Maryland.gov Features Innovative New Tools for Personalization and Citizen Engagement
13 Mai 2014 - 1:00PM
Business Wire
The State of Maryland launched an updated design and innovative
new features on the award-winning official State website,
Maryland.gov (www.maryland.gov), that serves as the gateway for the
63 million visitors to Maryland state agency websites each year.
Visitor analytics, leading industry trends, innovative new
personalization features and mobility play key roles in the new
fluid, and flexible design that provides streamlined content and
better usability on any device - mobile, tablet or web browser.
“This updated design shows the commitment to our tech-savvy
citizens who access services and information at home and on the
go,” said Isabel FitzGerald, secretary of the state’s Department of
Information Technology. “With nearly a 200 percent increase in
mobile users over the past year, the new design ensures a user
experience that adapts to deliver all of the same interactive
features and content on any device.”
Maryland.gov’s Instant Search interface has been enhanced to
provide more predictive and contextual search results. The search
results are indexed from all state agency websites and have been
organized into topics visitors care about such as Pages, Online
Services, Publications, Maps, Tweets, Jobs, Counties, News and Open
Data using the power of Google’s Site Search API and the most
up-to-date algorithms to match Google Proper’s results.
The first of its kind MyMARYLAND Clipboard personalization
feature provides a unique way for visitors to save important links
within Maryland.gov without intrusive tracking or the need to
register for an account. Visitors click and drag any of the portal
content links including top stories, meetings and online services
to the Clipboard panel on the site to save for a future visit.
Suggested clips are also provided based on the section of the site
visitors are browsing.
Another first is Maryland’s new visually engaging Social Media
Hub accessed from the Social button on the jump menu. Visitors can
engage with their government directly from within the portal
through the real-time Trending Now feed and also share interesting
content. The Hub visually aggregates more than 200 agency social
channels including Facebook, Twitter, Instagram, Pinterest,
Google+, RSS and YouTube.
Additional features in the new Maryland.gov also include:
- Enterprise Public Meetings Calendar
and News Feeds: New calendar functionality provides greater
transparency to state government operations and delivers the most
up-to-date news and public meetings
- Explore Maryland Near You: Near
You geo-location functionality now includes Maryland State Jobs in
your area in addition to Motor Vehicle office locations with up to
the minute wait times, State Parks and Government office
locations.
- eGov Services Activity Tracker:
Displays usage statistics for online transactions driving the usage
of eGov services
- Fluid and Flexible Parallax
Design: Overall site has been visually improved and enhanced
with a more streamlined and mobile-friendly design that provides
depth and better usability and an updated mobile-friendly
Maryland.gov logo.
Maryland continues to lead states in creating a cohesive,
cross-agency user experience for visitors regardless of how they
choose to interact with government. Enterprise web templates are
utilized by agencies that inherit key elements from the portal such
as the enterprise Google search, statewide navigation and a fully
responsive, common look and feel design. More than two dozen
agencies have already updated their websites to use the new
responsive website templates.
The Maryland.gov website was redesigned at no cost to taxpayers
through NIC Maryland’s partnership with the State Department of
Information and Technology via a competitively bid contract which
enables the company to provide eGovernment applications and
services to state and local government agencies in the state of
Maryland.
About NIC Maryland
NIC Maryland builds, operates, maintains, and markets
Maryland.gov and its eGovernment services. Maryland.gov is the
official website of the state of Maryland (http://www.maryland.gov)
and is a collaborative public/private partnership managed by the
Department of Information Technology (DoIT) and NIC Maryland. NIC
Maryland helps Maryland state and local government entities
web-enable their services and operates without tax funds through a
Self-funded eGovernment Services contract. NIC Maryland has
developed more than 28 eGov products and services for the State of
Maryland since the contract was awarded in August, 2011.
About NIC
NIC (Nasdaq: EGOV) is the nation's leading provider of official
state government portals, online services, and secure payment
processing solutions. The company's innovative eGovernment services
help reduce costs and increase efficiencies for government
agencies, citizens, and businesses across the country. NIC provides
eGovernment solutions for more than 3,500 federal, state, and local
agencies in the United States. Additional information is available
at http://www.egov.com.
NIC MarylandJanet Grard, 443-924-7405jgrard@egov.com
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