IINT Indus

Indus International Inc. (NASDAQ: IINT), a leading Service Delivery Management (SDM) solution provider, today announced that Greater Cincinnati Water Works (GCWW) has licensed a full Service Delivery Management solution comprising best-in-class customer, asset and field service management suites from Indus. GCWW selected the Indus solution to help the utility deliver significant performance improvements and further its vision of being the standard of excellence in the water utility industry. "While developing our strategic IT and business plans for the next seven years, we recognized the importance of effective maintenance management, accurate and timely customer information and efficient field service applications in achieving our goals," said David Rager, Director, GCWW. "We chose to work with Indus because they are providing a seamless solution that supports all of these needs. In addition, Indus' expertise and knowledge in the water and sewer utility industry made us confident that they could tailor the solution to meet our specific requirements." The integrated solution will enable the utility to provide critical information to customer service reps (CSRs) and streamline the flow of tasks and information from CSRs to other sections and divisions, enabling greater utilization of field resources and improving field service workload management. The integrated system will even enable GCWW customers to set service appointments based on the best fit for their schedule, further improving customer satisfaction. Indus' SDM solution will provide additional benefits, including the ability to better track customer contacts regardless of the medium chosen by the customer (e.g., phone, email, Internet, office visit, etc.). As a result, future interactions with the customer can be more efficient, and issues can be resolved in a more timely manner. Furthermore, the solution will facilitate GCWW's continued marketing of billing and call center services to other utilities in the area, providing additional revenue opportunities. "Greater Cincinnati Water Works' efficiency and customer service has been recognized by industry organizations such as the Association for Metropolitan Water Agencies, so their standard of excellence is more than just a vision," said Indus Executive Vice President of Field Operations John Gregg. "Their investment in our comprehensive Service Delivery Management solution demonstrates that Indus is the right choice for industry-leading utilities committed to increasing customer service levels while delivering results to the bottom line." GCWW is also planning to implement a departmental Field Mobile Computing strategy, empowering field service technicians with electronic access to schedules and work orders via mobile devices in the field. The utility believed that the mobile capabilities of the SDM solution look to be a good fit to the GCWW strategy. About Greater Cincinnati Water Works Greater Cincinnati Water Works, a municipally owned and operated utility, serves more than 1 million customers in the Greater Cincinnati area. The utility provides about 136 million gallons of water a day through 3,000 miles of water mains to most of Hamilton County and parts of Butler and Warren Counties in Ohio, and to Boone County in Kentucky. Their mission is to provide customers with a plentiful supply of the highest quality water and outstanding services in a financially responsible manner. About Indus International Indus is a leading Service Delivery Management (SDM) solution provider, helping clients in a broad array of industries optimize the management of their customers, workforce, spare parts inventory, tools and documentation in order to maximize performance and customer satisfaction while achieving significant cost savings. Indus customer, asset and workforce management software products, professional services and hosted service offerings improve our clients' profitability by reducing costs, increasing capacity and competitiveness, improving service to their customers, facilitating billing for services and ensuring regulatory compliance. Indus solutions have been purchased by more than 400 companies in more than 40 countries, representing diverse industries -- including manufacturing, utilities, telecommunications, government, education, transportation, facilities and property management, high tech, consumer packaged goods and more. For more information, visit our Website at http://www.indus.com. Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995 This press release contains statements, estimates or projections that are not historical in nature and that may constitute "forward-looking statements" as defined under U.S. federal securities laws. These statements include, but are not limited to, GCWW's ability to achieve its business goals. These statements, which speak only as of the date given, are subject to certain risks and uncertainties that could cause actual results to differ materially from our Company's historical experience and our expectations or projections. These risks include, but are not limited to, projected growth in the emerging service delivery management market, market acceptance of our service delivery management strategy, current market conditions for our products and services, our ability to achieve growth in our asset management and customer management offerings, market acceptance and the success of our new products and enhancements and upgrades to our existing products, the success of our product development strategy, our competitive position, the ability to establish and retain partnership arrangements, our ability to develop our indirect sales channels, changes in our executive management team, uncertainty relating to and the management of personnel changes, the ability to realize the anticipated benefits of our recent restructurings, timely development and introduction of new products, releases and product enhancements, current economic conditions, heightened security and war or terrorist acts in countries of the world that affect our business, and other risks identified from time-to-time in the Company's SEC filings. Investors are advised to consult the Company's filings with the SEC, including its 2005 Annual Report on Form 10-K filed with the SEC on June 13, 2005, and its subsequent quarterly reports on Form 10-Q filed with the SEC for a further discussion of these and other risks. Indus is a registered trademark of Indus International Inc. Other company and product names may be trademarks of the respective companies with which they are associated.