Innovative Resources Available for Financial
Professionals As a Systematic and Digital-Centric Approach to Plan
Service Grows Amidst COVID-19
TSX/NYSE/PSE: MFC SEHK: 945
BOSTON, May 27, 2020 /PRNewswire/ - John Hancock
Retirement today announced the launch of two digital tools,
Onboarding Resource Center (ORC) and Plan Manager, to help
financial professionals better serve clients in the current digital
environment in light of COVID-19. Both tools are designed to
increase efficiency using a digital, systematic approach to plan
management that facilitates a setting where financial professionals
can still provide diligent, personalized service while also growing
their practice. These tools can be found on John Hancock
Retirement's new Financial Professional Resources webpage, where
advisors can find resources and support to help navigate the
everchanging digital environment.
"As the world continues to blaze a path into the digital space
and clients' businesses are disrupted now more than ever as a
result of COVID-19, we understand the value of a systemized
approach to plan management, and further, the importance of an
efficient and adaptable plan advisor," said Gary Tankersley, National Sales Manager, John
Hancock Retirement.
As participant learning preferences were shifting towards
digital prior to the pandemic, the newly launched ORC digital tool
provides financial professionals with access to self-serve for
participant onboarding and enrollment materials, aiming to help
professionals meet participants where they are. Curated,
ready-to-use materials available include demos, webinar recordings,
meeting invitations, participant education flyers, and
presentations that are ready for virtual or on-site meetings.
In addition to the new ORC tool, the redesigned Plan Manager
digital tool offers simplified plan management that automates the
process of servicing and optimizing each client's 401(k) plan. The
redesigned tool enables advisors to service their John Hancock plans remotely through the
automated scheduling of plan sponsor and participant activities,
includes access to a library of relevant participant education
content, and provides expanded meeting, calendar and reminder
capabilities like the newly available service activity plan, which
summarizes the timing and substance of every planned
interaction.
"We're excited to expand our offering of digital tools to
support advisors in developing reliable plan management systems to
help them build efficiency as their practice grows even as clients,
and the advisors themselves, face unprecedented challenges,"
continued Mr. Tankersley.
ORC and Plan Manager are now available to John Hancock
Retirement's Open Architecture and Signature plans. These tools
alongside the new webpage dedicated to resources for financial
professionals are available on the John Hancock Retirement site
here: https://retirement.johnhancock.com/.
*Use of the tools and resources indicated may be subject to
approval by the broker-dealer. Financial advisors as asked to check
with their firm prior to use.
About John Hancock and
Manulife
John Hancock is a
unit of Manulife Financial Corporation, a leading international
financial services group that helps people make their decisions
easier and lives better. We operate primarily as John Hancock in the
United States, and Manulife globally, including Canada, Asia
and Europe. We provide financial
advice, insurance and wealth and asset management solutions for
individuals, groups and institutions. Assets under management and
administration by Manulife and its subsidiaries were CAD$1.2 trillion (US$0.8
trillion) as of March 31,
2020. Manulife Financial Corporation trades as MFC on the
TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be
found at manulife.com.
One of the largest life insurers in the United States, John
Hancock supports more than 10 million Americans with a broad
range of financial products, including life
insurance, annuities, investments, 401(k) plans,
and education savings plans. Additional information about
John Hancock may be found
at johnhancock.com.
About John Hancock Retirement
As of March 31, 2020, John
Hancock serviced over 51,000 retirement plans with over 3
million participants* and over $156
billion in AUMA.
* Participant Counts reflect all active participants with a
balance.
About Manulife Investment Management
Manulife
Investment Management is the global wealth and asset management
segment of Manulife Financial Corporation. We draw on more than 150
years of financial stewardship to partner with clients across our
institutional, retail, and retirement businesses globally. Our
specialist approach to money management includes the highly
differentiated strategies of our fixed-income, specialized equity,
multi-asset solutions, and private markets teams—along with access
to specialized, unaffiliated asset managers from around the world
through our multimanager model. Our personalized, data-driven
approach to retirement is focused on delivering financial wellness
in retirement plans of all sizes to help plan participants and
members retire with dignity.
Headquartered in Toronto, we
operate as Manulife Investment Management throughout the world,
with the exception of the United
States, where the retail and retirement businesses operate
as John Hancock Investment Management and John Hancock, respectively; and in Asia and Canada, where the retirement business operates
as Manulife. Manulife Investment Management had CAD$832 billion (US$586
billion) in assets under management and
administration.* Not all offerings are available in
all jurisdictions. For additional information, please visit our
website at manulifeinvestmentmgt.com.
* MFC financials in CAD. Global Wealth and Asset
Management AUMA as of March 31, 2020,
was $832 billion and includes
$195 billion of assets managed on
behalf of other segments and $139
billion of assets under administration.
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SOURCE John Hancock