Cutting-Edge Technologies Highlighted on ms.gov Website Redesign
06 Juli 2017 - 2:00PM
Business Wire
The state of Mississippi’s award-winning website, ms.gov, has a
new look and progressive new features that transform the user’s
online government experience. The most recent update to ms.gov,
completed in June 2017, delivers connected technologies like
virtual reality, a chatbot, and digital voice assistance directly
to citizens, aiding in their growing online relationship with the
state of Mississippi.
“Citizens’ expectations of digital platforms continue to
evolve,” said Dr. Craig Orgeron, Executive Director of the
Mississippi Department of Information Technology Services.
“Mississippi has responded to those growing needs by thinking
outside the browser and bringing successful private sector
technologies to government. Technologies like machine learning and
virtual reality.”
Ms.gov features Mississippi’s first artificial conversational
chatbot, Missi. Designed to deliver real-time information 24/7 to
citizens, she supports over 100 iterations including “How do I
renew my hunting license?” “Where can I purchase a driver’s
license?” and “I need help with my taxes.” Expanding into the
virtual world, ms.gov users can now take a virtual tour of the
state capitol. By using a VR headset, mobile device, or computer,
visitors are virtually transported inside the capitol, with pop-up
menus giving further insight into six areas within this historical
site. The new immersive virtual tour of the Mississippi State
Capitol is sure to aid in education and tourism of Mississippi.
The design of ms.gov wasn’t the only thing that changed. Core
ms.gov features visitors have come to rely on have been enhanced as
well.
- Ask Mississippi – Mississippi’s
first Amazon Alexa Digital Voice assistant, launched in 2016, now
includes traffic alerts and top Mississippi news. For example, myMS
users can ask, “Alexa, ask Mississippi if there are any traffic
alerts in my area,” and “Alexa, ask Mississippi for my local
news.”
- myTacks – To insure relevant
content remains accessible in a click, myTacks allows visitors to
drag links important to them to a vault to save for quick future
reference. A new on/off toggle switch for myTacks has been added to
the home page to quickly activate the service.
- myAlerts – Users can quickly set
alerts for weather events, amber and silver alerts, as well as
other high-profile statewide alerts by accessing their myMS profile
and choosing their targeted alerts.
- myReminders – Visitors to ms.gov
can subscribe to top government agency reminders, or customize
their own using the myMS widget. Top user services including
hunting and fishing licenses, driver’s licenses, and professional
license renewals are now available for myMS to offer reminders of
when it is time to renew or purchase.
To see ms.gov’s new technologies in action, visit
http://www.ms.gov/Technology.
Twitter: @msdotgovFacebook: facebook.com/msdotgovAsk Mississippi
Voice Skill: amazon.com/NIC-Inc-ms-gov/dp/B01E62XCZC/Virtual
Capitol Tour and MISSI Chatbot: www.ms.gov/Technology
About Mississippi Interactive
Mississippi Interactive is the official government solutions
provider for the state of Mississippi. The company builds and
manages interactive government services, including Mississippi’s
official website, ms.gov, on behalf of the state. Mississippi
Interactive is a wholly owned subsidiary of digital government firm
NIC (NASDAQ: EGOV).
The state’s official website was redesigned at no cost to the
state or citizens utilizing a self-funded model with Mississippi’s
digital government partner, Mississippi Interactive (MSI), a
subsidiary of NIC (NASDAQ: EGOV), and the state of Mississippi.
Under the self-funded model, the ms.gov designs and enhancements
are developed at no cost to the state or the citizens. For a full
listing of all awards won by ms.gov, click here.
About NIC
Founded in 1992, NIC Inc. (NASDAQ: EGOV) is celebrating 25 years
as the nation’s premier provider of innovative digital government
solutions and secure payment processing, which help make government
interactions more accessible for everyone through technology. The
family of NIC companies has developed a library of more than 12,000
digital government services for more than 4,500 federal, state, and
local government agencies. Among these solutions is the
ground-breaking digital government personal assistant, Gov2Go,
delivering citizens personalized reminders and a single access
point for government interactions. More information is available at
www.egov.com.
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Mississippi Interactive, LLCDana Wilson, 601-351-5023
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