Utah Wins First Place in Government Experience Awards
04 Oktober 2018 - 5:00PM
Business Wire
Utah.Gov Recognized for Second Year in a
Row
For the second year in a row, Utah was awarded first place in
the Center for Digital Government’s Government Experience Awards.
The Center for Digital Government named Utah.Gov first in the
Overall State Government Experience category. Utah.Gov services
also won an additional award for its notary services and for using
artificial intelligence (AI) to analyze analyzing resident
feedback.
“It is an incredible honor that the Center for Digital
Government has chosen to reward Utah’s efforts with first place
again,” said Gov. Gary Herbert. “The award recognizes Utah.Gov’s
collaborative effort to create strong online experiences and
provide superior government services and value to residents of
Utah.”
The Government Experience Awards recognize the achievements and
best practices of states, cities, and counties that excel at
creating useful online government services and applications.The
Center for Digital Government is a national research and advisory
institute on information technology policies and sets the standard
for measuring best practices in state and local government.
“Everyone involved in building Utah.Gov services works very hard
to provide the very best value for Utahns by making state
government more efficient and accessible," said Mike Hussey, Utah
Chief Information Officer. "The Government Experience Awards
demonstrate how we are responding to Utahns wants and needs with
increasingly sophisticated online experiences.”
In addition to Utah’s first-place award, Utah.Gov services won
awards in the Government-to-Business Experience category for online
services for notaries. Utah’s online notary service allows notaries
to access online services specific to their needs across multiple
channels. The State also received recognition for using AI to
analyze resident feedback. The AI technology looked at thousands of
comments, ranked the tone of comments and allowed Utah.Gov to find
additional areas of improvement and measure user satisfaction.
To learn more visit Utah.Gov.
Twitter: https://twitter.com/UtahGov
Facebook: http://www.utah.gov/facebook/
RSS feeds: http://www.utah.gov/connect/feeds.html
Utah blogs: http://www.utah.gov/blogs/
About Utah.Gov
Utah.gov is the entry point to over 1,000 online services and
benefits over 2.7 million residents in the state of Utah. Utah.gov
provides citizens and businesses with more convenient options for
interacting with government. Through Utah.gov, citizens can find
public meetings, renew their vehicle registration, buy a hunting
and fishing license, register a business, find a transparent state
budget, and much more. In 2015 alone, Utah.gov received 21 awards
making it the nation’s most honored state website. Utah.gov is
managed and operated through a public-private partnership between
the state and Utah Interactive, the Salt Lake City-based official
digital government partner for the state of Utah. Utah Interactive
is part of firm NIC’s family of companies.
About NIC
NIC Inc. (Nasdaq: EGOV) is the nation’s premier provider of
innovative digital government solutions and secure payment
processing, which help make government interactions more accessible
for everyone through technology. The family of NIC companies has
developed a library of more than 13,000 digital government services
for more than 6,000 federal, state, and local government agencies.
Among these solutions is the ground-breaking personal assistant for
government, Gov2Go, delivering citizens personalized reminders and
a single platform for all government interactions. More information
is available at www.egov.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20181004005021/en/
Utah InteractiveSara Watts, 801-983-0275General
Managerswatts@utahinteractive.orgorDepartment of Technology
ServicesStephanie Weteling, 801-538-3284Public Information
Officerstweiss@utah.gov
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