LOS ANGELES, Nov. 21, 2020 /PRNewswire/ -- Triller announced
today:
Dear Mr. Google:
I am writing this letter in hopes someone more senior may be
able to help me with an issue Triller currently has with a listing
by Google causing serious confusion in the marketplace.
Specifically, we have spent significant time and money putting
together an event the Mike Tyson Roy Jones Junior fight
for this Saturday, November 28,
an event we have learned is one of the most anticipated events of
the year.
As we have been getting a flurry of inbound calls and emails
asking why the fight was postponed, It came to our attention that
this information came from Google, specifically if one searches
"Mike Tyson versus Roy Jones Junior dates" On Google, the following
screen appears indicating the fight has been postponed.
The word "postponed" when paired with the words "Mike Tyson and Roy Jones Junior" Is now trending
on Google, leading to a significant confusion in the
marketplace.
While I thoroughly enjoyed my conversation with Google's AI
customer service, consequently I gave her five stars, she didn't
seem to be able to help me get this error corrected so that all of
the Tyson and Jones fans around the world can make sure to
enjoy the fight coming this Saturday. We did spend most of our
Friday Night chatting online. She was so kind to speak to
me for 3 hours. She is a very chatty bot!
I did attempt to explain to her the significance of this event
including that the event also features Jake Paul vs. Nate
Robinson, Badou Jack vs. Blake
McKernan, and Viddal Riley vs. Rashad Coulter with memorable, multi-song
performances from DaBaby, Lil Wayne,
French Montana, Wiz Khalifa, YG, and
Ne-Yo with Commentators such as undefeated UFC Middleweight
Champion and one of MMA's Pound-for-Pound best, Israel "The
Last Stylebender" Adesanya, Hall of Famer and Olympic Champion
Sugar Ray Leonard, and legendary boxing play-by-play analyst
Al Bernstein.
Alas, she didn't seem to quite understand its significance, she
did however keep asking me if she was being helpful. I appreciate
that very much she was quite nice for an artificial
intelligence.
Since the fight is only one week away and we want to ensure that
all of our fans across the globe know to tune in on the correct day
and time, Saturday, November 28
from 6 to 9 PM Pacific standard
time, available on all major pay-per-view satellite and
on fight TV, I am writing this letter in hopes you personally can
help me. (Side note Google also has an incorrect location as the
location is The Staples Center).
I have heard such amazing things about you Mr. Google
and that you even have the power to make this correction on
Google, it would be highly appreciated if you could see to it that
this error is corrected.
We will even throw in a free pay-per-view and an awesome Mike
Tyson T-shirt! If that very nice AI Google Customer Service Robot
enjoys boxing or music we would be happy to also send her a
shirt if we can get her size.
A humble user, admirer and shareholder (I have had 10 shares my
Nana gave me for my bar mitsvah and have held them).
Sincerely,
Mike Lu
CEO of Triller
Contact
pr@triller.co
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SOURCE Triller