TIDM10FX TIDM88BX

RNS Number : 6474P

Heathrow

13 February 2023

Heathrow getting back to its best

-- Over 5.4 million passengers travelled through Heathrow in January, the busiest start of the year since 2020

-- Overall passenger satisfaction is now at or above pre-pandemic levels. In January, 98% of passengers waited less than 10 minutes for security and we are delighted to once again be named Travel Weekly's Best UK Airport

-- Border Force successfully managed recent strike action and are trialling the use of eGates for children aged 10 and 11 in Terminal 5 over half term. We are fully supportive of Border Force's aspirations to expand the use of eGates to more families and visa holders, assisting with smooth and seamless journeys

-- We welcome the announcement by British Airways and Virgin Atlantic on restarting ticket sales to China, reopening a key market for British exports once more. Following the pandemic, we have worked tirelessly alongside our airline partners to rebuild the world-class connectivity Heathrow offers to our passengers and cargo

-- The half term getaway has been going very well. Like all peak periods, our management teams are out in the terminals supporting our operational colleagues and helping passengers get on their way

Heathrow CEO John Holland-Kaye said:

"Heathrow is back to its best, with passenger satisfaction scores meeting or exceeding 2019 levels. We are giving a warm welcome to families over the half term getaway by delivering excellent service and bringing back the magic of travel."

 
 Traffic Summary 
 
 January 2023 
 
 Terminal Passengers                                                                            Feb 
  (000s)                                                           Jan                         2022 
                                                                    to                           to 
                                     Jan                           Jan                          Jan 
                                    2023   % Change               2023   % Change              2023   % Change 
 Market 
=====================  =================  =========  =================  =========  ================  ========= 
 UK                                  331       74.9                331       74.9             3,498       84.1 
 EU                                1,623      135.0              1,623      135.0            22,232      186.4 
 Non-EU Europe                       415       87.7                415       87.7             4,641      170.4 
 Africa                              320       74.3                320       74.3             3,016      162.6 
 North America                     1,207      119.7              1,207      119.7            16,057      322.4 
 Latin America                       180       43.3                180       43.3             1,778      236.9 
 Middle East                         641       74.7                641       74.7             7,220      184.8 
 Asia / Pacific                      764      181.3                764      181.3             6,041      214.0 
 
 Total                             5,482      111.0              5,482      111.0            64,483      202.5 
---------------------  -----------------  ---------  -----------------  ---------  ----------------  --------- 
 
 
 Air Transport                                                                                  Feb 
  Movements                                                        Jan                         2022 
                                                                    to                           to 
                                     Jan                           Jan                          Jan 
                                    2023   % Change               2023   % Change              2023   % Change 
 Market 
=====================  =================  =========  =================  =========  ================  ========= 
 UK                                2,829       42.7              2,829       42.7            27,973       52.0 
 EU                               14,439       86.6             14,439       86.6           172,785      122.2 
 Non-EU Europe                     3,421       57.2              3,421       57.2            35,062      119.4 
 Africa                            1,410       35.1              1,410       35.1            13,933       67.8 
 North America                     6,485       51.6              6,485       51.6            76,401      106.0 
 Latin America                       779       20.2                779       20.2             7,715      110.3 
 Middle East                       2,448       34.4              2,448       34.4            26,190       49.3 
 Asia / Pacific                    3,150       33.1              3,150       33.1            29,695       25.4 
 
 Total                            34,961       58.5             34,961       58.5           389,754       92.5 
---------------------  -----------------  ---------  -----------------  ---------  ----------------  --------- 
 
 
                                                                                                Feb 
                                                                   Jan                         2022 
                                                                    to                           to 
 Cargo                               Jan                           Jan                          Jan 
  (Metric Tonnes)                   2023   % Change               2023   % Change              2023   % Change 
 Market 
=====================  =================  =========  =================  =========  ================  ========= 
 UK                                   78      621.0                 78      621.0               180      -19.6 
 EU                                6,719      -15.7              6,719      -15.7            99,111      -18.3 
 Non-EU Europe                     3,223      -19.1              3,223      -19.1            38,552      -41.9 
 Africa                            5,600      -32.1              5,600      -32.1            77,217       -2.0 
 North America                    39,758        4.4             39,758        4.4           535,697        8.9 
 Latin America                     3,480       28.3              3,480       28.3            44,077       73.0 
 Middle East                      17,751        8.5             17,751        8.5           235,438        3.9 
 Asia / Pacific                   21,985      -34.7             21,985      -34.7           308,164      -24.7 
 
 Total                            98,594      -11.2             98,594      -11.2         1,338,435       -5.8 
---------------------  -----------------  ---------  -----------------  ---------  ----------------  --------- 
 

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February 13, 2023 02:00 ET (07:00 GMT)

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