
architecture. The service offers the flexibility to either a single
mobile operator or a group of operators to apply visited network
preference plans on a location-specific basis - by country, region,
state or city. About Digicel: Since its launch in 2001, Digicel has
become the fastest growing wireless telecommunications operator in
the Caribbean. In four years, Digicel has become renowned for
competitive rates, unbeatable coverage, superior customer care, a
wide variety of products and services, and state-of-the-art
handsets. It is the largest GSM operator in the region. By offering
innovative wireless services and community support, Digicel has
become a leading brand in the Caribbean and has placed the region
at the cutting edge of wireless communications. Digicel is
incorporated in Bermuda and operates in eight countries including
Aruba, Barbados, Curacao, The Cayman Islands, Grenada, Jamaica, St.
Lucia, St. Vincent and the Grenadines with plans to launch in
Trinidad & Tobago. Digicel has entered into an agreement to
acquire, subject to regulatory approval, Cingular Wireless' Bermuda
and Caribbean operations that will significantly increase the size
of its pan-Caribbean network to include Bermuda, Anguilla, St Kitts
and Nevis, Antigua and Barbuda and Dominica. Digicel's market share
in The Cayman Islands, Grenada, St. Lucia, Barbados and St. Vincent
& the Grenadines, will also be strengthened as Cingular's
customer base will transition to Digicel. The company is the lead
sponsor of Caribbean sports teams including the West Indies Cricket
Team, Special Olympics teams across the Caribbean and is title
sponsor of the Digicel Caribbean Football Union Cup, which involves
over 30 Caribbean countries and is an important qualifier towards
the CONCACAF Gold Cup. Visit www.digicelgroup.com for more
information on Digicel. About Teleglobe: Teleglobe International
Holdings Ltd is a leading provider of international voice, data,
Internet and mobile roaming services with over 50 years of industry
expertise in international telecommunications. Teleglobe became a
public company trading on the NASDAQ under the symbol TLGB with the
acquisition of Voice over IP (VoIP) network leader ITXC Corp. on
June 1, 2004. Teleglobe owns and operates one of the world's most
extensive telecommunications networks, reaching over 240 countries
and territories with advanced voice, mobile, and data services.
Teleglobe is the carrier of choice to more than 1,400 wholesale
customers representing the world's leading telecommunications,
mobile operators and Internet service providers. With an annual
run-rate of over 13 billion minutes, and a significant portion of
the world's Internet traffic, Teleglobe's network is consistently
ranked among the most robust and reliable, performing at the high
end of industry standards. Detailed information about Teleglobe is
available on the company's web site at www.teleglobe.com.
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