RNS Number:8888H
Verizon Communications
27 January 2005


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                                UNITED STATES 
                     SECURITIES AND EXCHANGE COMMISSION 
                           Washington, D.C. 20549 

                           ----------------------

                                  FORM 8-K 
                           ----------------------

                              CURRENT REPORT 

     Pursuant to Section 13 or 15(d) of The Securities Exchange Act of 1934 

                       Date of Report: January 27, 2005 
                      (Date of earliest event reported) 

                      ---------------------------------

                         VERIZON COMMUNICATIONS INC. 
            (Exact name of registrant as specified in its charter) 

                      ---------------------------------

          Delaware                    1-8606                  23-2259884  
(State or other jurisdiction  (Commission File Number)     (I.R.S. Employer 
      of incorporation)                                    Identification No.) 
 
          1095 Avenue of the Americas 
              New York, New York                                10036  
    (Address of principal executive offices)                  (Zip Code)  

       Registrant's telephone number, including area code: (212) 395-2121 

                              Not applicable 
          (Former name or former address, if changed since last report) 
  
                   -----------------------------------------

Check the appropriate box below if the Form 8-K filing is intended to
simultaneously satisfy the filing obligation of the registrant under any of the
following provisions: 
     
(  ) Written communications pursuant to Rule 425 under the Securities Act 
     (17 CFR 230.425)  

(  ) Soliciting material pursuant to Rule 14a-12 under the Exchange Act 
     (17 CFR 240.14a-12)  

(  ) Pre-commencement communications pursuant to Rule 14d-2(b) under the 
     Exchange Act (17 CFR 240.14d-2(b))  

(  ) Pre-commencement communications pursuant to Rule 13e-4(c) under the 
     Exchange Act (17 CFR 240.13e-4(c))  

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Item 2.02. Results of Operations and Financial Condition. 

Attached as an exhibit hereto is a press release and financial tables dated 
January 27, 2005 issued by Verizon Communications Inc. 

Non-GAAP Measures 

Verizon's press release and financial tables include financial information
prepared in conformity with generally accepted accounting principles (GAAP) as
well as non-GAAP financial information. The non-GAAP financial information may
be determined or calculated differently by other companies. 

The consolidated statements of income before special items eliminate special
items and non-recurring items of revenues, expenses, gains and losses primarily
as a result of their non-operational and/or non-recurring nature. Management
believes this presentation of operating performance assists readers in better
understanding our results of operations and trends from period to period,
consistent with management's evaluation of Verizon's consolidated and segment
results of operations for a variety of internal measures including strategic
business planning, capital allocation and compensation. Management believes that
the consolidated statements of income before special items provide current and
prior period results of operations on a comparable basis as well as provide
trends that are more indicative of future operating results than GAAP results of
operations, given the non-operational and/or non-recurring nature of the special
items removed for purposes of reporting results of operations before special
items. While some of these items have been periodically reported in Verizon's
consolidated results of operations, such as significant severance and impairment
charges, their occurrence in future periods is dependent upon future business
and economic factors, among other evaluation criteria, and may frequently be
beyond the control of management. As a result of these factors, management also
provides this information externally, along with a complete reconciliation to
their comparable GAAP amounts so readers have access to the detail and general
nature of adjustments made to GAAP results. Descriptions of the special items
are provided in the schedules accompanying the news release. 

Management believes that Verizon's operating income margins adjusted to exclude
net pension and other postretirement (OPEB) expenses, Domestic Telecom's
operating income margins and cash expenses excluding pension/OPEB and Verizon
Wireless's operating income before depreciation and amortization (EBITDA) and
EBITDA margin, additional non-GAAP financial measures, are also useful to
investors and other users of our financial information in evaluating operating
financial performance. Operating income margins and cash expenses excluding net
pension/OPEB expenses are non-GAAP operating performance measures used
internally to evaluate current and prior operating expense efficiency, as well
as assist management in evaluating the financial results of Verizon and its
largest operating segment with and without a significant expense driver compared
to prior periods. Management believes this presentation assists readers in
better understanding the impact of this significant expense driver on our
results of operations and trends from period to period. In addition, Verizon
Wireless's EBITDA is determined by adding-back depreciation and amortization to
operating income and the Verizon Wireless EBITDA margin is calculated by
dividing Verizon Wireless's EBITDA by Verizon Wireless's service revenues.
Verizon Wireless's EBITDA and EBITDA margin are non-GAAP operating performance
measures that are used internally to evaluate current operating expense
efficiency and operating profitability on a more variable cost basis by
excluding the depreciation and amortization expenses related primarily to
capital expenditures and acquisitions (particularly customer base amortization)
that occurred in prior years. In addition, Verizon management uses this
information to evaluate operating performance in relation to Verizon Wireless's
competitors. The Verizon Wireless EBITDA margin utilizes service revenues rather
than total revenues. Service revenues exclude primarily equipment revenues (as
well as other non-service revenues) in order to capture the impact of providing
service to the wireless customer base on an ongoing basis. Verizon Wireless's
EBITDA margin is presented along with Verizon Wireless's operating income margin
so as not to imply more emphasis should be placed on it than the corresponding
GAAP measure. Management believes this presentation assists readers in preparing
comparisons of this type of performance measure (operating profitability) using
the GAAP measure as well as the measure segment management evaluates segment
results and performs comparisons to other wireless carriers. 


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Free cash flow, a non-GAAP financial measure, is also useful to investors and
other users of our financial information in evaluating liquidity and operating
financial performance. Free cash flow is a financial measure that is commonly
used by readers of financial information in assessing financial performance,
including liquidity and the company's ability to meet obligations with available
cash flows and cash balances. Management uses free cash flow information for
allocating resources to debt repayment and for other cash investing and
financing activities. The definition of free cash flow, cash from operating
activities less capital expenditures and dividends paid to Verizon's
shareowners, is readily determinable from amounts provided in Verizon's
consolidated statements of cash flows. 

It is management's intent to provide non-GAAP financial information to enhance
understanding of Verizon's GAAP  consolidated financial statements and should be
considered by the reader in addition to, but not instead of, the financial
statements prepared in accordance with GAAP. 
  
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                                   SIGNATURE 
  
Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned, thereunto duly authorized. 

  

                                         Verizon Communications Inc.  
                                                (Registrant) 
 
Date: January 27, 2005                   /s/ David H. Benson 

                                         --------------------------------
                                         David H. Benson  
                                         Senior Vice President and Controller  

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                                  EXHIBIT INDEX 

Exhibit 
Number    Description 
-------   -----------
           
99        Press release and financial tables, dated January 27, 2005 issued by 
          Verizon Communications Inc. and contained in its investor relations 
          bulletin  

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                                                                      Exhibit 99 


NEWS RELEASE       

  

FOR IMMEDIATE RELEASE                            Media contacts:  
Jan. 27, 2005                                    Peter Thonis  
                                                 212-395-2355  
                                                 peter.thonis@verizon.com 
                                                 ------------------------ 

                                                 Bob Varettoni 
                                                 212-395-7726 
                                                 robert.a.varettoni@verizon.com 
                                                 ------------------------------ 
     
              Verizon Reports Strong 4Q and 2004 Results, Driven by 
              Wireless Revenue Growth, Solid Cash Flows and Margins 
          
        4Q Revenues Increase 6.2% to Record $18.3 Billion; 2004 Revenues 
                 of $71.3 Billion Include 23% Growth in Wireless 
                 
                                 2004 HIGHLIGHTS 

Earnings per Share 
     
*    Fourth quarter: $1.08 in diluted earnings per share, or 64 cents per share 
     before special items (non-GAAP measure)  

*    Full year: $2.79 in earnings per share, or $2.51 per share before special 
     items (non-GAAP)  

Wireless 

*    Fourth quarter: 1.7 million net customer additions, up 13.5 percent from 
     last year's quarter and the highest quarterly increase for the third 
     consecutive quarter; total revenues up 22.7 percent; record-low churn 
     (customer turnover) of 1.43 percent; average monthly revenue per customer 
     up 3 percent to $50.32  

*    Full year: Record 6.3 million total net customer additions, up 25.1 percent 
     from 2003; total revenues up 23.0 percent; cash flows from operating 
     activities (CFFO) increased $2.0 billion from 2003; data services revenues 
     more than double 2003's total; record operating income margin of 21.1 
     percent  

Wireline 
     
*    Fourth quarter: 306,000 net additions of broadband DSL (digital subscriber 
     lines); total data revenues up 9.2 percent from last year's quarter; stable 
     revenues and margins; average monthly revenue per residential customer up 4 
     percent to nearly $50; total Enterprise (large business) revenues up 4.9 
     percent  


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Verizon News Release, page 2 
     
*    Full year: 3.6 million total DSL lines, up 53.5 percent year-over-year; 
     $4.2 billion in revenues from all long-distance services, up 10.4 percent; 
     Enterprise revenues of approximately $6 billion, up 1.9 percent; data 
     revenues of $7.8 billion, up 7.4 percent  

Other Highlights 
     
*    Total debt: $39.3 billion at year-end 2004, a $6.1 billion decrease from 
     year-end 2003  
     
*    Capital expenditures: $13.3 billion in 2004, compared with $11.9 billion in 
     2003; 2005 capital spending expected to increase approximately 10 percent 
     over 2004; increases driven by investments for wireless and fiber-optic 
     broadband growth initiatives  
                    
Notes:    See the schedules accompanying this news release and 
          www.verizon.com/investor for reconciliations to generally accepted 
          accounting principles (GAAP) for the non-GAAP financial measures 
          included in this announcement. Discontinued operations in the 
          quarterly periods presented include the operations of Verizon 
          Information Services Canada, following a third-quarter 2004 agreement 
          to sell this business. Fourth quarter and year-to-date 2004 also 
          include the gain on the sale. 

