IINT Indus

Indus International Inc. (NASDAQ: IINT), a leading Service Delivery Management (SDM) solution provider, today announced the availability of IndusPro(TM), a new online collaboration tool and implementation methodology designed to deliver significant cost savings by facilitating the rapid and successful deployment of Indus software solutions. The announcement was made at the first annual Indus Investor Day event here at the Grand Hyatt New York. The IndusPro Web-based software functions as an educational and day-to-day operational tool that represents a world-class implementation methodology encapsulating Indus' nearly 30 years of experience in implementing enterprise management software solutions. Accessible online, IndusPro provides a central repository of information for all project stakeholders enabling them to easily monitor all aspects of the implementation and better track and manage results. IndusPro provides for the seamless integration to multiple software tools that includes a sophisticated document and content management system housing all project documentation and deliverables, a workflow engine to manage approval processes and an advanced search engine ensuring fast and easy access to all information. IndusPro also provides for the seamless integration to other complementary software tools such as Microsoft Project, Word, Excel and Visio. "Truly effective implementation teams require the collaboration of members of various departments and partners; hence the centralized IndusPro tool ensures the disciplined adherence to the Indus world-class methodology," said Indus VP of Global Services Dave Henderson. "However, IndusPro is much more than just the online documentation of our implementation methodology, it is a day-to-day operational tool and collaboration engine which enables the entire team to complete their work more effectively, monitor progress of the project and analyze results in real time. As a result, projects can be completed more efficiently and at a lower cost to both Indus and our clients." Standardized Methodology Designed to Deliver Business Results The IndusPro implementation methodology consists of six essential steps. Each step represents a chronological element in the software implementation from the initial client's evaluation of the Indus software through the execution of the implementation itself and then continuing to facilitate the ongoing refinement of the client's use of the software. The ultimate objective is for the client to achieve the maximum use and benefit of their software investment. The methodology steps include the following: -- Engage. Involves and captures knowledge of all client software evaluation activities, including software demonstration solution, implementation proposal and an Indus Value Assessment (IVA). The IVA is an exercise provided by Indus at no cost to the client resulting in the compilation of realistic ROI goals and expectations, utilizing the client's own data and processes. -- Plan. Performed as the initial step of the implementation project. The Plan step includes activities such as the compilation of the project plan, the communication of project standards, assessing all training needs and technical readiness of the client. Indus will ensure that the plan reflects the importance of client's strategic business goals and requirements. -- Model. Focused on defining how the software will be used, the Model step includes activities such as a functional design definition, detailed deployment estimate and technical rollout plan. -- Configure. Involves activities which enable the software to be used by client personnel such as train the trainers, data validation, configuration of the software and detailed interface design. -- Deploy. Activities necessary to move the project into production use after testing and training of personnel, including stress testing and performance tuning. -- Refine. Focused on continuous improvement of business processes and software. This step includes post-implementation optimization workshops to extract maximum value from the implemented Indus products in order to ensure maximum benefit. "By the addition of the key Engage and Refine steps to our IndusPro methodology, Indus has taken our implementation methodology to another level," Henderson said. "Our philosophy is that our partnership with the client begins with our first contact with them and continues beyond go-live for the life of the use of their Indus software. Our ultimate objective is to ensure that our clients realize the absolute most value possible from our solutions." About Indus International Indus is a leading Service Delivery Management (SDM) solution provider, helping clients in a broad array of industries optimize the management of their customers, workforce, spare parts inventory, tools and documentation in order to maximize performance and customer satisfaction while achieving significant cost savings. Indus customer, asset and workforce management software products, professional services and hosted service offerings improve our clients' profitability by reducing costs, increasing capacity and competitiveness, improving service to their customers, facilitating billing for services and ensuring regulatory compliance. Indus solutions have been purchased by more than 400 companies in more than 40 countries, representing diverse industries -- including manufacturing, utilities, telecommunications, government, education, transportation, facilities and property management, high tech, consumer packaged goods and more. For more information, visit our Website at http://www.indus.com. Indus is a registered trademark of Indus International, Inc. Other company and product names may be trademarks of the respective companies with which they are associated.