TIDMIPP

RNS Number : 2983X

IPPlus PLC

27 August 2015

IPPlus PLC

(the "Company" or the "Group")

Final Results for the Year Ended 30 June 2015

IPPlus PLC today announces its audited results for the year ended 30 June 2015.

Financial Highlights

   --      Successful sale of Ancora Solutions division in December 2014  for GBP500,000 
   --      Ansaback divisional revenues reduced to GBP5,441,094 (2014: GBP7,292,026) 

-- Ansaback divisional revenues (excluding the terminated major utility client) grew by 8.5% to GBP4,668,472 (2014: GBP4,301,171)

   --      Ansaback divisional operating profit of GBP424,508 (2014: GBP1,262,185) 

-- CallScripter revenues slightly down to GBP1,045,847 (2014: GBP1,099,867), but operating loss reduced by over 95% to GBP31,466 (2014: GBP678,653)

-- Group loss before taxation on continuing activities of GBP258,244 (2014: profit of GBP297,189)

-- Deferred tax asset of GBP280,000 written off as the utilisation of the asset unlikely in the near future due to R&D tax credits

-- Group loss after taxation on continuing activities of GBP538,022 (2014: profit of GBP301,890)

   --      Closing cash and cash equivalents balance of GBP1,040,822 (2014: GBP459,693) 

-- Dividend proposed of 0.15 pence per share for the year ended 30 June 2015 (subject to shareholder approval)

Operational Highlights

-- Long term clients and recurring revenues increased to 74% (2014: 51%) of total continuing turnover

   --      New Chairman and non-executive Director 
   --      PCI-PAL wins two prestigious international contracts post year end 
   --      Significant new Ansaback contract won from major UK retailer post year end 

For further information, please contact:

 
 IPPLUS PLC                           Tel: +44 (0)1473 321 800 
 William Catchpole, Chief Executive 
  Officer 
 Stuart Gordon, Chief Financial 
  Officer 
 
 N+1 Singer (Nomad & Broker)          Tel: +44 (0)20 7496 3000 
 Aubrey Powell 
 Alex Wright 
 Ben Griffiths 
 

CHAIRMAN'S STATEMENT

FOR THE YEAR ENDED 30 JUNE 2015

Financial Summary

The Board is disappointed to report that the Group has not been successful in attracting sufficient new revenue to compensate for the utility contract which substantially concluded last year. As a result, the Group generated a loss on continuing activities before tax of GBP258,244 (2014: profit of GBP297,189) on continuing revenue of GBP6,486,941 (2014: GBP8,391,893).

The Board appreciates the importance of an established business delivering a profit and has therefore been pleased to announce in recent weeks that, since the year end, PCI-PAL, our compliant credit card solution, has won two prestigious international contracts within the Jewellery and Logistics sectors. In addition, the Ansaback call centre has also secured a significant contract with one of London's most prestigious department stores. Revenue from this contract is expected to be substantial in the coming year.

An increase in revenues from recurring and long-term clients from 51% to 74% in the year, combined with these new business wins and an attractive pipeline of further opportunities gives the Board confidence that the Group will again generate a positive return to shareholders in the coming year.

Disposal

As stated in the 2014 Annual Report and Accounts, the Board had been actively reviewing the Ancora Solutions division and concluded that it was non-core to the Group's business operations and that, as it was relatively small in scale, an owner with a stronger presence in its sector could potentially derive more value from the business. On 31 December 2014 Restore PLC purchased the entire fixed assets, payroll and existing contracts of Ancora Solutions for a cash consideration of GBP500,000.

In the 6 months to 31 December 2014, Ancora Solutions reported revenues of GBP362,803 and a loss on discontinued activities of GBP53,856. This loss comprised a trading loss of GBP36,387, reorganisation costs of GBP100,166, onerous lease provisions (estimated outstanding lease costs on warehouse rentals) of GBP121,000 and a profit on disposal of GBP203,697. The net book value of the assets disposed of at 31 December 2014 was GBP286,313.

Group overview

Subsequent to the disposal of Ancora Solutions the Group operates through two divisional segments, namely Ansaback (which includes IP3 Telecom, PCI-PAL and Suffolk Disaster Recovery) and CallScripter.

