Holland Casino Goes "All In" with Dell Storage
17 Mai 2013 - 5:00PM
Business Wire
Holland Casino has replaced its HP EVA storage system with a
Dell Storage solution. The company now benefits from a reliable and
flexible IT platform for key business processes in addition to 75
percent cost savings on the purchase of storage disks. As well as
increased reliability, Holland Casino staff are also able to take
advantage of a smoother user experience.
Holland Casino hosts IT for its 14 sites in a centralized data
center that supports 600 end users as well as applications which
hold customer contact and gaming information. The continuing growth
of data volumes had meant that employees were increasingly
suffering from delayed access to applications. Although the legacy
storage infrastructure was able to scale out to meet growing
capacity demands, the data could not be processed quickly enough
which meant a new system was needed.
"Data is our focus," explains Henk Lammers, IT Operations
Manager at Holland Casino. "We differ in this respect from many
other organizations because our data management must comply with
various government regulations which ensure that our customers have
a safe and pleasant playing experience. For example, we have an
active preventative approach which means that we hold specific data
about our customers that helps us to ensure that they play within
their means. We can therefore not afford for this sensitive
information to be kept in a slow or unreliable environment."
Holland Casino opted to update to Dell Compellent because of its
flexibility, stability, ease-of-management and Fluid Data approach.
Besides scalability, the solution also integrates well with
existing infrastructures by supporting both iSCSI and Fibre
Channel.
Holland Casino’s new Dell Compellent solution consists of three
tiers. Tier one contains active data. Tier two is intended for data
that’s accessed less frequently. The third tier contains
information which requires archiving. This has resulted in
significant cost savings as Dell Compellent proactively monitors
and automatically distributes data to tiers as needed, allowing
only regularly accessed information to be stored on expensive,
high-performance drives. The automatic data distribution also means
that significantly fewer tier one disks are required than was
previously necessary, reducing Holland Casino’s spend on
high-performance drives by up to 75 percent.
Improvements for the business and its users are both
quantitative and qualitative. The IT team has reported that the new
storage architecture is much more efficient, allowing
administrators to spend more time on proactive tasks. The databases
are now continuously available and applications run much more
smoothly, both at startup and while in use. Measurable savings on
administration times have also been made which avoids IT staff
having to shut down the system during routine maintenance tasks
such as firmware updates. As Holland Casino’s IT infrastructure is
expected to be available 24x7, that kind of maintenance had
previously not only been very difficult to plan, but was also very
time consuming. With the new infrastructure in place, Lammers
estimates that with Dell Compellent Enterprise Manager he now needs
only 2 hours instead of the previous 200 hours to perform
maintenance tasks.
Lammers' favorite part of the new system is the Dell Compellent
Copilot Support with its proactive approach to avoiding system
disruption. Dell Compellent Copilot Support monitors Holland
Casino’s systems continuously and alerts them to potential problems
before they affect the business processes. "It’s important to
always feel as though the storage system is running well. This is
possible with Copilot Support. Experts from Dell continuously
monitor the system to solve problems before they can have an
impact. If anything is wrong, the team proactively alerts me. This
is the way support should be handled in today’s IT business
landscape."
Quotes:
"With industry regulations to adhere to and customers to
protect, we had an extensive tender document at the outset of this
process. Dell came back with thoughtful suggestions which really
supported our business requirements and also considered the legacy
infrastructure that we have in place today. This gave us the
confidence to choose Dell as our technology partner," said
Lammers.
"Holland Casino is a good example of a customer who is
benefiting from both technical and financial advantages by using
Dell Storage and support solutions," said Graham Hill, Solution
Director, Dell Netherlands. “At Dell, we believe that
standards-based technology should play a complementary role to
business operations, and this approach enables us to help drive
customer success and growth across EMEA and beyond.”
Additional Information:Dell StorageDell CompellentDell
Compellent Copilot Support
About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers
innovative technology and services that give them the power to do
more. For more information, visit www.dell.com.
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