NEW YORK - Verizon Communications Inc. (NYSE:VZ) today reported strong fourth-
quarter and year-end 2004 results as quarterly revenues increased 6.2 percent,
driven by a 10th consecutive quarter of double-digit, year-over-year revenue
increases for wireless services. Wireless contributed $27.7 billion to the
corporation's $71.3 billion total revenues in 2004. 

For the fourth quarter 2004, Verizon reported earnings of $3.0 billion, or $1.08
per diluted share, compared with a loss of $1.5 billion, or 53 cents per share,
in the fourth quarter 2003. Reported earnings in the fourth quarter 2004
included non-recurring gains from sales of non-strategic assets and tax
benefits, while the fourth quarter 2003 loss included non-recurring expenses
from a voluntary separation plan and environmental remediation costs. 

Before special items, earnings were 64 cents per share in the fourth quarter
2004 and 58 cents per share in the fourth quarter 2003. 

For the year, Verizon reported earnings of $7.8 billion, or $2.79 per share,
compared with $3.1 billion, or $1.12 per share, in 2003. Before special items,
earnings were $7.0 billion ($2.51 per share) in 2004, and $7.3 billion ($2.60
per share) in 2003. 

Quarterly consolidated operating revenues reached a company-record $18.3 billion
in the fourth quarter 2004, increasing 6.2 percent compared with $17.2 billion
in the fourth quarter 2003. Annual consolidated operating revenues were $71.3
billion in 2004, increasing 5.7 percent compared with $67.5 billion in 2003 -
Verizon's strongest annual revenue growth in three years. 

Verizon Wireless contributed more than 40 percent of Verizon's total revenues in
the fourth quarter 2004, compared with less than 35 percent in the fourth
quarter 2003. Wireless 

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Verizon News Release, page 3 

revenues were $7.3 billion in the fourth quarter 2004, a 22.7 percent increase
compared with $6.0 billion in the fourth quarter 2003. Full-year 2004 wireless
revenues were $27.7 billion, an increase of $5.2 billion, or 23.0 percent,
compared with 2003. 

Overall, Verizon's growth businesses - wireless, long-distance, broadband, data
and Enterprise services - accounted for 55.2 percent of fourth-quarter 2004
revenues, compared with 49.3 percent of fourth-quarter 2003 revenues. Over the
past year, revenues from these businesses have grown by 19.0 percent. 

Operating revenues for Domestic Telecom, the company's U.S. wireline business
segment, were $9.7 billion in the fourth quarter 2004, a 2.4 percent decrease
compared with the fourth quarter 2003. For the year, wireline operating revenues
were $38.6 billion, a 2.7 percent decrease compared with 2003. 

                            'Strong Fundamentals'

"Building on our excellent fourth-quarter and full-year results, our business
fundamentals as we enter 2005 are the strongest they've been in years," said
Ivan Seidenberg, Verizon chairman and CEO. 

"In 2004, we changed our growth profile by divesting non-strategic assets, by
extending our industry leadership in wireless, and by gaining momentum in
broadband, long-distance and Enterprise markets. Our wireline business has
maintained stable margins, and Verizon Information Services and International
have continued to contribute significant revenue, income and cash flow. As we
move forward, we are realizing value from our diversified asset base, and we are
investing in growth areas as we build tomorrow's networks to provide customers
with continuous service enhancements and product innovations." 

                          Sustained Wireless Growth 

Verizon Wireless added 1.7 million net new customers, the largest quarterly
customer increase in the history of the company, which was formed in April 2000.
For the year, Verizon Wireless added 6.3 million net new customers, as its total
number of customers grew 16.8 percent year-over-year to 43.8 million, including
41.8 million retail customers. 

Total churn reached record-low levels for the quarter and the year. Total churn
was 1.43 percent for the fourth quarter and 1.50 percent for the year. Churn
among retail post-pay customers - or 92 percent of the company's customers - was
1.2 percent for the quarter and 1.3 percent for the year. 

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Verizon News Release, page 4 

                             Continued Solid Margins 

On a consolidated basis, Verizon's operating income margin was 18.4 percent in
the fourth quarter 2004, compared with negative margins due to the reported loss
in the fourth quarter 2003. When adjusted to exclude the special and non-
recurring items described later in this release as well as net pension and OPEB
(other post-retirement benefit) impact, Verizon's consolidated operating income
margin would have been 20.3 percent in the fourth quarter 2004 and 18.3 percent
in the fourth quarter 2003 (non-GAAP measures). 

Operating income margin for the wireline segment was 15.2 percent in the fourth
quarter 2004, compared with 15.4 percent in the fourth quarter 2003. When
adjusted to exclude the items listed above, wireline's operating income margin
would have been 17.3 percent in the fourth quarter 2004 and 15.4 percent in the
fourth quarter 2003 (non-GAAP measures). 

Consistent with past practice, Verizon believes that excluding the impact of
special and non-recurring items and net pension and OPEB expenses or credits
enhances comparability, providing a better picture of operating cost management.

Verizon Wireless' operating income margin was 18.7 percent in the fourth quarter
2004, compared with 18.5 percent in the fourth quarter 2003, and a record 21.1
percent for full-year 2004, compared with 18.2 percent for 2003. 

Wireless' EBITDA margin was 39.5 percent in the fourth quarter 2004, compared
with 39.7 percent in the fourth quarter 2003. (EBITDA - or earnings before
interest, taxes, depreciation and amortization - is a non-GAAP measure that adds
depreciation and amortization to operating income; EBITDA margin is calculated
by dividing EBITDA by Wireless' service revenues.) Fourth-quarter 2004 EBITDA
margin was impacted by expenses attributable to Verizon Wireless' long-term
employee incentive plan, which have increased as the value of Verizon Wireless
has increased. 

Verizon Wireless' 2004 EBITDA margin of 42.3 percent was its highest-ever margin
for a full year. 

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Verizon News Release, page 5 

                    Wireline Broadband and Data Growth 

Verizon added a net of 306,000 broadband DSL lines in the fourth quarter 2004
for a total of 3.6 million DSL lines in service, representing 1.2 million net
additions over the past year - a growth rate of 53.5 percent. 

Revenues from DSL contributed to total wireline data revenues of $2.0 billion in
the fourth quarter 2004, a 9.2 percent increase compared with $1.9 billion in
data revenues in the fourth quarter 2003. For the year, data revenues of $7.8
billion grew 7.4 percent compared with 2003 and now represent more than 20
percent of total wireline revenues. 

Even as strong DSL customer and revenue growth continue, Verizon has begun
deploying FiOS next-generation, fiber-optic-based broadband services. FiOS
services currently have more than 20 percent market penetration in Keller,
Texas, Verizon's first market, after the first four and a half months of sales. 

In another wireline growth area, revenues from long-distance services, including
regional toll services, were $1.1 billion in the fourth quarter 2004, a 5.8
percent increase compared with $1.0 billion in the fourth quarter 2003. On an
annual basis, these revenues totaled $4.2 billion in 2004, a 10.4 percent
increase compared with 2003. 

                     Debt Reduction and Cash Management 

Verizon's total debt decreased $6.1 billion last year, to $39.3 billion at year-
end 2004 from $45.4 billion at year-end 2003 - reaching a previously announced
target of debt levels in relation to corporate earnings before interest, taxes,
depreciation and amortization. 

CFFO was $21.8 billion in 2004, compared with $22.5 billion in 2003. The change
is primarily due to 2004 severance payments related to the 21,000-employee
voluntary separation plan in the fourth quarter 2003, offset by strong cash
flow. In 2004, net cash used in investing activities was $10.3 billion, and net
cash used in financing activities was $9.9 billion. 

On a segment level, wireline's CFFO was $11.8 billion in 2004, compared with
$12.3 billion in 2003. Verizon Wireless' CFFO was $9.5 billion in 2004, compared
with $7.5 billion in 2003. 

Free cash flow (non-GAAP, cash from operating activities less capital
expenditures and dividends) was $4.3 billion in 2004, compared with $6.4 billion
in 2003. Impacts on cash flow in 2004 included severance payments associated
with the voluntary separation plan, as well as increased capital investments
compared with 2003 to fund wireless and fiber-optic broadband growth
initiatives. 
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Verizon News Release, page 6 

Capital expenditures in 2004 totaled $13.3 billion, compared with $11.9 billion
in 2003. In 2005, overall capital spending is expected to increase approximately
10 percent over 2004, driven by focused investments in growth markets. 