Ansaback is a 24 hours a day, 7 days a week bureau telephony service providing overflow and out of hours call handling, emergency cover, dedicated phone resources, as well as disaster recovery lines and facilities, and other ancillary telecommunication services.

IP3 Telecom provides a range of network level interactive call services including non-geographic and Freephone telephone facilities. With options for self-sufficiency or fully managed services, the platform gives the user the ability to run a professional call handling operation without the necessity for expensive hardware, installation, and on-going maintenance costs. PCI-PAL is a hosted telephony Level 1 compliant credit card solution designed to prevent card fraud by eliminating credit card data being handled or stored at a clients' premises.

Suffolk Disaster Recovery is the Group's disaster recovery unit, access to which is also sold to clients and third parties. Its capacity increased from 60 seats to 90 seats during the year.

CallScripter is an enhanced customer interaction software suite specifically developed for

contact centres, telesales and telemarketing operations. Our clients gain major benefits by introducing CallScripter's dynamic scripting environment into their organisation as the software facilitates the rapid set-up, handling and reporting of sophisticated inbound, outbound and e-mail campaigns.

Review of Operations

Ansaback division

Ansaback call centre

The Ansaback call centre had an extremely testing year and suffered some difficulties with the adjustments required after its largest client substantially ended its contract in August 2014. This contract ending created more upheaval than originally envisaged, which was compounded by tough economic concerns forcing another client to take nearly half of its business back in-house. A team of 350 temporary call handlers was stood down and managers were made redundant or redeployed elsewhere within the business.

IP3 Telecom (including PCI-PAL)

IP3 Telecom had a strong year winning some excellent new clients and expanding its various Payment Card Industry ("PCI") services, and the Directors believe that the potential of this business continues to be exciting on both a domestic and international basis. Our existing PCI-PAL client portfolio primarily comprises blue chip household names that have chosen our package after evaluating various competing solutions. These clients, for the most part, are happy to be reference sites and provide testimonials to our new prospective clients. The number of transactions and the values passing through our secure network is now growing dramatically.

Although new PCI-PAL competitors are emerging, the Directors believe that the Group has a degree of first mover advantage and an excellent brand which is easily understood by the target market. As a result, we continue to be particularly excited by the prospects for PCI-PAL.

CallScripter division

CallScripter, despite significantly reducing its segmental loss by 95% at the end of the financial year, fell slightly short of reaching divisional profitability by GBP31,466, on a similar turnover to the prior year. The new 4.6 version release of its software is anticipated at the Call Centre Expo in September 2015.

Dividend

Each year the Board decides whether to declare a dividend, return capital to shareholders or purchase shares in the market to be held as treasury stock. This decision is taken principally in the light of: the Group's present and future expected performance; its net cash balance; and its future working capital requirements taking into account its investment plans for the future development of the Group.

Taking these factors into consideration, although the Group had a disappointing year, Ancora Solutions was successfully disposed of providing an uplift in cash, and with the positive expectations for the coming year on the back of the recently announced new business, the Board is proposing to maintain the payment of a dividend of 0.15 pence per share in respect of the year ended 30 June 2015.

Board Changes

On 1 January 2015 I took over the role of Chairman from Philip Dayer, who stepped down from the Board on 31 December 2014, and, on 1 January 2015, the Group appointed Jason Starr as a non-executive Director, replacing Bernard Waldron who stepped down from the Board on 30 September 2014. Jason is Chief Executive Officer of Dillistone Group plc, the AIM quoted International supplier of software and services for the recruitment sector.

The Board wishes to thank both Philip and Bernard for their wise counsel and significant contribution to the Group.

People

I would like to thank each of the Directors and employees for all of their efforts during the past year. Their commitment, loyalty and support are appreciated in what transpired to be a testing year.

Outlook

The Group has worked hard during the year to compensate for the loss of the utility contract. However new business was not sufficient to deliver a profit. The Board recognises the fundamental importance of profit in an established business and is encouraged by the new business won since the year end. It is also pleased to report that the Group has, since the year end traded at broadly breakeven, whereas at this point last year it was in loss, therefore providing tangible evidence of the fruits of its efforts coming to bear.

The Board therefore looks forward to producing much better results in the first half of the coming year.

Chris Fielding

Non-Executive Chairman

26 August 2015

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