DigitalThink and BearingPoint Align to Provide Retail Industry With New Enterprise Learning Solution
12 Januar 2004 - 2:02PM
PR Newswire (US)
DigitalThink and BearingPoint Align to Provide Retail Industry With
New Enterprise Learning Solution Joint Solution Designed to Help
Retailers Increase Profitability NEW YORK, NRF Annual Convention
& Expo, Jan. 12 /PRNewswire-FirstCall/ -- DigitalThink, Inc. ,
the leader in custom e-learning for Fortune 1000 companies and
BearingPoint, Inc. , one of the world's largest business
consulting, systems integration and managed services firms, today
announced a jointly developed solution exclusively for retailers.
This offering is a comprehensive enterprise learning solution that
brings together DigitalThink's expertise in custom e-learning and
delivery and BearingPoint's extensive blended learning consulting
and systems integration experience; as well as their established
enterprise productivity capability in the retail industry. This
full-service solution is designed to help retailers leverage the
power of enterprise learning to improve key business metrics; such
as, reducing workforce costs, increasing sales per associate, and
enhancing the quality of customers' in-store experiences. It offers
high-quality, retail-centric online courseware and expert advice on
blended learning solution design and systems integration. Plus, it
provides the potential for lower implementation time and cost,
flexible fee and licensing models and a commensurate higher return
on investment than an in-house approach. "As store employees are
expected to be more productive with fewer resources, more retailers
are looking to e-learning to automate processes and enhance
business performance," said Manny Ramirez, Managing Director,
BearingPoint's Retail/Wholesale practice. "This offering allows
retailers to empower their employees with the training needed using
multiple communication avenues to ensure consistent customer
service." "This joint offering benefits retail customers by
simplifying their search for the most comprehensive and effective
e-learning solution -- one that is designed to fully optimize the
human capital of their retail stores," said Dan Wiley, Vice
President of Strategic Sales for DigitalThink. "In concert with
BearingPoint, this solution will help retailers optimize the
effectiveness of their employees in a manner that reduces the risks
of business transformation, increases top line revenue, and reduces
costs." The joint offering is a comprehensive blended learning
solution consisting of: -- Off-the-shelf, basic skills courseware
for associates and managers focused on sales, customer service and
store operations skills. -- In-depth custom courseware development
services that incorporates the retailer's proprietary messaging,
methods, processes and procedures. -- Electronic briefing
capability, which can rapidly deploy corporate communications with
incorporated tracking and assessments. -- Dashboard metrics to
allow management to measure at-a-glance employee competency,
skills, product knowledge and compliance. -- On-demand learning
delivery infrastructure for instant access to all online learning
assets -- Learning simulation and performance support solutions
that provide compelling learning and high-value reinforcement for
on-the-job knowledge access. "In today's global marketplace, with
its unlimited selection of products and sales mediums, retailers
are realizing the importance of leveraging e-learning to help them
stay nimble and profitable," said Todd Clyde, Vice President of
Products for DigitalThink. "Our joint solution with BearingPoint
offers superior e-learning solutions and services to help them
maintain a competitive edge." About BearingPoint, Inc.
BearingPoint, Inc. is one of the world's largest business
consulting, systems integration and managed services firms serving
Global 2000 companies, medium-sized businesses, government agencies
and other organizations. We provide business and technology
strategy, systems design, architecture, applications
implementation, network infrastructure, systems integration and
managed services. Our service offerings are designed to help our
clients generate revenue, reduce costs and access the information
necessary to operate their business on a timely basis. Based in
McLean, Va., BearingPoint has been named by Fortune as one of
America's Most Admired Companies in the computer and data services
sector. For more information, visit the Company's website at
http://www.bearingpoint.com/. About DigitalThink DigitalThink is
the leader in custom e-learning for Fortune 1000 companies.
DigitalThink provides the right combination of courseware
development, do-it-yourself capabilities, learning delivery, and
industry-specific expertise. DigitalThink's customers include ADP
Dealer Services, BearingPoint, Circuit City, EDS, Kinko's, Mazda,
and Red Hat. When learning matters, the proven choice is
DigitalThink. http://www.digitalthink.com/ About The Joint Learning
Solution DigitalThink and BearingPoint offer retailers a combined
set of products, services and expertise never before assembled:
superior custom e-learning design and delivery from DigitalThink,
that improves store performance by advancing the skills of
customer-facing associates and managers, and BearingPoint's depth
of enterprise experience in systems integration, consulting and
services expertise within the retail industry. Except for the
historical information contained herein, this press release
contains forward-looking statements that involve risk or
uncertainties. Future operating results of DigitalThink may differ
from the results discussed or forecasted in the forward-looking
statements due to factors that include, but are not limited to,
risks associated with customer relations, such as the availability
of DigitalThink's products and services, customer implementation of
products and services, relationships with customers, third-party
vendors and systems integrators, concentration of revenues in a
relatively small number of customers, existence of errors or
defects in products, ability to successfully manage growth,
significant current and expected additional competition, hiring and
retaining key employees in India and the U.S., and the need to
continue to expand product distribution and services offerings.
Further information on potential factors that could affect the
financial results of DigitalThink are included in DigitalThink's
Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its
other filings with the Securities and Exchange Commission, which
are available at http://www.sec.gov/. DigitalThink assumes no
obligation to update the information in this press release.
DATASOURCE: DigitalThink, Inc. CONTACT: Katy Rogers of
DigitalThink, +1-415-625-4075, or ; or Lizette Kodama of
BearingPoint, Inc., +1-212-954-2461, or Web site:
http://www.bearingpoint.com/ Web site: http://www.digitalthink.com/
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