                                  Expense Items 

In the fourth quarter 2004, reported operating expenses decreased 23.0 percent
compared with the fourth quarter 2003, to $14.9 billion. When adjusted for
special and non-recurring items, operating expenses were $14.8 billion in the
fourth quarter 2004, an increase of 5.1 percent from comparable expenses in the
fourth quarter 2003 (non-GAAP measure). Expenses for the fourth quarter 2003
included special items associated with the voluntary separation plan,
environmental remediation costs and leasing operations costs, partially offset
by net gains on sales of investments. 

                                 Special Items 

Verizon's reported fourth-quarter 2004 earnings of $3.0 billion, or $1.08 per
share, principally included these special items: net gains of $1.0 billion, or
36 cents per share, from the sales of Verizon Information Services Canada and
Verizon's investment stake in TELUS Corp.; and tax benefits of $0.2 billion, or
8 cents per share, from previous investment-related losses. Verizon's reported
year-end 2004 earnings of $7.8 billion, or $2.79 per share, also included $0.5
billion, or 18 cents per share, in previously reported severance-related
charges, partially offset by a $43 million, or 2 cents per share, gain on the
sale of an investment. 

Verizon's reported year-end 2003 earnings of $3.1 billion, or $1.12 per share,
included net charges of $4.2 billion. These net charges included gains of $0.5
billion related to accounting changes and to the net proceeds from sales of
investments. These gains were more than offset by charges, including $3.4
billion related to severance, pension and benefit costs; $0.9 billion related to
Verizon's decision to sell its interest in Grupo Iusacell, a Mexican wireless
business; and $0.4 billion related to environmental remediation, leasing
operations and other charges. 

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Verizon News Release, page 7 

Earnings per share calculations in all periods are impacted by a recent
accounting change that increases the net income and number of shares in the
diluted earnings per share calculations. This accounting change decreased 2004
diluted earnings per share by 1 cent and 2003 diluted earnings per share by 2
cents. 
                          Business Segment Highlights 

Following are fourth-quarter 2004 and full-year highlights from Verizon's four 
business segments. 

Wireline: 
     
*    Wireline operating revenues of $9.7 billion in the fourth quarter 2004 were 
     up slightly compared with the third quarter 2004, marking the third 
     consecutive quarter of sequential operating revenue increases. This was 
     supported by a 2.5 percent increase in business revenues, to $3.0 billion, 
     comparing fourth quarter 2004 with third quarter 2004. For the year, 
     wholesale revenues were up 1.4 percent - including growth in key areas such 
     as SONET services - contributing $8.9 billion to total revenues of $38.6 
     billion. Business revenues were flat at $11.7 billion, and consumer 
     revenues declined 2.5 percent to $15.5 billion.  
     
*    Wireline cash expenses, excluding net pension and OPEB expenses (non-GAAP), 
     were $5.7 billion in the fourth quarter 2004, a 5.7 percent decrease from 
     the fourth quarter 2003. Fourth-quarter 2004 wage and salary expenses 
     decreased by more than $200 million year-over-year due to the voluntary 
     separation program and a fourth-quarter 2003 lump-sum labor contract 
     payment. Savings helped fund increases in sales and marketing expenses and 
     other operating costs in wireline growth areas.  

*    Approximately 56 percent of Verizon residential customers have purchased 
     local services in combination with either Verizon long-distance or Verizon 
     DSL, or both. This compares with 43 percent in the fourth quarter 2003.  

*    The average revenue per month per Verizon residential wireline customer      
     rose to nearly $50 in the fourth quarter 2004, a 4 percent increase 
     compared with the fourth quarter 2003.  

*    Approximately 4.4 million Verizon Freedom packages were in service to 
     residential and business customers by year-end 2004. Verizon Freedom plans 
     help retain and win back customers by offering local services with various 
     combinations of long-distance, wireless and Internet access, available on 
     one bill.  
  
*    The company had 17.7 million long-distance lines in service as of year-end 
     2004, an increase of 342,000 lines from end of the third quarter 2004.  

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Verizon News Release, page 8 
     
*    Resale and Unbundled Network Element-Platform (UNE-P) lines totaled 6.6 
     million at the end of the fourth quarter 2004, up from 5.8 million at the 
     end of the fourth quarter 2003 and down from 6.7 million at the end of the 
     third quarter 2004. UNE-P lines decreased by 93,000 from the third to the 
     fourth quarter in 2004. The company had 53.0 million switched wireline 
     access lines in service as of year-end 2004.  

*    Enterprise revenues totaled approximately $6 billion in 2004, increasing 
     4.9 percent in the fourth quarter 2004 and 1.9 percent in the full year, 
     compared with the same periods in 2003.  

*    Verizon's Enterprise Solutions Group ended 2004 with more than 750 
     Enterprise Advance sales, meeting its year-end target of $250 million in 
     Enterprise Advance revenues. Year-over-year trends were positive, and sales 
     in the fourth quarter 2004 included a multi-year $138 million contract 
     extension with Virginia Tech for NetworkVirginia broadband services 
     connecting approximately 1,500 schools, libraries, clinics, research 
     institutions and public service organizations throughout the commonwealth.  

Wireless: 

*    Retail gross additions increased 5.7 percent over the fourth quarter 2003. 
     Retail net additions increased 14.7 percent, to 1.6 million of the 
     company's 1.7 million total net additions.  

*    Service revenues for the quarter were $6.5 billion, up 20.5 percent. For 
     the year, service revenues were $24.4 billion, up 20.0 percent. The company 
     does not include taxes and regulatory fees in service revenues. Average 
     service revenue per customer increased 3 percent in the quarter and nearly 
     3 percent for the full year, to $50.32 and $50.22, respectively.  

*    Verizon Wireless continued its industry-leading cost management. In 2004, 
     cash expense per customer declined 2.5 percent to its lowest-ever expense 
     level for a full year, which is especially noteworthy given the record-high 
     volume of new customers.  

*    Data services usage continued to climb, contributing $1.1 billion in 
     revenues in 2004, more than double the data revenues in 2003. In the fourth 
     quarter, $359 million, or 5.6 percent, of all service revenues came from 
     data services, continuing the upward trend from 3.2 percent in the prior 
     year's quarter. The company has 16.6 million data customers - more than 
     one-third of all its customers.  

*    Contributing to wireless data revenues, 3 billion text messages were 
     exchanged during the quarter. Additionally, there were 32.6 million picture 
     messages and 30.2 million downloads of Get It Now's more than 500 games, 
     exclusive content and other applications.  

*    As previously announced, the company next week will launch V CAST, the 
     nation's first 3G (third-generation) consumer multimedia services, 
     delivering high-quality video, 3D games and music to 3G handsets. At the 
     same time, the company also will introduce three cutting-edge 3G handsets.  

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Verizon News Release, page 9 
     
*    3G services are made possible by the company's significantly-expanded (3G) 
     EV-DO network, the largest and fastest wide-area broadband network in the 
     nation, reaching 75 million Americans and growing. Already riding on this 
     3G network is the company's BroadbandAccess service for business customers, 
     giving them broadband-speed remote access from laptops and PDAs when out of 
     the office.  

Information Services: 
     
*    Verizon Information Services (VIS) revenues of $890 million decreased 4.6 
     percent for the fourth quarter 2004 compared with the fourth quarter 2003, 
     primarily due to reduced domestic print advertising revenues. For the year, 
     VIS' revenues of $3.6 billion decreased 5.6 percent in 2004 from 2003, 
     primarily due to reduced domestic print advertising revenues and the 
     elimination of revenues from the 2003 sale of European operations.  
     
*    VIS' domestic online directory and search service, SuperPages.com, 
     continued to achieve strong growth in 2004, as demonstrated by a 22 percent 
     increase in revenues and a 49 percent increase in searches over 2003.  

*    Verizon sold the Verizon Information Services Canada directory operations 
     to an affiliate of Bain Capital, a private investment firm, for $1.6 
     billion. The sale closed in the fourth quarter 2004, generating an 
     after-tax gain of $516 million. As noted earlier, this gain and 
     prior-period results for this unit are excluded from Information Services 
     segment results.  

International: 
     
*    Fourth-quarter revenues were $544 million, bringing full-year revenues to 
     $2.0 billion, compared with $477 million and $1.9 billion in the fourth 
     quarter and full-year 2003, respectively. The fourth-quarter increase of 
     14.0 percent was primarily driven by Verizon's 100 percent-owned affiliate 
     in the Dominican Republic and reflects operational growth as well as 
     foreign exchange rate improvement. The full-year increase of 3.3 percent 
     reflects operational growth at Verizon Dominicana, as well as a prior-year 
     revenue adjustment in Puerto Rico, partially offset by unfavorable foreign 
     exchange rates in the Dominican Republic.  

*    Fourth-quarter segment income was $338 million, bringing full-year segment 
     income to $1.2 billion, compared with $341 million and $1.4 billion in the 
     fourth quarter and full-year 2003, respectively. The decrease for the 
     full-year primarily resulted from additional Italian tax benefits in 2003 
     from a reorganization at Vodafone Omnitel, lower asset sales and 
     unfavorable foreign exchange rates, partially offset by operational growth 
     at Verizon Dominicana and the prior-year revenue and expense adjustments in 
     Puerto Rico.  
     
