Plan to Challenge Uber Hits Roadblock in Australia
12 Oktober 2015 - 2:00PM
Dow Jones News
Plans to launch an international taxi-booking app to compete
with Uber Technologies Inc. hit a roadblock Monday when Australia's
antitrust watchdog said it was likely to oppose the move.
Taxi payments company Cabcharge Australia Ltd. and local taxi
networks have teamed up with Minneapolis-based Taxi Services Inc.
to launch an international smartphone app called iHail in
Australia, the U.S. and the U.K.
However, the Australian Competition and Consumer Commission
issued a draft determination Monday proposing to deny the joint
venture authorization to launch the app in Australia.
"The ACCC considers that the iHail app would have a significant
impact on competition in the taxi industry, which could impact
prices and quality of service," said the commission's chairman, Rod
Sims.
The decision is a major blow to the industry's fight against
Uber and other ride-sharing services. iHail would have allowed
passengers to use the same app to find the nearest taxi wherever
they are instead of needing to navigate various apps servicing
different locations and brands.
While the app would have made booking taxis more convenient for
passengers, it would have been "too big a cost to competition", Mr.
Sims said.
The commission's concerns stem from the proportion of the market
that will be captured by the app. The regulator estimates iHail's
initial shareholders—including Yellow Cabs, Silver Top Taxi
Service, Black and White Cabs and Suburban Taxis, as well as
Cabcharge, itself Australia's biggest owner of taxi
brands—represent more than half of all taxis in the country, and a
larger share in the metropolitan areas where the app would operate.
With more taxi services potentially joining the app, its dominance
could shut out smaller existing taxi-booking apps, such as go Catch
and ingogo.
The regulator is also concerned that the taxi-payment processing
industry could be harmed. Under the iHail proposal, passengers will
only be able to pay for fares booked with iHail through the app,
with Cabcharge processing all payments. Customers won't be able to
pay in the taxi.
"The ACCC is concerned that this requirement will shut out
opportunities for Cabcharge's competitors to provide noncash
payment processing services to ihail customers, and that this would
significantly reduce competition between taxi payment processing
providers more generally because emerging providers would have a
reduced customer base that they could compete to supply," Mr. Sims
said.
The service also allows passengers to offer to pay an extra
upfront payment above the metered fare at the time of requesting a
taxi, to encourage drivers to accept bookings over other fare
requests. The regulator said that feature could diminish access for
poorer people during peak hours.
Uber, which has signed up around 15,000 Australian drivers, said
it welcomed the regulator's interim decision to "put consumers
first and reject the taxi industry's latest attempt to shut out
competition".
Hundreds of taxi drivers vented their anger in simultaneous
protests on the streets of Sydney, Melbourne and Brisbane in
September at the growth of unregulated ride sharing companies,
which they say are destroying their industry and livelihoods.
Dennis Julian, secretary of the Australian Taxi Federation,
which represents drivers and taxi owners around the country,
estimates taxis have lost about a third of their business in most
major cities since the UberX ride-sharing app launched in May last
year.
Cabcharge Chief Executive Andrew Skelton said there is
significant competition in the market from similar apps. He said
having mandatory in-app payment was "nothing new" and that
Cabcharge providing the payment gateway was no different to this
function being provided by a bank.
"A number of apps already operate in this way, offering a
streamlined experience for the passenger," he said. Mr. Skelton
said Cabcharge, which holds a 10% stake in the iHail joint venture,
would proceed with plans to launch proprietary apps for its own
taxi services.
The commission said it would seek submissions from interested
parties before making a final decision in November or December.
Write to Rebecca Thurlow at rebecca.thurlow@wsj.com
Subscribe to WSJ: http://online.wsj.com?mod=djnwires
(END) Dow Jones Newswires
October 12, 2015 07:45 ET (11:45 GMT)
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