More capable and functional analytics and
reporting tools are opening new opportunities for Workday’s
partners, ISG Provider Lens™ report says
The integration of machine learning (ML) models throughout the
Workday platform is allowing businesses to make better strategic
decisions about resource allocation and workforce distribution,
according to a new research report published today by Information
Services Group (ISG) (Nasdaq: III), a leading global technology
research and advisory firm.
The 2024 ISG Provider Lens™ Workday Ecosystem report for Europe
finds the providers of services to organizations using Workday are
thriving in a marketplace expanded by growing demand for analytics
and predictive insights.
“Enterprises throughout Europe are keen to embrace Workday in
their human resources environments, and that trend is only likely
to increase,” said Stacey Cadigan, partner, ISG Human Capital
Management and Enterprise Transformation. “Workday and platforms
like it are becoming essential to helping organizations effectively
manage their workforces, comply with regulations, improve employee
experience and achieve their strategic objectives.”
Enterprises are turning to system integrators and implementation
consultants to support Workday’s growing analytics and machine
learning functionality, the report notes. While Workday has long
been known for its analytical functionality, integrating ML into
its analytics toolset enables users to make more effective business
decisions and predict issues before they escalate.
Workday ecosystem partners are realizing new growth
opportunities by helping customers deploy customized applications
built with Workday Extend that integrate seamlessly with the
Workday environment, while addressing the specific and unique needs
of their users.
Workday ML models are tailored to support key functional HR
areas, including performance management, talent acquisition, and
expense forecasting. Consulting firms throughout Europe are finding
extensive opportunities to help customers leverage insights from
these models to achieve or rethink their strategic goals, the
report says.
“This is what a healthy technology ecosystem is supposed to look
like,” said Jan Erik Aase, partner and global leader, ISG Provider
Lens Research. “The competition in this market is very robust, and
even though the number of competitors in this market isn’t large,
they’re all making tremendous headway with customers as Workday’s
capabilities evolve.”
Sustainability and environmental, social, and governance (ESG)
reporting has taken on new urgency throughout Europe, with new
reporting regulations now being enforced. The report says Workday
ecosystem partners are helping customers respond to these new
requirements by using the platform’s capabilities to improve
transparency and stakeholder relations and advance corporate social
responsibility.
For more insights into the Workday-related challenges faced by
enterprises in Europe, plus ISG’s advice on overcoming those
issues, see the ISG Provider Lens™ Focal Points briefing here.
The 2024 ISG Provider Lens™ Workday Ecosystem report for Europe
evaluates the capabilities of 20 providers across three quadrants:
Transformation Services, Deployment and Integration Services, and
Performance and Optimization Services.
The report names Accenture, Cognizant, Deloitte, Kainos, PwC and
Strada (formerly Alight) as Leaders in all three quadrants. HR Path
and KPMG were named Leaders in two quadrants each, while IBM and
Tietoevry were named Leaders in one quadrant each.
In addition, Tietoevry is named a Rising Star — a company
defined by ISG as having a “promising portfolio” and “high future
potential” — in two quadrants. HR Path is named a Rising Star in
one quadrant.
In the area of customer experience, Invisors is named the ISG CX
Star Performer for 2024 among Workday ecosystem providers. Invisors
earned the highest customer satisfaction scores in ISG's Voice of
the Customer survey, part of the ISG Star of Excellence™ program,
the premier quality recognition for the technology and business
services industry.
A customized version of the report is available from
Deloitte.
The 2024 ISG Provider Lens™ Workday Ecosystem report for Europe
is available to subscribers or for one-time purchase from this
webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Mexico,
Brazil, the U.K., France, Benelux, Germany, Switzerland, the
Nordics, Australia and Singapore/Malaysia, with additional markets
to be added in the future. For more information about ISG Provider
Lens research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI, cloud and data analytics; sourcing advisory; managed
governance and risk services; network carrier services; strategy
and operations design; change management; market intelligence and
technology research and analysis. Founded in 2006, and based in
Stamford, Conn., ISG employs more than 1,600 digital-ready
professionals operating in more than 20 countries—a global team
known for its innovative thinking, market influence, deep industry
and technology expertise, and world-class research and analytical
capabilities based on the industry’s most comprehensive marketplace
data. For more information, visit www.isg-one.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20241023305831/en/
Press:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Philipp Jaensch, ISG +49 151 730 365 76
philipp.jaensch@isg-one.com
Information Services (NASDAQ:III)
Historical Stock Chart
Von Nov 2024 bis Dez 2024
Information Services (NASDAQ:III)
Historical Stock Chart
Von Dez 2023 bis Dez 2024