*    During the fourth quarter, Verizon sold its 20.5 percent interest in TELUS 
     and 24.5 percent interest in EuroTel Bratislava, a Slovak wireless 
     provider. These transactions reflect  

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Verizon News Release, page 10 

International's continuing efforts to realign its portfolio and focus primarily
on the Caribbean and Latin American region, as well as on Verizon's 23.1 percent
investment in Vodafone Omnitel. 

With more than $71 billion in annual revenues, Verizon Communications Inc.
(NYSE:VZ) is one of the world's leading providers of communications services.
Verizon has a diverse work force of more than 210,000 in four business units:
Domestic Telecom serves customers based in 29 states with wireline
telecommunications services, including broadband, nationwide long-distance and
other services. Verizon Wireless owns and operates the nation's most reliable
wireless network, serving 43.8 million voice and data customers across the
United States. Information Services operates directory publishing businesses and
provides electronic commerce services. International includes wireline and
wireless operations and investments, primarily in the Americas and Europe. For
more information, visit www.verizon.com. 


                                     #### 

 
VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive speeches and
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NOTE: This press release contains statements about expected future events and
financial results that are forward-looking and subject to risks and
uncertainties. For those statements, we claim the protection of the safe harbor
for forward-looking statements contained in the Private Securities Litigation
Reform Act of 1995. The following important factors could affect future results
and could cause those results to differ materially from those expressed in the
forward-looking statements: materially adverse changes in economic and industry
conditions and labor matters, including workforce levels and labor negotiations,
and any resulting financial and/or operational impact, in the markets served by
us or by companies in which we have substantial investments; material changes in
available technology; technology substitution; an adverse change in the ratings
afforded our debt securities by nationally accredited ratings organizations; the
final results of federal and state regulatory proceedings concerning our
provision of retail and wholesale services and judicial review of those results;
the effects of competition in our markets; the timing, scope and financial
impacts of our deployment of fiber-to-the-premises broadband technology; the
ability of Verizon Wireless to continue to obtain sufficient spectrum resources;
and changes in our accounting assumptions that regulatory agencies, including
the SEC, may require or that result from changes in the accounting rules or
their application, which could result in an impact on earnings. 

--------------------------------------------------------------------------------
Verizon Communications Inc. 

Consolidated Statements of Income 
                                                                         (dollars in millions, except per share amounts)
                       
                                        3 Mos. Ended  3 Mos. Ended           12 Mos. Ended     12 Mos. Ended 
Unaudited                                   12/31/04      12/31/03  % Change      12/31/04          12/31/03   % Change 
---------                               ------------  ------------           -------------     -------------   -------- 
Operating Revenues                         $  18,263     $  17,198       6.2     $  71,283         $  67,468        5.7 

Operating Expenses 
Cost of services and sales                     6,064         5,852       3.6        23,168            21,701        6.8 
Selling, general & administrative expense      5,281        10,071     (47.6)       21,088            24,894      (15.3)
Depreciation and amortization expense          3,565         3,445       3.5        13,910            13,607        2.2 
Sales of businesses, net                           -             -         -             -              (141)    (100.0)
                                        ------------  ------------           -------------     -------------   
Total Operating Expenses                      14,910        19,368     (23.0)       58,166            60,061       (3.2)
 
Operating Income (Loss)                        3,353        (2,170)        *        13,117             7,407       77.1 
Equity in earnings of unconsolidated 
  businesses                                   1,056           605      74.5         1,691             1,278       32.3 
Income from other unconsolidated businesses        1           172     (99.4)           75               331      (77.3)
Other income and (expense), net                   42            15     180.0            22                37      (40.5)
Interest expense                                (575)         (665)    (13.5)       (2,384)           (2,797)     (14.8)
Minority interest                               (574)         (451)     27.3        (2,409)           (1,583)      52.2 
                                        ------------  ------------           -------------     -------------   
Income (Loss) Before Provision for 
  Income Taxes, Discontinued Operations 
  and Cumulative Effect of Accounting Change   3,303        (2,494)        *        10,112             4,673      116.4 
Income tax benefit (provision)                  (786)        1,023         *        (2,851)           (1,213)     135.0 
                                        ------------  ------------           -------------     -------------   

Income (Loss) Before Discontinued 
  Operations and Cumulative Effect 
  of Accounting Change                         2,517        (1,471)        *         7,261             3,460      109.9 
Discontinued Operations (1) 
  Income (loss) from operations                1,027            22         *         1,116              (869)         * 
  Provision for income taxes                    (505)           (9)        *          (546)              (17)         * 
                                        ------------  ------------           -------------     -------------   
    Income (loss) on discontinued operations     522            13         *           570              (886)         * 
Cumulative Effect of Accounting Change, 
  Net of Tax                                       -             -         -             -               503     (100.0)
                                        ------------  ------------           -------------     -------------   
Net Income (Loss)                           $  3,039     $  (1,458)        *      $  7,831          $  3,077      154.5 
                                        ------------  ------------           -------------     -------------   
Basic Earnings (Loss) per Share              $  1.10       $  (.53)        *       $  2.83           $  1.12      152.7 
   
Weighted average number of common 
  shares (in millions)                         2,770         2,765                   2,770             2,756            
 
Diluted Earnings (Loss) per Share (2)        $  1.08       $  (.53)        *       $  2.79           $  1.12      149.1 
Weighted average number of common 
  shares-assuming dilution (in millions)       2,823         2,765                   2,831             2,832            
 
----------
Footnotes: 
     
(1)  Discontinued Operations in all periods includes the operations of Verizon 
     Information Services Canada as a result of an agreement to sell the 
     business reached in the third quarter of 2004. The fourth quarter and 
     year-to-date 2004 also include the gain on the sale of Verizon Information 
     Services Canada of $516 million, net of tax. The year-to-date 2003 period 
     also includes Iusacell losses.  

(2)  Diluted Earnings per Share include (i) income related to share dilution 
     (exchangeable equity interests and zero coupon convertible debt) of $14 
     million and $68 million for the fourth quarter and year-to-date 2004, 
     respectively, and $82 million for the year-to-date 2003, and (ii) the 
     dilutive effect of shares issuable under our stock-based compensation 
     plans, exchangeable equity interests and zero coupon convertible debt, 
     which represent the only potential dilution. There is no impact of dilutive 
     securities in the fourth quarter of 2003, since a net loss from continuing 
     operations was reported.  

*  Not meaningful  

--------------------------------------------------------------------------------

Verizon Communications Inc. 

Consolidated Statements of Income Before Special Items 

                                                                         (dollars in millions, except per share amounts)
                       
                                        3 Mos. Ended  3 Mos. Ended           12 Mos. Ended     12 Mos. Ended 
Unaudited                                   12/31/04      12/31/03  % Change      12/31/04          12/31/03   % Change 
---------                               ------------  ------------           -------------     -------------   -------- 
Operating Revenues 
                                                                         
     Domestic Telecom                       $  9,668      $  9,905     (2.4)     $  38,551         $  39,602       (2.7)
     Domestic Wireless                         7,342         5,984     22.7         27,662            22,489       23.0 
     Information Services                        890           933     (4.6)         3,615             3,830       (5.6)
     International                               544           477     14.0          2,014             1,949        3.3 
     Other                                      (181)         (101)    79.2           (559)             (402)      39.1 
                                        ------------  ------------           -------------     -------------   
Total Operating Revenues                      18,263        17,198      6.2         71,283            67,468        5.7 
                                        ------------  ------------           -------------     -------------   
Operating Expenses 
                                                                    
     Cost of services and sales                6,064         5,751      5.4         23,168           21,600        7.3 
     Selling, general & administrative expense 5,158         4,878      5.7         20,264           18,676        8.5  
     Depreciation and amortization expense     3,565         3,445      3.5         13,910           13,607        2.2  
     Sales of businesses, net                      -             -        -              -             (141)    (100.0) 
                                        ------------  ------------           -------------     -------------   
Total Operating Expenses                      14,787        14,074      5.1         57,342           53,742        6.7  
                                        ------------  ------------           -------------     -------------   
Operating Income                               3,476         3,124     11.3         13,941           13,726        1.6  
  
Equity in earnings of unconsolidated businesses  269           257      4.7            904              930       (2.8) 
Income (loss) from other unconsolidated 
  businesses                                       1            (4)  (125.0)            32              155      (79.4) 
Other income and (expense), net                   42            15    180.0             77               98      (21.4) 
Interest expense                                (575)         (665)   (13.5)        (2,384)          (2,797)     (14.8) 
Minority interest                               (574)         (451)    27.3         (2,409)          (1,583)      52.2  
                                        ------------  ------------           -------------     -------------   
Income Before Provision for Income 
  Taxes and Discontinued Operations            2,639         2,276     15.9         10,161           10,529       (3.5) 
Provision for income taxes                     (842)          (694)    21.3         (3,180)          (3,296)      (3.5) 
                                        ------------  ------------           -------------     -------------   
Income Before Discontinued Operations         1,797          1,582     13.6          6,981            7,233       (3.5) 
Discontinued Operations (1)                                                                      
Income from operations                           10             22    (54.5)            99               89       11.2  
Provision for income taxes                       (4)            (9)   (55.6)           (45)             (43)       4.7  
                                       ------------  ------------           -------------     -------------   
Income on discontinued operations                 6             13    (53.8)            54               46       17.4  
                                       ------------  ------------           -------------     -------------   
Net Income Before Special Items            $  1,803       $  1,595     13.0       $  7,035         $  7,279       (3.4) 
                                       ------------  ------------           -------------     -------------   
Basic Earnings per Share                     $  .65         $  .58     12.1        $  2.54          $  2.64       (3.8) 
Weighted average number of common 
  shares (in millions)                        2,770          2,765                   2,770            2,756             
       
Diluted Adjusted Earnings per Share (2)      $  .64         $  .58     10.3        $  2.51          $  2.60       (3.5) 
Weighted average number of common 
  shares-assuming dilution (in millions)      2,823          2,765                   2,831            2,832             

----------
Footnotes: 
     
(1)  Discontinued Operations in all periods includes the operations of Verizon 
     Information Services Canada as a result of an agreement to sell the 
     business reached in the third quarter of 2004. The year-to-date 2003 period 
     also includes Iusacell losses.  
     
