New site streamlines citizens' access to information and services

Alabama residents can now complete voter registrations, business filings, and public records requests more efficiently than ever, thanks to the Secretary of State’s recently revamped website. Secretary of State John H. Merrill oversaw the website relaunch, which provides quick links allowing users to find important, citizen-centric services at a glance.

“Alabama residents expect and deserve a simple, efficient online experience when they interact with our office,” said Secretary Merrill. “Our goal is to be business and citizen-friendly and to operate at the pace people are accustomed to. The revamped website makes it easy for Alabamians to access the services and information they need most and to quickly complete their business with our office.”

The new website is optimized for any device Alabama residents use to access it. A new search feature makes it easy for users to quickly find what they’re looking for on the site. Citizens can follow recent Secretary of State news and social media accounts through links prominently displayed on the homepage. The new design provides more uniform integration between the main site, online services, and database searches making the site more organized and easier to access overall.

The site upgrade also highlights online business services including the ability to complete domestic business registration pre-filings and name reservations (if not previously applied for) in a single transaction. Through the pre-filing service, the Secretary of State’s office is able to access the company’s stored pre-file data. This reduces errors and significantly speeds up the filing process, which previously took about five to seven months after the Secretary of State received the filing from the county probate office. The process is now completed within 24 hours of receipt from the Probate Office, and an expediting fee is no longer necessary.

“The new website at SOS.Alabama.gov responds to citizens’ and businesses’ requests for easier access to key online services and greater efficiencies in online interactions,” said Barrett Gilbreath, president and general manager of Alabama Interactive, which developed the new website in conjunction with the Secretary of State’s office. “The site takes advantage of technologies, such as page caching for faster load times and breadcrumb navigation, to better serve the state’s citizens.”

About Alabama Interactive

Alabama Interactive is the official digital government solutions provider for the state of Alabama. The company builds and manages interactive government services on behalf of the state and is a wholly owned subsidiary of firm NIC (NASDAQ: EGOV).

About NIC

Founded in 1992, NIC (NASDAQ: EGOV) is the nation's leading provider of innovative digital government solutions and secure payment processing, which help make government more accessible to everyone through technology. The family of NIC companies provides digital government solutions for more than 4,500 federal, state, and local agencies in the United States. Forbes has named NIC as one of the “100 Best Small Companies in America” six times and the company has been included four times on the Barron’s 400 Index. Additional information is available at http://www.egov.com.

Alabama InteractiveBarrett Gilbreath, 866-353-EGOVbarrett@alabamainteractive.org

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