Texas Launches First-Ever One Page State Government Website
19 Mai 2015 - 12:00PM
Business Wire
Texas.gov reimagines the portal with a simple,
approachable, “find it your way” experience for citizens
The Texas Department of Information Resources
(DIR) and Texas NICUSA, LLC (NIC) are proud to announce a
transformative state government portal experience with the launch
of the new, one-page Texas.gov. As the state’s official website,
the goal of Texas.gov has always been to provide citizens with
simple, secure, and immediate access to government information and
services. The reimagined Texas.gov showcases a considerably
streamlined, yet charming interface featuring only the best, most
helpful information that users actually want and need, and offers
it in an intuitive way that lets them interact in a manner that is
most comfortable to them. In addition to simplifying the
experience, the approachability of the portal shines through with a
Texas-friendly conversational tone and imagery that celebrates the
state’s unique character.
Janet Gilmore, Director of Digital Services for DIR, says,
“Texas is a big state and achieving the Texas.gov mission to
provide access to Texas government services and information
anytime, anywhere is a big job. The new Texas.gov website design
fulfills that mission using a simple, yet elegant, customer and
information-centric design.”
Based on years of analytics data, NIC – the private partner that
develops and maintains Texas.gov for the state – had a very clear
understanding of what users come to do on Texas.gov, and the portal
was redesigned accordingly. Dozens of web pages and layers of
navigational architecture were removed, unnecessary and unused
features of the portal were eliminated, and thousands of links were
manually curated and organized into a structured table format.
Today, via the one-page portal, Texas.gov delivers the following
noteworthy features:
- Search. The most popular place
on Texas.gov was strengthened to deliver relevant search
suggestions, related agencies, and related services as a user
types. Furthermore, the ability for users to search “safely” within
the boundaries of an official government website ensure that they
will not mistakenly click on unofficial, look-alike sites that may
mislead them to provide personal information or pay unnecessary
fees.
- Find It. This data table powers
a sortable, filterable, “find it your way” experience. Easily
accessible via the Find It tab or when a user clicks a “more”
button, this single element replaces dozens of pages of hierarchy
and content with an organized way for users to quickly gain access
to thousands of official government links.
- Responsive Design and Styling.
More than 30 percent of visitors to Texas.gov come via a mobile
device, so the streamlined, simplified design of Texas.gov across
all platforms serves users well. Texas.gov also lets visitors from
mobile devices decide to activate certain options, such as the map
and social media, as their data plans allow, and images were styled
so they are not burdensome to download.
- Analytics-based Content. The
government services and information that we know users really want
and need is readily available via clear, top-level navigation and
also grouped by topic in the horizontal sections of the
long-scrolling website.
- CSS Animations. Animation helps
users understand what is happening on the screen as they interact
with Texas.gov by delivering smooth transitions when they click
buttons and open/close modal windows.
- New Look and Feel. Texas.gov
features plain language content with a Texas touch, colorful images
of the more unique and interesting places across our great state,
and updated typography that optimizes readability and
usability.
Visit the Texas.gov YouTube channel for a guided tour of the new
Texas.gov.
About Texas.gov
Texas.gov is the official website of the State of Texas
(www.texas.gov) and is a collaborative public/private partnership
managed by the Department of Information Resources (DIR). Texas.gov
helps state and local government entities web-enable their services
and operates without tax funds through a partnership between the
State and Texas NICUSA, LLC. Texas NICUSA builds, operates,
maintains, and markets Texas.gov and is part of eGovernment firm
NIC’s (NASDAQ: EGOV) family of companies. Since its launch in 2000,
Texas.gov has securely processed more than 247 million financial
transactions and collected more than $33 billion on behalf of
participating entities.
About NIC
Founded in 1992, NIC (NASDAQ: EGOV) is the nation's leading
provider of official government websites, online services, and
secure payment processing solutions. The company's innovative
eGovernment services help make government more accessible to
everyone through technology. The family of NIC companies provides
eGovernment solutions for more than 3,500 federal, state, and local
agencies in the United States. Forbes has named NIC as one of the
“100 Best Small Companies in America” five times, most recently
ranked at No.11 (2013), and the company has been included four
times on the Barron’s 400 Index. Additional information is
available at http://www.egov.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20150519005364/en/
Texas.govJennifer Buaas,
512-463-3602jennifer.buaas@dir.texas.gov
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