(2)  Diluted Earnings per Share include (i) income related to share dilution 
     (exchangeable equity interests and zero coupon convertible debt) of $14 
     million and $68 million for the fourth quarter and year-to-date 2004, 
     respectively, and $82 million for the year-to-date 2003, and (ii) the 
     dilutive effect of shares issuable under our stock-based compensation 
     plans, exchangeable equity interests and zero coupon convertible debt, 
     which represent the only potential dilution. There is no impact of dilutive 
     securities in the fourth quarter of 2003, since a net loss from continuing 
     operations was reported.  

--------------------------------------------------------------------------------

Verizon Communications Inc. 

Consolidated Statements of Income - Reconciliations 

                                                                      (dollars in millions, except per share amounts) 

  
                                                           Special and Non-Recurring Items 
                                                      ----------------------------------------

                                 3 Mos. Ended      Severance,         Sales of                       3 Mos. Ended
                                     12/31/04     Pension and   Businesses and                           12/31/04 
                                     Reported         Benefit     Investments,                     Before Special 
Unaudited                               (GAAP)        Charges              Net     Tax Benefits             Items 
---------                        ------------     -----------   --------------     ------------    --------------  
Operating Revenues                  $  18,263            $  -             $  -             $  -         $  18,263     
      
Operating Expenses                                                                  
Cost of services and sales              6,064               -                -                -             6,064     
Selling, general & administrative 
  expense                               5,281             (23)            (100)               -             5,158     
Depreciation and amortization expense   3,565               -                -                -             3,565     
                                 ------------     -----------   --------------     ------------    --------------
Total Operating Expenses               14,910             (23)            (100)               -            14,787     
                                 ------------     -----------   --------------     ------------    --------------
Operating Income                        3,353              23              100                -             3,476     
Equity in earnings of 
  unconsolidated businesses             1,056               -             (787)               -               269     
Income from other unconsolidated 
  businesses                                1               -                -                -                 1     
Other income and (expense), net            42               -                -                -                42     
Interest expense                         (575)              -                -                -              (575)  
Minority interest                        (574)              -                -                -              (574)  
                                 ------------     -----------   --------------     ------------    --------------
Income Before Provision for 
  Income Taxes and Discontinued 
  Operations                            3,303              23             (687)               -             2,639     
Provision for income taxes               (786)             (9)             187             (234)             (842)  
                                 ------------     -----------   --------------     ------------    --------------
Income Before Discontinued Operations   2,517              14             (500)            (234)            1,797     
Discontinued Operations                                                               
Income from operations                  1,027               -           (1,017)               -                10     
Provision for income taxes               (505)              -              501                -                (4)  
                                 ------------     -----------   --------------     ------------    --------------
     Income on discontinued operations    522               -             (516)               -                 6     
                                 ------------     -----------   --------------     ------------    --------------
Income                               $  3,039           $  14        $  (1,016)         $  (234)         $  1,803     
                                 ------------     -----------   --------------     ------------    --------------
Earnings per Common Share (1)         $  1.10          $  .01          $  (.37)         $  (.08)           $  .65     
      
Diluted Earnings per Common Share (1) $  1.08            $  -          $  (.36)         $  (.08)           $  .64     
    

                                                           Special and Non-Recurring Items 
                                                      ----------------------------------------

                                 3 Mos. Ended      Severance,         Sales of                       3 Mos. Ended
                                     12/31/04     Pension and   Businesses and                           12/31/04 
                                     Reported         Benefit    Other Special          Sales of   Before Special
Unaudited                               (GAAP)        Charges            Items  Investments, Net            Items 
---------                        ------------     -----------   --------------  ----------------   --------------  
    
Operating Revenues                  $  17,198            $  -             $  -              $  -        $  17,198     
      
Operating Expenses                                                                           
Cost of services and sales              5,852            (101)               -                -             5,751     
Selling, general & administrative 
  expense                              10,071          (4,594)            (299)             (300)           4,878     
Depreciation and amortization expense   3,445               -                -                 -            3,445     
Sales of businesses, net                    -               -                -                 -                -       
                                 ------------     -----------   --------------  ----------------   --------------
Total Operating Expenses               19,368          (4,695)            (299)             (300)          14,074     
                                 ------------     -----------   --------------  ----------------   --------------
Operating Income (Loss)                (2,170)          4,695              299               300            3,124     
Equity in earnings of unconsolidated 
  businesses                              605               -                -              (348)             257     
Income (loss) from other 
  unconsolidated businesses               172               -                -              (176)              (4)  
Other income and (expense), net            15               -                -                 -               15     
Interest expense                         (665)              -                -                 -             (665)  
Minority interest                        (451)              -                -                 -             (451)  
                                 ------------     -----------   --------------  ----------------   --------------
Income (Loss) Before Provision 
  for Income Taxes and 
  Discontinued Operations              (2,494)          4,695              299              (224)           2,276     
Income tax benefit (provision)          1,023          (1,813)             (84)              180             (694)  
                                 ------------     -----------   --------------  ----------------   --------------
Income (Loss) Before Discontinued 
  Operations                           (1,471)          2,882              215               (44)           1,582     
Discontinued Operations                                                               
Income from operations                     22               -                -                 -               22     
Provision for income taxes                 (9)              -                -                 -               (9)  
                                 ------------     -----------   --------------  ----------------   --------------
     Income on discontinued 
        operations                         13               -                -                 -               13     
                                 ------------     -----------   --------------  ----------------   --------------
Net Income (Loss)                  $  (1,458)        $  2,882           $  215            $  (44)        $  1,595     
                                 ------------     -----------   --------------  ----------------   --------------
Basic Earnings (Loss) per 
  Common Share (1)                   $  (.53)         $  1.04           $  .08           $  (.02)          $  .58     
      
Diluted Earnings (Loss) per 
  Common Share (1)                   $  (.53)         $  1.04           $  .08           $  (.02)          $  .58     

---------
Footnote: 
     
(1)  EPS totals may not add across due to rounding.  

Note: See www.verizon.com/investor for a reconciliation of other non-GAAP 
      measures included in this Quarterly Bulletin. 

--------------------------------------------------------------------------------

Verizon Communications Inc. 

Consolidated Statements of Income - Reconciliations 

                                                                      (dollars in millions, except per share amounts) 

                                                         Special and Non-Recurring Items 
                                                     ----------------------------------------
                                                                                                               12 Mos.
                                12 Mos.                      Sales of                                            Ended  
                                  Ended    Severance,      Businesses                                         12/31/04 
                               12/31/04   Pension and             and                             Other         Before 
                               Reported       Benefit    Investments,                           Special        Special 
Unaudited                        (GAAP)       Charges             Net      Tax Benefits           Items          Items  
---------                  ------------   -----------    ------------      ------------      -----------   -----------  

Operating Revenues            $  71,283          $  -            $  -              $  -             $  -     $  71,283  
  
Operating Expenses                                                                             
Cost of services and sales       23,168             -               -                 -                -        23,168  
Selling, general & 
  administrative expense         21,088          (815)           (100)                -               91        20,264  
Depreciation and 
  amortization expense           13,910             -               -                 -                -        13,910  
                           ------------   -----------    ------------      ------------      -----------   -----------  
Total Operating Expenses         58,166          (815)           (100)                -               91        57,342  
                           ------------   -----------    ------------      ------------      -----------   -----------  
Operating Income                 13,117           815             100                 -              (91)       13,941  
Equity in earnings of 
  unconsolidated businesses       1,691             -            (787)                -                -           904  
Income from other 
  unconsolidated businesses          75             -             (43)                -                -            32  
Other income and (expense), net      22             -               -                 -               55            77  
Interest expense                 (2,384)            -               -                 -                -        (2,384) 
Minority interest                (2,409)            -               -                 -                -        (2,409) 
                           ------------   -----------    ------------      ------------      -----------   -----------  
Income Before Provision for 
  Income Taxes and 
  Discontinued Operations        10,112           815            (730)                -              (36)       10,161  
  
