Dell Software Solutions Accelerate Active Directory Consolidation, Reduce Local Administrative Support Calls by 98 Percent
17 Juli 2013 - 7:00AM
Business Wire
Dell today announced that its migration, compliance, and
identity and access management offerings enabled an end-to-end
solution for international specialty chemicals company Johnson
Matthey that reduced Active Directory (AD) migration time by 83
percent, and decreased support calls from local identity
administrators by 98 percent.
A FTSE 100 company on the London Stock Exchange, Johnson Matthey
needed to respond to its disparate working cultures across its 27
Active Directory forests. The company has 10,000 users in 30
countries, and recent growth led to a need to consolidate all of
its AD forests into a single forest for centralized authorization
and administration of users and computers in the network. This
would enable better integration with existing systems, heightened
security, and more effective communication and collaboration
between locations. Following the migration, the company needed to
effectively manage the new AD, including the delegation of
administrative rights to each office for local identity and access
management.
Dell’s 3-pronged solution was identified by Johnson Matthey as
the most comprehensive value proposition available by any vendor to
manage the consolidated AD structure and provide identity
management, including delegation of permissions to local
administrators.
1. The Migration Manager for the Active Directory component of
the solution enabled migration into a single Active Directory
forest, and ensured a smooth directory consolidation, with no
impact on the majority of users - who were generally unaware of the
migration. As part of the move, Johnson Matthey also was able to
migrate 100 percent of email access for users without major data
loss or business disruption.
2. Following the migration, Johnson Matthey needed long-term
identity management, as well as enhanced, automated security for
the newly consolidated AD environment. The company met this need
with Dell ActiveRoles Server. By providing user and group account
management, strictly enforced role-based security, day-to-day
identity administration, and built-in auditing and reporting for
Windows-centric environments, ActiveRoles Server enabled Johnson
Matthey to:
- Tighten the security of Active
Directory by consistently regulating administrative privileges
through security policies
- Protect critical Active Directory data
by strictly enforcing policies and eliminating unregulated access
to resources
- Automate account creation and deletion
for efficient user lifecycle management for AD
- Save time and reduce errors by
providing automated group management
3. With the renewed emphasis on building and maintaining the
most secure and efficient AD environment possible, the company also
implemented ChangeAuditor™ for Active Directory to track and alert
on configuration changes in real time, while allowing local level
management of computers, servers and accounts. It was particularly
important to allow each local office to tailor their security and
access rights to local requirements.
Quotes:
Stephen Way, divisional IT director, Johnson Matthey
“We chose this full solution as the benefits were threefold. It
allowed us to deliver the AD migration within our tight deadline
without data loss and disruption to the majority users, improve
security levels and comply with industry regulations, and provide
ongoing management. A project that could take up to four years when
carried out manually, took just eight months. And, because it
manages some of the administration, ActiveRoles Server has also
delivered significant time savings for IT staff, giving them more
time to focus on value-added activities. Support calls also have
dropped by 98 percent.”
John Milburn, executive director, Identity and Access
Management Solutions, Dell Software
“Undertaking a major migration project with minimal disruption
to the business and then ensuring adherence to access rights across
different environments are indicative of the practical internal
hurdles organizations experience when managing a disparate and
distributed environment. Dell’s end-to-end solution covers
everything from migration to management, to ongoing security
assurance, all while mitigating the risk of losing data, and
minimizing disruption to users. We recognize that today’s connected
networks have made data security more critical than ever. Our
migration and identity and access management products enable
Johnson Matthey employees to collaborate and share information
while providing the appropriate level of security.”
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About Dell
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innovative technology and services that give them the power to do
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