Everest Group Names Dell Services as Leader in Healthcare Provider Application Outsourcing Service Providers
05 März 2013 - 2:00PM
Business Wire
Dell Services today announced that Everest Group positioned Dell
as a “Leader” in its Performance | Experience | Ability | Knowledge
(PEAK) Matrix for Healthcare Provider Application Outsourcing (AO)
Service Providers. Everest Group analyzed the capabilities of eight
leading AO service providers based on their market success and
delivery capability, and then divided the field into three
categories: Leaders, Major Contenders and Emerging
Players. Among its competitors, Everest Group positioned Dell
Services at the top of the Leader category.
Everest Group recognized Dell as the standout provider,
acknowledging Dell Services’ strong legacy as a leader in
healthcare IT and robust capabilities, including EMR cloud and
disaster recovery services, cloud clinical archiving and mobility
solutions. Dell’s competitive advantages include deep application,
business process and infrastructure outsourcing capabilities with
large and medium-sized customers, as well as multiple relationships
with leading healthcare vendors. The PEAK Matrix also noted the
Dell Services acquisition strategy, including security expertise
through SecureWorks and apps modernization through Make
Technologies and Clerity Solutions, as a key market
differentiator.
“The healthcare market is witnessing fundamental changes, as
healthcare providers are incented to leverage IT and analytics for
improving care quality and health outcomes, while bringing down the
cost of care,” said Jimit Arora, vice president, Everest
Group. “Hospitals, physicians, health insurers and life science
companies alike are looking to service providers to help get the
most out of their applications and technology resources to improve
processes and drive down costs. Among the service providers we
analyzed in the healthcare provider segment, Dell was the leader
based on its depth of knowledge and breadth of capabilities.”
More than 2,000 hospitals and 30,000 physicians worldwide rely
on Dell for IT support, benefiting from Dell’s full-service,
end-to-end IT solutions. Dell works with healthcare organizations
to affordably and effectively deploy electronic medical records;
improve business processes; enhance access to and gain insights
from their data; and meet complex healthcare regulations with data
security solutions. These services empower healthcare providers to
focus more on patient care instead of administrative tasks.
“The adoption of IT by healthcare organizations is critical to
reducing the cost and improving the quality of care,” said Sid
Nair, vice president & global general manager, Healthcare &
Life Sciences, Dell Services. “Everest Group’s positioning of
Dell Services further solidifies our end-to-end solutions strategy,
which has been developed through a mix of research and development
and acquisitions. Customers can depend on us as a one-stop-shop for
their healthcare IT needs.”
The right combination of technology and services increases
productivity for clinicians and administrators, and ultimately
results in improved patient care. With more than 20 years of
experience designing, delivering, managing and supporting IT
solutions in healthcare, Dell continues to build on its commitment
to accelerate innovation in the healthcare environment as an
Everest Group Leader.
Dell at HIMSS13
Dell will showcase its end-to-end solutions and services for
healthcare at the Healthcare Information & Management Systems
Society (HIMSS) 2013 Annual Conference and Exposition, March 3-7 at
the Ernest N. Morial Convention Center in New Orleans. (Booth
#4427, Hall F).
Following HIMSS13, Dell will host a Healthcare Think Tank on
March 19. Dell has invited industry thought-leaders to take part in
an interactive discussion exploring the challenges and
opportunities on the path to information-driven healthcare. Join
the conversation via live stream or follow on Twitter at
#DoMoreHIT.
About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers
innovative technology and services that give them the power to do
more. Dell Services develops and delivers a comprehensive suite of
services and solutions in applications, business process,
consulting, infrastructure and support to help customers succeed.
Learn more at www.dell.com.
Dell is a trademark of Dell Inc. Dell disclaims any proprietary
interest in the marks and names of others.
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