Provision for income taxes       (2,851)         (316)            187              (234)              34        (3,180) 
                           ------------   -----------    ------------      ------------      -----------   -----------  
Income Before Discontinued 
  Operations                      7,261           499            (543)             (234)              (2)        6,981  
Discontinued Operations                                                                          
     Income from operations       1,116             -          (1,017)                -                -            99  
     Provision for income taxes    (546)            -             501                 -                -           (45) 
                           ------------   -----------    ------------      ------------      -----------   -----------  
Income on discontinued 
operations                          570             -            (516)                -                -            54  
                           ------------   -----------    ------------      ------------      -----------   -----------  
Net Income                     $  7,831        $  499       $  (1,059)          $  (234)           $  (2)     $  7,035  
                           ------------   -----------    ------------      ------------      -----------   -----------  
Basic Earnings per Common 
  Share (1)                     $  2.83        $  .18         $  (.38)          $  (.08)            $  -       $  2.54  
       
Diluted Earnings per Common                                  
  Share (1)                     $  2.79        $  .18         $  (.37)          $  (.08)            $  -       $  2.51  
  
                                                  Special and Non-Recurring Items 
                                             ----------------------------------------
                                                                                                               12 Mos. 
                                                                                                                 Ended 
                      12 Mos. Ended                                        Lease   Cumulative                 12/31/03 
                           12/31/03                   Severance,  Impairment and    Effect of      Sales of     Before  
                           Reported   Iusacell      Pension and    Other Special   Accounting  Investments,    Special 
Unaudited                    (GAAP)     Charge  Benefit Charges          Charges       Change           Net      Items 
---------              ------------ ----------  ---------------   --------------   ----------  ------------  ---------
Operating Revenues        $  67,468       $  -             $  -             $  -         $  -          $  -  $  67,468  
        
Operating Expenses                                                                                      
Cost of services and sales   21,701          -             (101)               -            -             -     21,600  
Selling, general & 
  administrative expense     24,894          -           (5,422)            (496)           -          (300)    18,676  
Depreciation and 
  amortization expense       13,607          -                -                -            -             -     13,607  
  
Sales of businesses, net       (141)         -                -                -            -             -       (141) 
                       ------------ ----------  ---------------   --------------   ----------  ------------  ---------
Total Operating Expenses     60,061          -           (5,523)            (496)           -          (300)    53,742  
                       ------------ ----------  ---------------   --------------   ----------  ------------  ---------
Operating Income              7,407          -            5,523              496            -           300     13,726  
  
Equity in earnings of 
  unconsolidated businesses  1,278           -                -                -            -          (348)       930 
   Income from other 
  unconsolidated businesses    331           -                -                -            -          (176)       155 
   Other income and 
   (expense), net               37           -                -               61            -             -         98  
Interest expense            (2,797)          -                -                -            -             -     (2,797) 
Minority interest           (1,583)          -                -                -            -             -     (1,583) 
                       ------------ ----------  ---------------   --------------   ----------  ------------  ---------
Income Before Provision 
  for Income Taxes, 
  Discontinued Operations 
  and Cumulative Effect 
  of Accounting Change       4,673           -            5,523              557            -          (224)    10,529  
Provision for income taxes  (1,213)          -           (2,125)            (138)           -           180     (3,296) 
                       ------------ ----------  ---------------   --------------   ----------  ------------  ---------
Income Before 
  Discontinued Operations 
  and Cumulative Effect 
  of Accounting Change       3,460           -            3,398              419            -           (44)     7,233  
  
Discontinued Operations 
     Income (loss) from 
       operations             (869)        957                1                -            -             -         89  
     Provision for income 
       taxes                   (17)        (26)               -                -            -             -        (43) 
                       ------------ ----------  ---------------   --------------   ----------  ------------  ---------
     Income (loss) on 
       discontinued 
       operations             (886)        931                1                -            -             -         46  
  
Cumulative Effect of 
  Accounting Change, 
  Net of Tax                   503           -                -                -         (503)            -          -  
                       ------------ ----------  ---------------   --------------   ----------  ------------  ---------
Net Income                $  3,077      $  931         $  3,399           $  419      $  (503)       $  (44)  $  7,279  
                       ------------ ----------  ---------------   --------------   ----------  ------------  ---------
Basic Earnings per 
  Common Share (1)         $  1.12      $  .34          $  1.23           $  .15      $  (.18)       $  (.02) $  2.64   
 
Diluted Earnings per 
  Common Share (1)         $  1.12      $  .33          $  1.20           $  .15      $  (.18)       $  (.02) $  2.60   
---------
Footnote: 
     
(1)  EPS totals may not add across due to rounding.  

Note: See www.verizon.com/investor for a reconciliation of other non-GAAP 
      measures included in this Quarterly Bulletin. 

--------------------------------------------------------------------------------

Verizon Communications Inc. 

Selected Financial and Operating Statistics 

                                                                       (dollars in millions, except per share amounts) 

                                   3 Mos. Ended          3 Mos. Ended          12 Mos. Ended          12 Mos. Ended  
Unaudited                              12/31/04              12/31/03               12/31/04               12/31/03 
---------                          ------------          ------------          -------------          -------------

Debt to debt and shareowners' 
  equity ratio-end of period               51.1  %               57.6  %                51.1  %                57.6  %  
     
Book value per common share            $  13.56              $  12.09               $  13.56               $  12.09     
     
Cash dividends declared per 
 common share                           $  .385               $  .385                $  1.54                $  1.54     
     
Common shares outstanding (in millions) 
     End of period                        2,770                 2,768                  2,770                  2,768     
     
Capital expenditures (including 
  capitalized software) 
     Domestic Telecom                  $  2,415              $  2,055               $  7,118               $  6,820     
     Domestic Wireless                    1,512                 1,511                  5,633                  4,590     
     Information Services                    38                    27                     87                     74     
     International                          187                   136                    382                    358     
     Other                                   30                    11                     39                     32     
                                   ------------          ------------          -------------          -------------
     Total                             $  4,182              $  3,740              $  13,259              $  11,874     
                                   ------------          ------------          -------------          -------------
Total employees (1)                     210,396               201,779                210,396                201,779     

---------
Footnote: 

(1)  Prior period adjusted to reflect comparable figure.  


--------------------------------------------------------------------------------

Verizon Communications Inc. 

Consolidated Balance Sheets 
     
                                                            (dollars in millions) 

Unaudited                                  12/31/04      12/31/03     $ Change 
---------                                  --------      --------     --------
    
Assets 
                                      
     Current assets 
                                      
     Cash and cash equivalents             $  2,290        $  669     $  1,621     
          Short-term investments              2,257         2,172           85     
          Accounts receivable, net            9,801         9,854          (53)  
          Inventories                         1,535         1,262          273     
          Assets of discontinued operations       -           705         (705)  
          Assets held for sale                  950             -          950     
          Prepaid expenses and other          2,646         4,233       (1,587)  
                                           --------      --------     --------
     Total current assets                    19,479        18,895          584     
                                           --------      --------     --------
     Plant, property and equipment          185,522       180,940        4,582     
          Less accumulated depreciation     111,398       105,638        5,760     
                                           --------      --------     --------
                                             74,124        75,302       (1,178)  
                                           --------      --------     --------
     Investments in unconsolidated 
       businesses                             5,855         5,789           66     
     Wireless licenses                       42,090        40,907        1,183     
     Goodwill                                   837           835            2     
     Other intangible assets, net             4,521         4,702         (181)  
     Other assets                            19,052        19,538         (486)  
                                           --------      --------     --------
Total Assets                             $  165,958    $  165,968       $  (10)  
                                           --------      --------     --------
Liabilities and Shareowners' Investment                                       
     Current liabilities 
          Debt maturing within one year    $  3,593      $  5,967    $  (2,374)  
          Accounts payable and 
            accrued liabilities              13,177        14,652       (1,475)  
          Liabilities of discontinued 
            operations                            -            76          (76)  
          Liabilities related to assets 
            held for sale                       525             -          525     
          Other                               5,834         5,885          (51)  
                                           --------      --------     --------
     Total current liabilities               23,129        26,580       (3,451)  
                                           --------      --------     --------
     Long-term debt                          35,674        39,413       (3,739)  
     Employee benefit obligations            17,941        16,754        1,187     
     Deferred income taxes                   22,532        21,704          828     
     Other liabilities                        4,069         3,703          366     
    
     Minority interest                       25,053        24,348          705     
              
     Shareowners' investment                                               
     Common stock                               277           277            -       
     Contributed capital                     25,404        25,363           41     
     Reinvested earnings                     12,984         9,409        3,575     
     Accumulated other comprehensive loss    (1,053)       (1,250)         197     
     Common stock in treasury, at cost         (142)         (115)         (27)  
     Deferred compensation - employee 
       stock ownership plans and other           90          (218)         308     
                                           --------      --------     --------
     Total shareowners' investment           37,560        33,466        4,094     
                                           --------      --------     --------
Total Liabilities and Shareowners' 
  Investment                             $  165,958    $  165,968       $  (10)  


--------------------------------------------------------------------------------

Verizon Communications Inc. 

Condensed Consolidated Statements of Cash Flows 

                                                           (dollars in millions) 

             
Unaudited                                12 Mos. Ended   12 Mos. Ended  $ Change
                                            12/31/04       12/31/03 
---------                                   ----------   -------------  --------    

Cash Flows From Operating Activities 
Income before discontinued operations 
and cumulative effect of accounting 
change                                      $  7,261      $  3,460     $  3,801     
Adjustments to reconcile income before 
 discontinued operations and cumulative 
 effect of accounting change to net cash 
 provided by operating activities: 
                                      
  Depreciation and amortization expense       13,910        13,607          303     
  Sales of businesses, net                         -          (141)         141     
  Employee retirement benefits                 1,999         3,048       (1,049)  
  Deferred income taxes                        1,842           826        1,016     
  Provision for uncollectible accounts         1,181         1,789         (608)  
  Income from unconsolidated businesses       (1,766)       (1,609)        (157)  
  Changes in current assets and liabilities, 
  net of effects from acquisition/disposition 
  of businesses                               (3,243)        1,740       (4,983)  
  Other, net                                     636          (253)         889     
                                             -------       -------      -------       
Net cash provided by operating activities     21,820        22,467         (647)  
                                             -------       -------      -------       
Cash Flows From Investing Activities 
Capital expenditures (including 
capitalized software)                        (13,259)      (11,874)      (1,385)  
Acquisitions, net of cash acquired, and 
investments                                   (1,196)       (1,162)         (34)  
Proceeds from disposition of businesses        1,720           229        1,491     
Net change in short-term investments            (100)         (120)          20     
Other, net                                     2,492           691        1,801     
                                             -------       -------      -------              
Net cash used in investing activities        (10,343)      (12,236)       1,893     
                                             -------       -------      -------              
 
Cash Flows From Financing Activities 
Proceeds from long-term borrowings               514         4,653       (4,139)  
Repayments of long-term borrowings 
and capital lease obligations                 (5,198)      (10,759)       5,561     
Decrease in short-term obligations, 
excluding current maturities                    (783)       (1,330)         547     
Dividends paid                                (4,262)       (4,239)         (23)  
Proceeds from sale of common stock               320           839         (519)  
Purchase of common stock for treasury           (370)            -         (370)  
Other, net                                       (77)         (123)          46     
                                             -------       -------      -------              
Net cash used in financing activities         (9,856)      (10,959)       1,103     
                                             -------       -------      -------              
Increase (decrease) in cash and cash 
equivalents                                    1,621          (728)       2,349     
Cash and cash equivalents, beginning of period   669         1,397         (728)  
                                             -------       -------      -------              
Cash and cash equivalents, end of period    $  2,290        $  669     $  1,621     
                                             -------       -------      -------              

--------------------------------------------------------------------------------

Verizon Communications Inc. 

Domestic Telecom - Selected Financial Results 
  
                                                                                        (dollars in millions) 
       
Unaudited 
                       3 Mos. Ended    3 Mos. Ended                 12 Mos. Ended   12 Mos. Ended 
                          12/31/04        12/31/03     % Change       12/31/04         12/31/03     % Change 
---------                 -------         -------     -------          -------          -------     -------    
Operating Revenues 
Local services           $  4,557        $  4,825        (5.6)       $  18,522        $  19,454        (4.8)  
Network access services     3,064           3,073         (.3)          12,235           12,719        (3.8)  
Long distance services      1,064           1,006         5.8            4,182            3,788        10.4     
Other services                983           1,001        (1.8)           3,612            3,641         (.8)  
                          -------         -------     -------          -------          -------     -------
Total Operating Revenues    9,668           9,905        (2.4)          38,551           39,602        (2.7)  
                          -------         -------     -------          -------          -------     -------       
Operating Expenses 
                                                                    
Cost of services 
and sales                   3,854           3,893        (1.0)          15,019           14,708         2.1     
Selling, general & 
administrative expense      2,082           2,195        (5.1)           8,781            8,517         3.1     
Depreciation and 
amortization expense        2,258           2,290        (1.4)           8,939            9,217        (3.0)  
                          -------         -------     -------          -------          -------     -------       
Total Operating Expenses    8,194           8,378        (2.2)          32,739           32,442          .9     
                          -------         -------     -------          -------          -------     -------       
          
Operating Income         $  1,474        $  1,527        (3.5)        $  5,812         $  7,160       (18.8)  
Operating Income Margin      15.2%           15.4%                        15.1%            18.1%           
       
Segment Income             $  725          $  710         2.1         $  2,747         $  3,335       (17.6)  
  

Footnotes: 

The segment financial results above are adjusted to exclude the effects of
special and non-recurring items. The company's chief decision makers exclude
these items in assessing business unit performance, primarily due to their non-
operational nature. 

Intersegment transactions have not been eliminated. 

    
Verizon Communications Inc. 

Domestic Telecom  Selected Operating Statistics 

  

Unaudited 
                       3 Mos. Ended    3 Mos. Ended                 12 Mos. Ended   12 Mos. Ended 
                          12/31/04       12/31/03      % Change       12/31/04         12/31/03     % Change            
---------                 -------         -------     -------          -------          -------     -------           
Switched access lines 
in service (000) 
    Residence               34,160        36,089         (5.3)          34,160           36,089      (5.3)  
    Business                18,392        18,990         (3.1)          18,392           18,990      (3.1)  
    Public                     427           462         (7.6)             427              462      (7.6)  
                           -------        -------     -------          -------          -------     -------        
           
Total                       52,979        55,541         (4.6)          52,979           55,541      (4.6)  
  Special DS0 equivalents   91,688        84,806          8.1           91,688           84,806       8.1     
                           -------        -------     -------          -------          -------     -------             
           
Total voice grade 
 equivalents (000)         144,667       140,347          3.1          144,667          140,347       3.1     
                           -------        -------     -------          -------          -------     -------             
           
Resale & UNE-P 
 lines (000)                 6,578         5,762         14.2            6,578            5,762      14.2     
Minutes of use from 
 Carriers and CLECs 
(in millions)               53,932        58,357         (7.6)         224,793          238,365      (5.7)  
Long distance 
 lines (1) (000)            17,655        15,318         15.3           17,655           15,318      15.3     
DSL lines (000)              3,559         2,319         53.5            3,559            2,319      53.5     
       
High capacity and digital 
 data revenues 
 ($ in millions) 
                                                            
Data transport            $  1,823      $  1,632         11.7         $  7,025         $  6,546       7.3     
Data solutions                 219           238         (8.0)             771              716       7.7     
                           -------        -------     -------          -------          -------     -------             
 

--------------------------------------------------------------------------------
           
Total revenues            $  2,042      $  1,870          9.2         $  7,796         $  7,262       7.4     
       

Footnote: 

(1)  Includes cumulative long distance line adjustments of 1,318,000 lines 
in the fourth quarter of 2003. As previously disclosed, these adjustments 
pertain to an overstatement of long distance lines discovered in the second 
quarter of 2004.  


--------------------------------------------------------------------------------


Verizon Communications Inc. 


Verizon Wireless - Selected Financial Results 

                                                                                           (dollars in millions) 

Unaudited 
                       3 Mos. Ended    3 Mos. Ended                 12 Mos. Ended   12 Mos. Ended 
                          12/31/04       12/31/03      % Change       12/31/04         12/31/03     % Change            
---------                  -------        -------      -------          -------          -------     -------            
                     
Revenues 
  Service revenues        $  6,467      $  5,366         20.5        $  24,400        $  20,336        20.0  
  Equipment and other          875           618         41.6            3,262            2,153        51.5  
                           -------        -------     -------          -------          -------     -------             
 
Total Revenues               7,342         5,984         22.7           27,662           22,489        23.0  
                           -------        -------     -------          -------          -------     -------             
       
Operating Expenses 
                                                               
  Cost of services and sales 2,128         1,739         22.4            7,747            6,460        19.9  
  Selling, general & 
   administrative expense    2,658         2,115         25.7            9,591            8,057        19.0  

Depreciation and 
 amortization expense        1,181         1,025         15.2            4,486            3,888        15.4  
                           -------        -------     -------          -------          -------     -------             
Total Operating Expenses     5,967         4,879         22.3           21,824           18,405        18.6  
                           -------        -------     -------          -------          -------     -------             
       

       
Operating Income          $  1,375      $  1,105        24.4          $  5,838        $  4,084         42.9  
Operating Income Margin       18.7  %       18.5  %                       21.1  %         18.2  %        
       
Segment Income              $  396        $  307        29.0          $  1,645        $  1,083         51.9  
       
Selected Operating Statistics 
                                                               
Subscribers (000)           43,816        37,522        16.8            43,816          37,522         16.8  
Penetration                   18.0  %       16.0  %                       18.0  %         16.0  %        
Subscriber net adds 
 in period (1) (000)         1,698         1,496        13.5             6,294           5,031         25.1  
Total churn rate, 
 including prepaid             1.4  %        1.7  %                        1.5  %          1.8  %        

----------

Footnotes: 

  

The segment financial results above are adjusted to exclude the effects of
special and non-recurring items. The company's chief decision makers exclude
these items in assessing business unit performance, primarily due to their non-
operational nature. 

Intersegment transactions have not been eliminated. 

(1)  Includes acquisition of 6,000 subscribers in the first quarter of 2003 
     and 4,000 subscribers in the fourth quarter of 2004.  

--------------------------------------------------------------------------------  

  
Verizon Communications Inc. 
 

Information Services - Selected Financial Results 

                                                                                         (dollars in millions) 
                       
Unaudited 
                       3 Mos. Ended    3 Mos. Ended                 12 Mos. Ended   12 Mos. Ended 
                          12/31/04       12/31/03      % Change       12/31/04         12/31/03     % Change            
---------                   -------        -------     -------          -------          -------     -------            
     
Operating Revenues          $  890         $  933          (4.6)      $  3,615         $  3,830         (5.6)  
       
Operating Expenses 
 Cost of services and sales    149            121          23.1            546              559         (2.3)  
  Selling, general & 
   administrative expense      339            398         (14.8)         1,331            1,400         (4.9)  
  Depreciation and amortization 
   expense                      22             21           4.8             87               79         10.1     
  Sales of businesses, net       -              -             -              -             (141)      (100.0)  
                           -------        -------                      -------          -------     
Total Operating Expenses       510            540          (5.6)         1,964            1,897          3.5     
                           -------        -------                      -------          -------                         
Operating Income            $  380         $  393          (3.3)      $  1,651         $  1,933        (14.6)  
Operating Income Margin       42.7  %        42.1  %                      45.7  %          50.5  %           
       
Segment Income              $  232         $  234           (.9)        $  998         $  1,157        (13.7)  

 

Footnotes: 
  

The segment financial results above are adjusted to exclude the effects of
special and non-recurring items. The company's chief decision makers exclude
these items in assessing business unit performance, primarily due to their non-
operational nature. 

  
Intersegment transactions have not been eliminated. 
 

Information Services results in all periods exclude the operations of Verizon
Information    Services Canada as a result of an agreement to sell the business
reached in the third quarter of 2004. The fourth quarter and year-to-date 2004
also exclude the gain on the sale of Verizon Information Services Canada of $516
million, net of tax. 

 

Verizon Communications Inc. 

International - Selected Financial Results 


                                                                                         (dollars in millions) 
                       
Unaudited 
                       3 Mos. Ended    3 Mos. Ended                 12 Mos. Ended   12 Mos. Ended 
                          12/31/04       12/31/03      % Change       12/31/04         12/31/03     % Change            
---------                  -------        -------       -------        -------          -------     -------             
    
Operating Revenues          $  544        $  477           14.0       $  2,014         $  1,949        3.3     
       
Operating Expenses 
  Cost of services and sales   170           152           11.8            626              574        9.1     
Selling, general & 
administrative expense         120           118            1.7            471              691      (31.8)  
Depreciation and 
 amortization expense           87            94           (7.4)           324              346       (6.4)  
                           -------        -------                      -------          -------     -------             
Total Operating Expenses       377           364            3.6          1,421            1,611      (11.8)  
                           -------        -------                      -------          -------     -------             
       
          
Operating Income            $  167        $  113           47.8         $  593           $  338       75.4     
Operating Income Margin       30.7  %       23.7  %                       29.4  %          17.3  %           
       
Equity in Earnings of 
 Unconsolidated Businesses  $  305        $  302            1.0       $  1,031         $  1,091       (5.5)  
Income from Other 
 Unconsolidated Businesses    $  -          $  -              -          $  31           $  169      (81.7)  
       
Segment Income              $  338        $  341            (.9)      $  1,225         $  1,392      (12.0)  

                                               

Footnotes: 

The segment financial results above are adjusted to exclude the effects of
special and non-recurring items. The companys chief decision makers exclude
these items in assessing business unit performance, primarily due to their non-
operational nature. 

Intersegment transactions have not been eliminated. 



--------------------------------------------------------------------------------

Verizon Communications Inc. 

Other Reconciliations 

                                                           (dollars in millions) 

    
Unaudited 
                                                   3 Mos. Ended  3 Mos. Ended
                                                     12/31/04      12/31/03
---------                                              ---------   ---------
Operating Income Margin Excluding Special and 
Non-recurring Items and Net Pension/OPEB - Total Verizon 
                          
Operating revenues                                     $  18,263   $  17,198     
                                                       ---------   ---------
Reported operating income (loss)                        $  3,353   $  (2,170)  
Special and non-recurring items                              123       5,294     
Net pension/OPEB expense                                     233          21     
                                                       ---------   ---------       
Operating income excluding special and non-recurring 
items and net pension/OPEB                              $  3,709    $  3,145     
                                                       ---------   ---------       
 
Reported operating income margin                            18.4  %    -12.6  %  
Operating income margin excluding special and 
non-recurring items and net pension/OPEB                    20.3  %     18.3  %  
   
Operating Income Margin Excluding Net Pension/OPEB 
 - Domestic Telecom 
                          
Total operating revenues                               $  9,668    $  9,905     
                                                       ---------   ---------       
Operating income                                       $  1,474    $  1,527     
Net pension/OPEB expense                                    195           1     
                                                       ---------   ---------       
Operating income excluding net pension/OPEB            $  1,669    $  1,528     
                                                       ---------   ---------       
 
Operating income margin                                    15.2  %     15.4  %  
Operating income margin excluding net pension/OPEB         17.3  %     15.4  %  
                                                       ---------   ---------       



Unaudited 
                                                   3 Mos. Ended  3 Mos. Ended
                                                     12/31/04      12/31/03
---------                                              ---------   ---------

Domestic Telecom Cash Operating Expense 
 Excluding Net Pension/OPEB 
                          
Domestic Telecom operating expenses                 $  8,194       $  8,378     
Less: Domestic Telecom depreciation 
and amortization                                      (2,258)        (2,290)  
Net pension/OPEB expense                                (195)            (1)  
                                                    ---------   ---------              
Domestic Telecom cash operating expense 
 excluding net pension/OPEB                         $  5,741       $  6,087     
                                                    ---------   ---------                     


Unaudited 
                                                   3 Mos. Ended  3 Mos. Ended
                                                      12/31/04      12/31/03
---------                                            ---------     ---------
    
Free Cash Flow 
                          
  Cash from operating activities                    $  21,820    $  22,467     
  Less: Capital expenditures (including 
    capitalized software)                             (13,259)     (11,874)  
                                                    ---------   ---------                     
        Dividends paid                                 (4,262)      (4,239)  
                                                    ---------   ---------                     
Free Cash Flow                                       $  4,299     $  6,354     
                                                    ---------   ---------                            



Unaudited 
                                                   3 Mos. Ended  3 Mos. Ended
                                                     12/31/04      12/31/03
---------                                           ---------     ---------
    
Cash Flow Summary 
  Cash provided by operating activities            $  21,820        $  22,467     
  Cash used in investing activities                  (10,343)         (12,236)  
  Cash used in financing activities                   (9,856)         (10,959)  
                                                   ---------        ---------       
Increase (decrease) in cash and 
 cash equivalents                                      1,621            (728)  
Cash and cash equivalents, 
 beginning of period                                     669           1,397     
                                                   ---------        ---------                   
 
Cash and cash equivalents, end of period            $  2,290          $  669     
                                                   ---------        ---------                   


--------------------------------------------------------------------------------


Verizon Communications Inc. 
 
Other Reconciliations 

  

                                                           (dollars in millions) 

            
Unaudited 

                                       3 Mos. Ended  3 Mos. Ended   12 Mos. Ended
                                         12/31/04      12/31/03        12/31/04
---------                                --------      --------        --------
EBITDA - Verizon Wireless 
  Segment income: 
     Domestic Telecom                      $  725        $  710        $  2,747     
     Verizon Wireless                         396           307           1,645     
     Information Services                     232           234             998     
     International                            338           341           1,225     
                                          -------      --------        -------- 
 
     Total segments                         1,691         1,592           6,615     
     Corporate and other                    1,348        (3,050)          1,216     
                                          -------      --------        --------  
     Consolidated net income (loss)      $  3,039     $  (1,458)       $  7,831     
                                          -------      --------        --------        
 
Verizon Wireless EBITDA 
   Segment income                          $  396        $  307        $  1,645     
   Add/subtract non-operating items: 
        Provision for income taxes            276           230           1,265     
        Minority interest                     556           439           2,323     
        Interest expense                      156           135             661     
        Other income/(expense), net            (4)           (2)            (11)  
        Equity in earnings of unconsolidated 
         businesses                            (5)           (4)            (45)  
                                          -------      --------        --------                    
 
   Operating income                         1,375         1,105           5,838     
   Add depreciation and amortization 
    expense                                 1,181         1,025           4,486     
                                          -------      --------        --------                    
   Verizon Wireless EBITDA               $  2,556      $  2,130       $  10,324     
                                          -------      --------        --------                     
   Verizon Wireless total revenues       $  7,342      $  5,984       $  27,662     
                                          -------      --------        --------                           
   Verizon Wireless service revenues     $  6,467      $  5,366       $  24,400     
                                          -------      --------        --------                    
   Verizon Wireless operating income margin  18.7  %       18.5  %         21.1  %  
                                          -------      --------        --------                          
   Verizon Wireless EBITDA margin            39.5  %        39.7  %        42.3  %  
                                          -------      --------        --------                        


                      This information is provided by RNS
            The company news service from the London Stock Exchange
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